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Ideas

Want to shape the future of Docusign? Add your ideas for dream features and upvote others you love.

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How to Use the Ideas Feature

What you need to know about Docusign Community IdeasThis guide will walk you through the process of sharing your ideas, voting on existing ideas, and...

Forum|Forum|1 year ago

21380

Update on the status of submitted ideas

Hi everyone! We’ve heard your questions about the status of submitted ideas in the Ideas forum.Internally, the Docusign team is actively reviewing you...

Forum|Forum|1 year ago

8038

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mshealyEstablished Contributor

esig template field to cover section on pdfIdea Submitted

The fields containing "This page is reserved and intentionally contains no content" will not block the underlying area of the PDF once the envelope is completed. It only does for the signer. The final PDF should have the same area hid that the signer sees hidden.From a signer's perspective, the field is working as expected. see attached

Forum|Forum|10 days ago

Fred DuBoisNewcomer

Contact List Export FeatureIdea Submitted

Although there is a report to export Envelopes history, it only includes Names and email addresses. It would be helpful to have an export available for Contacts as the list is built interactively and includes phone numbers. Just saying...

Forum|Forum|10 days ago

darleneTranNewcomer

Have a separate report for used envelopes in eSignature and CLMIdea Submitted

Hi, Since we use both eSignature and CLM module from DocuSign under one contract, we would like to check the envelope volumes used by each module for planning & budgeting purpose, but the current DocuSign standard report shows only total view of used envelopes for both modules, not splitting the view. It would be nice to have the reports for two separate modules.

Forum|Forum|10 days ago

Jayson.MarcoDocusign Employee

DocuSign's digital signature is not recognised by the MePA portalIdea Submitted

We need a system that would allow one person to enter their unique personal id during signing and that is then captured as metadata in the digital signature certificate Case 16441690

Forum|Forum|10 days ago

Phil87Newcomer

Download original document uploaded from signerIdea Submitted

Hi,it would be great if we could download the original files (e.g. JPG or PNG) that were uploaded from the signer with the upload button. Currently we only get the images as pdf but we need it in the original format. Philipp

Forum|Forum|10 days ago

FlexBoxNewcomer

Enhance Docusign Template to Add Header InformationIdea Submitted

We would like to request an enhancement to our current configuration that allows document headers to feed into the system during the signature process. This functionality is critical for maintaining consistency and ensuring that all header information is captured accurately for downstream processing and compliance purposes

Forum|Forum|10 days ago

bbaxaNewcomer

Customizable PowerForm Email Subject (No mergefield)Idea Submitted

Hi DocuSign community,We have a form that is a powerform so it is initiated from our website. There are dozens of these forms being initiated per day. The person that the form is for is not in the signing order (and cannot be in the signing order due to privacy) so their name cannot be added to the email subject line via mergetoken. The envelope custom field does not work because the administrator would need to change the field before every envelope is created. I propose that there is a way for the subject line in powerforms/webforms is customizable to add someone not in the signing order. Thank you Eduardo from DocuSign for trying to help me with this issue!

Forum|Forum|11 days ago

daniel.krcmarDigital Collaborator

Allow ECF & default fields in Email Message Body (Next Sender / Email Notifications)Existing Functionality

Problem / LimitationCurrently, Docusign allows the use of ECF (Envelope Custom Field) placeholders in the Email Subject line using syntax such as:[[ECF:Client_Name]] However, ECF fields and standard merge fields (text, number,...) are not supported in the Email Message Body, including: Next Sender recipient emails Routing Order notifications Automated system emails tied to envelope progress This creates an unnecessary inconsistency: dynamic data can be shown in the subject, but not in the email body where context matters most.Why this mattersCustomers frequently need to include dynamic, envelope-specific information in the email body, such as: Client or account name Contract reference number Opportunity ID Agreement type or region Internal tracking codes Without merge support in the email body, customers must: Use vague, generic messages, or Build complex workarounds (Workflow Builder (formerly Maestro) workflows, external email systems, or manual intervention) This reduces usability and adoption—especially in IAM workflows where automation and clarity are critical.

Forum|Forum|11 days ago

daniel.krcmarDigital Collaborator

Include Clause Library in Agreement Builder and Generation (Conditional Clause Selection)Idea Submitted

ProductDocusign IAM (Agreement Preparation / Agreement Builder)Idea / Enhancement RequestCurrently, the Docusign Clause Library is available primarily in CLM scenarios, but it is not usable within IAM Agreement Builder or generation flows when working with conditional or dynamic clauses.In IAM: Conditional logic can insert or paste static text Clause content must be hard-coded or duplicated There is no option to select a clause from the Clause Library via a lookup field This limits reuse, governance, and consistency across agreements.Proposed EnhancementExtend the Clause Library so it can be used: During agreement generation Inside the Agreement Builder, including conditional logic Specifically: Allow users to select clauses from the Clause Library via a lookup/dropdown field Insert the selected clause dynamically into the agreement Preserve clause metadata (name, version, owner) Support conditional logic (e.g. jurisdiction, contract type, customer segment) Instead of pasting static text, users should be able to reference managed clauses.Why This MattersWithout Clause Library support in IAM: Clauses are duplicated across templates Legal loses control over clause versions Updates require manual changes in multiple places IAM falls short of basic CLM expectations Example Use Case“If country = Germany → insert German liability clause from Clause LibraryIf contract value > €50k → insert extended indemnification clause (latest approved version)”SummaryIAM Agreement Builder should support dynamic clause selection from the Clause Library, not just static text insertion. This is essential for scalable, enterprise-grade agreement creation.

Forum|Forum|11 days ago

FriederikeDroegemuellerNewcomer

Enable access to Identity Wallet in SalesforceExisting Functionality

Please enable DocuSign Identity Wallet in Salesforce so that user’s don’t have to identify themselves everytime when they need to sign a document that requires ID verification. Why is the button “Use Identity Wallet” displayed as an option when I open the evenlope in Salesforce to sign the document without opening the DocuSign Webconsole, but it actually is blocked to give access to the Identity Wallet? I get that the access via an iframe is a high security risk but why would you even show it as an option if it doesn’t work? Otherwise why doesn’t it just open the DocuSign Webconsole where the user is actually able to access the identity wallet and make it easy and less clicks for the user?

Forum|Forum|11 days ago

Jenna Beatrice

Enable Phone Numbers in the Shared Address BookIdea Submitted

We require phone numbers for recipient authentication when sending envelopes. Currently, the Shared Address Book only shares name and email, which means our senders still have to enter phone numbers manually. Allowing phone numbers to be shared would significantly improve efficiency and reduce errors in our workflow.

Forum|Forum|11 days ago

ErveNewcomer

Enable filter prioritization in API to avoid timeoutsIdea Submitted

In our context, we need to call via APIs documents attached to a custom field, the latter being a client ID, over a large time frame.API result should be from 1 to few dozens if you call any envelopes attached to this ID (even for a 50 years time frame).However, when using the API in prod, we recently started to have a lot of timeouts. It looks like the API prioritizes filtering with dates before applying the main filter on the custom field.Therefore, we would like to be able to, within the API call, prioritize the ID filter before applying the dates filter.Thank you for looking into this.

Forum|Forum|11 days ago

dawn.taylorNewcomer

Make Document Fields available to auto populate to documents the Witness Details entered by the witnesses when accessing envelopesIdea Submitted

When a witness opens an envelope to witness/sign, they are presented with a screen in which they have to enter their Occupation and Address details. These fields are mandatory and the witness must complete these details before they can open the envelope to complete/sign/witnesses the document(s). It would be useful if these fields could be available to the creator of the envelope when they are adding fields to documents so that these details are auto filled into the document once completed by the witness. Currently, if the witness name, occupation, address etc. are required information on the documents the creator has to create text fields for these and the witness has to re-key this information into the document after they have already entered these details on the mandatory screen when accessing the envelope. This can result in the witness updating the text fields to say: as already entered etc. and the document not being populated with the required information. We are using tooltips in an attempt to resolve this issue but witnesses continue to complete the document fields in this way. Is it possible to make these fields available (like the Company, Title fields we have for standard users)?

Forum|Forum|11 days ago

vaishnaviNewcomer

Feature Enhancement request - Finishing the documentIdea Submitted

Requesting Enhancements: When a user clicks the Finish button, a pop‑up window should appear with the following selectable options: Finish and Email Finish and Download Finish, Download, and Email For improved visibility, each of the above Finish options should also be displayed individually in the top‑right corner, directly beneath the existing Finish button.

Forum|Forum|11 days ago

erd_itNewcomer

Profile information - academic title and authority to signExisting Functionality

In Docsign it is not possible to add the authority to sign (for example: .ppa, .i.V.) and academic title (for example: Dr. = Doctor) to the profile information. The authority to sign and academic title has to be on the envelopes that we send. I would be very useful if this feature could be impleneted to the Docusign profile information.

Forum|Forum|11 days ago

Oishabelle.EscotoDocusign Employee

Have a way to remove the Void watermark for envelopes that expiredIdea Submitted

Having a workflow to be able to retrieve documents that are still valid but has been voided as it has expired. Like having all parties involved sign to attest that the document or the deal is still valid.

Forum|Forum|11 days ago

Linda at SPMNewcomer

Template matching for duplicate pages in a documentExisting Functionality

When a file is uploaded to an envelope and automatic template matching is set it will apply a matching template to the first occurance of the template match in the document and ignore any others. In the work our business does it is possible that there are multiple pages exactly the same except for minor details (not in the IDR zone). Currently Template matching only happens to the first occurance of the page the template matches. It would save so much time for us if the template matching algorithm would allow for multi page matching!

Forum|Forum|11 days ago

SbrossNewcomer

Email confirmation of routing an envelope should be sent to the send of the envelopeIdea Submitted

We can see the progress of a document in docusign but it should also be available as an email confirmation to the signer listing everyone who has been mentioned and their role. This is easier to share with the teams and to garner feedback rather having to go back to the docusign site to cut and paste.

Forum|Forum|11 days ago

SbrossNewcomer

Correction should be allowed after minor changes though signed with note to all parties to agreeIdea Submitted

Sometimes minor changes need to be made and should be allowed using the correction feature even after it has been signed such as if an acronym was included or the signers job title needed to be updated. Instead of starting the entire process over again, it would be nice to be able ot use the correction feature, make the corrections, send a note to all parties and have the signes click on an agree to the change without having to resign.

Forum|Forum|11 days ago

HAMFKEUCHELNewcomer

Umlauts in email addressesIdea Submitted

Currently, DocuSign does not allow umlauts in email addresses when sending envelopes and does not support this format.However, it is possible to generate email addresses with umlauts, especially in Germany. Therefore, the customer request or idea is to technically support umlauts in email addresses (particularly in German) requires DocuSign to implement this functionality.This idea would be helpful so that more signatories can use DocuSign. All users in Germany and other countries would benefit if the feature were extended to include other country-specific features.

Forum|Forum|11 days ago

kimemcleodNewcomer

Better Customer Experience for Drawn Only SignaturesIdea Submitted

As a financial institution, we do not want our clients to have access to pre-selected signature styles to sign our documents. Our goal is to have each signature drawn - as you can understand the need to verify closest to real signatures in a financial setting is crucial. I have found that the only way to achieve this is to customize it on the envelope level each time we send. This would be fine, except the signer is then forced to re-draw their signature on every line they need to sign on within the envelope. This is not the customer experience we want. We would like a global account setting that blocks all previsouly set pre-selected signature styles and only requires our signer to create their drawn signature on the first signature field, filling it in for them after that until completion of the envelope. We send out many complex accounts for businesses and need this process as streamlined and compliant as possible.

Forum|Forum|12 days ago

tecniciinlineanetNewcomer

Widget Payment StripeIdea Submitted

Hello,I would like to report a graphical issue that appears at the end of the document signing process when the system is configured to allow payment as well.Specifically, on the Stripe payment screen localized in Italian, there is a display issue. We suggest simply changing the text to "Carta" (simple translation for Credit or Debito Card), as shown in the screenshot below. Daniele

Forum|Forum|12 days ago

Gabi.SchiessleNewcomer

I want to turn off the appearance of the field-context (optional or must fields)Idea Submitted

There should be an option to set whether or not the context for fields in the document appears for the recipient. In other words, I would like to be able to set in the properties of a field that the context for this field does not appear (context that specifies whether the field is optional or mandatory).

Forum|Forum|12 days ago

gmikeNew Voice

Autosave TemplatesIdea Submitted

I was recently working on an esig template, litterally 2.5 hours in, and received a call. Once the call was completed I noticed I had been logged out of Docusign.I went back into the template and found all of my work had been lost. The only clear way to save a template is to save and exit, thoough I did find a save shortcut key code. The shortcut keycode does not seem to provide any feedback to show that it works so I am now regularly saving and closing the template and then re-entering the template to continue work.Asks:Auto-save templates during work (basic functionality on every other document editor, cloud form platform...) When using the command-S shortcut to save, please add some indicator that the document is/was saved.

Forum|Forum|12 days ago

CAJNewcomer

Quick Access buttons removed from template designDuplicate

I was directed here so that my complaint could be tracked. Basically, there were quick access buttons (“View” and “X” (or “Delete”)) when working within templates. These buttons were removed during an update and now users are forced to use the drop-down menu. It sounds like a small change, but it significantly impedes workflow. Please bring them back.

Forum|Forum|12 days ago