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    811 Ideas

    KupembaNNewcomer

    Enhancement Request: Clear Indication for Specified vs. Non-Specified Recipients and Witness Role RequirementsIdea Submitted

    Current IssueRecipient Specification​​​​​​​When adding recipients, there is no clear alert or visual indication differentiating those that need to be specified from those that do not. This can cause confusion because additional recipients may appear in the workflow but are not actually added to the list requiring specification.Witness Role RequirementWhen a witness needs to be specified by the signer/recipient, the system does not indicate that a role is required. There is no asterisk, alert, or prompt to highlight this requirement. You only find out it is needed when you try to send the document, which can be frustrating and time-consuming. Additionally, the alert that appears at send stage can be misleading because it suggests that the witness should be part of the specified recipient list—even though in some cases, the witness may not need to provide specified information for that recipient.Proposed Enhancements Add a clear visual indicator (e.g., an asterisk or alert) for recipients that require specification. Provide an early-stage prompt or warning when a witness role is required but not assigned. Ensure alerts accurately reflect the requirement without implying incorrect recipient relationships. Consider an inline message or tooltip explaining the difference between specified and non-specified recipients.  

    Barry BNewcomer

    Make it easier to control the geolocation capturing settings for signers of documents/envelopesIdea Submitted

    Currently in eSignature, it is not easy to control the settings that capture a signers’ geolocation. We have discovered a potential security concern that if a signer is at their personal, home location when signing a document, this will be visible under the ‘Signed in location’ link, to all signers of a document -  This is personal information that someone may not want to be visible to 3rd party signers or colleagues. The Docusign steps to amend the geolocation settings involve creating a ‘brand’ (if one doesn’t exist already), downloading the master xml resource file, amending the following value -<data name="DocuSign_DisableLocationAwareness">true</data>and then uploading a copy of the edited xml file to the signing resource file section. The problem with this is it appears that the setting doesn’t work at all, it’s all dependant on the geolocation sharing settings in the browser. In theory, if you set this up correctly in the Admin - Brands area, even if a user chooses ‘Yes’ if asked by the browser if they allow the Docusign website to know their location, it should not capture the location the document was signed. From our testing this does not appear to function as expected. Also, from what we have seen, after changing the required settings and clearing your browser cache, the prompt to choose whether you allow the Docusign site to know your location only appears if you login to Docusign first to sign a document. If you click on a link from an email request to sign a document, it does not ask you if you want to allow the Docusign site to know your location and takes you straight to the signing page of the document. The easiest way round all of this is to just go into the browser settings and disable the geolocation settings specifically for the Docusign URL. I feel that the existing way to configure the location capturing in Docusign is far too convoluted. The settings to control geolocation capturing for signers should either be a switch in the Admin area, or configurable when creating an envelope. Please can this be reviewed for a future release of eSignature?