Skip to main content

    Filter by Idea status

    Filter by category

    1017 Ideas

    Hr.PIAautNewcomer

    Option to Disable Email TrackingIdea Submitted

    Dear DocuSign Product Management,We would like to submit a feature request regarding a significant email delivery issue that we are currently experiencing.A large number of DocuSign emails fail to reach our recipients because they are quarantined or blocked by our email security solutions. The root cause is the invisible tracking pixel and its associated tracking link embedded in DocuSign emails. Our security policies identify this URL as a tracking service, resulting in the email being blocked.The tracking pixel is automatically loaded when the recipient opens the email and is used to determine whether and when the email was opened, as well as the recipient's IP address, geographic region, and email client.According to DocuSign Support, it is currently not possible to disable this tracking functionality. We were advised to submit this request to the DocuSign Product Management team for consideration.We therefore request that DocuSign provide an optional administrator setting to completely disable email tracking. This would allow organizations with strict security and privacy requirements to receive DocuSign emails reliably without having to create exceptions for tracking domains or relax existing security policies.As this behavior directly affects the delivery of business-critical documents and can delay or even prevent signature workflows, we kindly ask that this feature request be treated with high priority and considered for a future product release.Thank you for your time and for considering this request.

    lkatwlnNew Voice

    Bundle Main Contracts and Appendices into One Agreement with only one set of contract detailsIdea Submitted

    The current hierarchy feature doesn’t fully address our needs. While it allows agreements to be linked (works for interlinked contracts), all documents still remain separate agreements within Agreement Manager (becomes problematic when linking appendices, e.g. important provisions, such as terms and conditions, are defined in appendices rather than the main contract).Many of our agreements consist of a main contract and multiple appendices. When each document is stored separately, appendices appear as standalone agreements with own contract details, cluttering search results and making it harder to understand the contractual relationship and the contract situation of our company.A bundling feature would allow users to designate a Primary Agreement and associate all related appendices with it. Within Agreement Manager, only the Primary Agreement should appear as the agreement record, while appendices remain accessible through the bundle.In addition, key metadata and lifecycle attributes—such as status, term dates, and renewal dates—should be managed at the Primary Agreement level and automatically inherited by all bundled documents (there’s only one set of details for all documents). This would provide a more accurate representation of the agreement and prevent appendices from being treated as separate contract, including searches, reports, and dashboards.