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Parked

Need the ability to entirely delete any and all user profile picture.

Categories:eSignature
  • September 5, 2025
  • 3 replies
  • 78 views

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User icons are currently showing up in very ugly/mangled fashion in emails to recipients from dse@docusign.net.

 

Branding looks fine, but recently updated user icons are cut with a circular frame.  if the image is a square, the square still shows, but the corners are messed up, because they’re outside of the (unwanted) circle.

 

Since this looks so ugly in emails to recipients, users need the ability to at least delete the existing user icon so that they have none at all, since recipients would then not know what they’re missing.

 

Reference case #15939853

3 replies

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  • New Voice
  • January 5, 2026

Yes, PLEASE!! It seems like a feature miss by not allowing to remove the profile picture.


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  • Community Moderator
  • February 24, 2026

Thanks for sharing this idea with us, ​@Sheilagh O'Hare.  We’ve reviewed it and appreciate the thought behind it.

At this time, we’re not planning to pursue this request, so we’ve marked it as parked. 

While it’s not on our current roadmap, ideas like yours help inform future direction if priorities change.

 

Thanks again for contributing your input.

 


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  • Community Moderator
  • February 24, 2026
Idea SubmittedParked