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Want to shape the future of Docusign? Add your ideas for dream features and upvote others you love.

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What you need to know about Docusign Community IdeasThis guide will walk you through the process of sharing your ideas, voting on existing ideas, and...

2 years ago

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Leighanne_HNewcomer

Manage Users Marketing PreferencesIdea Submitted

Submitting a feature request to be able to manage users marketing preferences on DocuSign’s Admin page instead of users having to manage this themselves.

MaverickNew Voice

One-time users who forgot they even had a loginIdea Submitted

I invited a contractor to digitally sign his contract. When the contractor was asked to log in, he insisted that he never had an account. We exchanged several emails back-and-forth. I kept asking him to try the password reminder function to create a new password. Hours later, he must have given it a try, accessed the acct and signed the contract. Perhaps he completely forgot about it.To avoid this confusion, perhaps Docusign can present a pop-up that says, "You have a Docusign account and must log in to view the envelope. If you forgot your password, use the password reminder link to establish a new one."If this login is serving as secure access, then I prefer all envelope recipients, even Docusign users, to use an authentication code so everyone has the same experience.

PCEConstNew Voice

Bring Back Search All TimeIdea Submitted

SEARCH ALL TIME is a very important tool. Please bring it back!!

ari.serorDocusign Employee

Improved filtering for IAM agreementsIdea Submitted

For multi-value selection (e.g. Parties, Agreement Types) we are missing the following:Select All / Deselect All Negation - list all Parties but X, Y and Z

ConsultantTFNewcomer

Auto-Adjust Feature for FieldsIdea Submitted

Enable an auto-adjust feature for fields in a standard envelope (not template) so they adjust automatically based on the surrounding document content. Applies to all fields including signature and initial fields. Customers moving from Adobe Sign to Docusign have stated that this feature in Adobe Sign helps reduce the set up time for applying recipient fields.

aprileNew Voice

Issue regarding user interfaceIdea Submitted

The interface has been changed, I am facing several issues. The current and big issue I am facing, is that when I add a text box into the document, and I click in the text box to begin typing text, suddenly on the right side a new column appears and that minimizes the document that I was working with and adding a text box to, minimized so much that I cannot work clearly and cannot read the page. Changing the zoom size does not work because then my document no longer fits to the page, and I must navigate moving the document left to right to read and work with it, this is making things very challenging. The problem is when clicking in the text box to add text, there is a column on the right side that automatically pops up. The previous docusign interface never had this column pop up, and I was able to use the text box feature easily. Now it is extremely challenging.

daniel.krcmarDigital Collaborator

Save Upload Requests as Templates in Docusign WorkspacesIdea Submitted

Idea / ProblemIn Docusign Workspaces, Upload Requests must currently be recreated each time they are sent. For recurring processes, this leads to unnecessary manual work and increases the risk of inconsistencies or errors.Proposed EnhancementAllow users to save Upload Requests as reusable templates.These templates should be selectable when creating a new Upload Request, similar to how envelope or document templates work.Key Capabilities Save Upload Requests as templates Reuse templates across Workspaces Predefine: Required documents Instructions/messages Due dates and reminders Recipient roles or placeholders Optional: control template visibility (personal vs shared) Business Value Improves efficiency for repeatable processes Ensures consistency and compliance Reduces setup time and user error Aligns Workspaces with other DocuSign templating concepts Use Cases Legal intake and contract collection HR onboarding document requests Vendor or customer document collection Standardized compliance workflows

AIONewcomer

Notary Signature missing from Audit TrailIdea Submitted

Per GA Dept Of Insurance - the notaries' signature is missing from the audit (it's only showing the stamp). If both signatures are electronic, they need to be on the audit trail (the applicant's signature is on there for reference to what the OCI is looking for).

daniel.krcmarDigital Collaborator

Choose Document Templates and generate in Docusign Workspaces as concept and send after an EnvelopeIdea Submitted

Idea / ProblemWithin Docusign Workspaces, it is currently not possible to generate a contract draft from a document template and then send that document as an envelope. Users must prepare documents outside the Workspace or manually upload them, which breaks the workflow and adds unnecessary steps.Proposed EnhancementEnable users to generate documents from templates directly within a Workspace, allowing them to: Create a contract draft from a template Collaborate and finalize the document within the Workspace Send the finalized document as an envelope for eSignature from the same Workspace Key Capabilities Select and generate document templates within a Workspace Support placeholders / variable data Version control and collaboration One-click action to create and send an envelope Preserve Workspace context (metadata, parties, dossier) Business Value True end-to-end workflows inside Workspaces Reduced manual steps and context switching Improved consistency and compliance Stronger alignment between Workspaces, eSignature, and IAM Use Cases Legal contract drafting and execution Sales agreements from a single deal workspace Procurement and vendor onboarding CLM-style workflows without external tools

Blanka WeberConversation Starter

Envelope report that will allow to capture a custom field valuesIdea Submitted

hello, I am looking for an enhancement to existing reporting. I am looking to create a custom sent envelope report for a specific template and also looking to pull in a specific data label field value for each of these envelopes, like member account number for example, which we capture via text box. Currently there is no way to capture this information in the envelope report. Thank you, Blanka Weber

BeumNewcomer

Improve OAuth Login Flow & Extend Token Lifetime for Embedded Dynamics 365 IntegrationIdea Submitted

In our Dynamics 365 environment, users frequently need to generate DocuSign envelopes as part of their daily workflow. However, they are repeatedly forced to re‑authenticate because OAuth login sessions expire after approximately 120 minutes. This means users who return the next day—or even later the same day—must go through a full login cycle every time they attempt to create a new envelope.Current Situation:When the token has expired, initiating the envelope creation flow results in an error.To resolve it, users are required to:Log out of DocuSign Refresh Log in again Close pop‑ups Restart the envelope creation processThis flow is confusing, time‑consuming, and negatively impacts productivity. Users may need to repeat this process multiple times per week/day.Problem:The session lifetime of ~120 minutes is too short for typical business usage patterns. The login experience is not intuitive and includes unnecessary forced logout steps. Users receive no proactive notification or guidance when re‑authentication is required.Proposed Enhancements:I would like to suggest two possible improvements—either of which would significantly improve user experience:1. Extend the OAuth Token LifetimeAllow administrators to configure longer token durations for server-to-server or app-based OAuth flows, especially for scenarios where users interact with DocuSign through embedded or integrated systems such as Dynamics 365.2. Simplify the Re‑Authentication FlowIf extending token duration is not feasible, please improve the login experience by:Removing the confusing forced log‑out step Providing a clearer, single-step "Re‑authenticate" action Displaying a helpful message when a token has expired Automatically redirecting users into the appropriate point in the envelope creation flow after loginWhy This Matters:These improvements would:Reduce friction for users who rely on DocuSign as part of daily operational tasks Decrease support tickets Improve adoption and overall user satisfaction Make the Dynamics 365 + DocuSign integration feel more seamless and modernConclusion:The current login experience is functional but disruptive in real‑world usage. Enhancing either the OAuth session duration or the authentication flow would create a much smoother and more intuitive workflow for end users.Thank you for considering this improvement!

UserHereNew Voice

AI functionality should be an account setting, not a user settingIdea Submitted

Came her to emphatically argue that whether or not AI functionality is enabled should be an account-level setting, NOT (as it is now) a user-level setting.In our case, we absolutely need the AI functionality off in order to use DocuSign, and it is a hassle to make sure each user switches it off. Especially since we have SSO and anyone can basically create an account. That’s all. I really really really hope the product teams sees this, understands, and fixes it.Thanks.

ehasickaNewcomer

PowerForm Change Sender Function - Design FlawIdea Submitted

I have been using PowerForms for almost a decade and the change to require full DS Admin access to change the sender of a PowerForm seems misguided. There is already a PowerForm Admin role to be used.This change in September 2025 has broken my ability (and I suspect many others around the user base) to simply create a PowerForm, change sender to one of my agents, and be done. Now I can’t do it an my administrator should not be bothered every time I create a form requiring change sender.Please just add a checkbox to PowerForm administrator that the DS Admin can enable so I can change sender. After all, it’s called PowerForm Administrator but you can’t administrate now.

SherriConversation Starter

Please go back to the previous Docusign prior to the updateIdea Submitted

Please go back to the Docusign prior to the last update. It’s no longer user friendly. It took me forever to send a contract out this evening.

Steven S.New Voice

Disabling combine all PDFs into a single fileIdea Submitted

As an administrator I would like to have the option to disable for the whole account the option that users can download all PDFs into a single file.The reasoning is the following. In our DocuSign envelopes we usually include documents that are signed by all parties, meaning for our signatories but also from the counterparty (vendors, clients). This is why for certain documents we only show them to our internal signatories. Now when users download it as a combined PDF, there is a risk that they share this whole PDF with the counterparty, not realizing that also the internal documents are included.

CKIDSNew Voice

A way of avoiding Agreement Manager - (formerly Navigator) translations in contractsIdea Submitted

We are using Docusign for the enrolment contracts of an EdTech company and our clients go to read and sign the contracts using the generated URL accesible via the “Review document button”We would like to know if by any chance would be possible to add the “no translate” option to this generated URLby Docusign so that anything on the contract cannot be translated.We are offering contracts in the language of our clients and they are done using templates and docgen, what is happening now it that if the client has the browser translator active names of people and other concepts as relationship that has possible values “mother/father, grandmother/grandfather” are translated sometimes wrongly and cause avoidable complaints.

SHessCordGerNewcomer

SSO login use email of already logged in userIdea Submitted

If you use DocuSign (sign of documents) with sso login and you are already logged in. With enabled Part11 module there are some points to reauthenticate. At moment a user always need to input it’s email address and then to decide if to use classic login or to use company login. The IDP (sso) is always asking the email + password again. That is very time consuming and frustrating for the users, always type in the email twice. DocuSign should recognizes the email address of an already logged-in user and only ask of use classic login or use company login and forward to configured sso IDP without request for email first (only if the user is already logged in). Please consider that enhancement.

DMSDocNewcomer

Ability to Disable Contact ListIdea Submitted

Use Case:Our site uses firm level user for integration for each of our clients. Our system only allows users to access specific envelopes from our system using Focused View.The Focused View interface allows users to update recipients on envelope.Issue: Add Recipients feature allows user to open contact list and view all contacts from Contact List. This allows user to see contacts entered by other users in system, since Docusign automatically creates a contact from recipients for every envelope created under the firm level user.Docusign Support Case: 16958854Idea Request to Docusign:Ability to turn off access to client contact list from focus view but retain ability to Add Recipient to envelope without use of client contact list. Turn off automatic saving of recipients to contact list from envelope creation.Focused View Add Recipients Feature

daniel.krcmarDigital Collaborator

Send and Manage Docusign Web Form Links directly from a WorkspaceIdea Submitted

Idea / ProblemWithin Docusign Workspaces, it is currently not possible to send or manage DocuSign Web Form links directly from the Workspace. Users must switch to the Web Forms interface, which breaks the Workspace-centric workflow and reduces visibility.Proposed EnhancementEnable users to send Web Form links directly from a Workspace, making the Workspace the central place to manage document collection and execution.Key Capabilities Generate and send Web Form links from within a Workspace Associate Web Form responses and completed envelopes automatically with the Workspace Track Web Form status and submissions in the Workspace Reuse existing Web Forms without duplication Maintain full audit trail and Workspace context Business Value End-to-end processes managed from a single Workspace Reduced context switching Better visibility into form completion and status Stronger alignment between Workspaces, Web Forms, and IAM

SudheerNew Voice

DocuSign Microsoft Purview enhancement for MS office DocumentsIdea Submitted

Hi Team,We have identified that any Office files labelled with an encrypted classification such as “Confidential” or “Highly Confidential” are currently not supported by DocuSign. When users attempt to upload such files into DocuSign, the upload fails and an error message appears. This is a significant concern as DocuSign is widely used in our organization and expect that the DocuSign to support encrypted files classified through Microsoft Purview Labels is critical to maintaining our data security standards. We would highly appreciate if this can be taken up as improvement in resolving or enabling this feature to ensure secure and compliant document handling within DocuSign.Please let us know if you need more information - Thank you for your support.

y.tayalNewcomer

Decline comment visible to all the recipientsIdea Submitted

We want to let all the recipients to view the declined comment after any of the recipients decline it.

Zainab OlawoyinConversation Starter

Enable SMS Authentication Prompt When Downloading Documents in the UI during Custody Transfer ScenariosIdea Submitted

When a custody transfer rule moves completed documents to a custodian account, when the original sender is also a recipient on an envelope that requires SMS recipient authentication attempts to download the documents directly from the Docusign UI results in a RECIPIENT_AUTHENTICATION_REQUIRED error. This is because clicking Download does not initiate an authentication prompt so it blocks the access. This creates a confusing user experience as the presence of the Download option implies that Docusign will prompt for SMS verification. The workaround to this is for the user to access the envelope via the email link so that the SMS prompt is triggered. It would be beneficial for the click of the Download button to trigger the SMS authentication prompt if required to allow the user to download the required documents within the UI.

daniel.krcmarDigital Collaborator

Pre-select Recipients and Assign Them to Upload Requests in WorkspacesIdea Submitted

ProblemIn Docusign Workspaces, Workspace Templates allow administrators to define Upload Requests (required documents, instructions, etc.).However, recipients cannot be pre-configured or assigned to these upload requests in the template.As a result: Recipients must be manually added every time a workspace is created Upload requests must be manually reassigned, which is error-prone Standardized, repeatable intake processes are difficult to enforce This limits scalability and automation for enterprise use cases.Proposed EnhancementAllow recipient selection and assignment at the Workspace Template level.Option 1 – Role-based assignment Define roles in the Workspace Template (e.g. Customer, Legal, Finance) Assign each Upload Request to a role At workspace creation time: The creator selects recipients for each role Upload requests are automatically assigned Option 2 - Allow workspace creators to select one or more upload requests and assign them to a single recipient who is already shared in the workspace or from contacts,… . Key capabilities Multi-select upload requests (checkbox or bulk action) Assign selected upload requests to: One existing workspace member A newly added recipient Option to assign: All upload requests to one recipient Only selected upload requests

Lisa BotheNewcomer

Display envelope history in a legally compliant mannerIdea Submitted

If I send the envelope to a recipient by e-mail and it is then opened by someone else (for example, the representativefrom the mailbox), this will not be shown in the envelope history or summary. This can then lead to someone else signingthe document instead of the recipient - without anvone noticing. In my opinion thats a lega thing and should be fixed assoon as possible by DocuSign.

gforrester44Newcomer

The ability to run a report for expired envelopes under the 5-Click/48-hour ruleIdea Submitted

To Whom it May Concern:Please create the ability to run a report for expired envelopes under the 5-Click/48-hour rule. As it stands now, I must view the history of each envelope to determine if they have expired. Kind regards,Gina Forrester

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