Skip to main content
Idea Submitted

Please go back to the previous Docusign prior to the update

Categories:Developer ExperienceeSignature
  • January 21, 2026
  • 4 replies
  • 174 views

Forum|alt.badge.img

Please go back to the Docusign prior to the last update. It’s no longer user friendly. It took me forever to send a contract out this evening.

4 replies

Forum|alt.badge.img
  • Newcomer
  • January 24, 2026

This is a horrible update. Everything is so much slower. The hitboxes on the corner of the signature and initial fields are so difficult to grab now. After I place a signature I now have to click away to unselect the signature in order to then place a date. Even copying and pasting signatures is worse. Everything loads slower. Just a downgrade in every sense. This update has caused me to take twice as long doing envelopes. Revert to the old one or give us a toggle to.


Forum|alt.badge.img

The new DocuSign update is slow, unresponsive, tedious and I’m planning on canceling my account if it is not resolved by 2/1/26. Please revert to the previous version of DocuSign. Thanks!


Forum|alt.badge.img

I literally created a community account to say I could not agree more that this new update is cumbersome and a step in the wrong direction. If the goal was to make it harder to use, mission accomplished. Please go back to the original version - I do not understand why this change was made. 


Forum|alt.badge.img+15
  • Community Moderator
  • June 12, 2026

Thanks for submitting this idea, ​@Sherri. We appreciate you taking the time to share it with us.

Our team is actively working through all submitted Ideas, and while there’s no update to share just yet on this one, we’ll follow up if there’s a status change. Thanks for your patience and input.

 

Jenny | Docusign Community Moderator