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  • 879 Topics
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862 Topics
O
Newcomer
OliverbackNewcomer
asked in Docusign Connect
x-docusign-signature headers not included in the eventnotification webhook request

Im using envelope level connect keys and setting the includeHMAC to true in the eventNotification object of the envelope. This works and the x-docusign-signature headers are being sent as part of the call. We are using this with a client and initially the x-docusign-signature headers were coming through. But the x-docusign-signature headers are no longer present. Ive checked with our client and the connect key still exists for that account. Is there any reason or a configuration setting that would stop the headers coming through?

1040
O
Newcomer
N
Newcomer
noyeror534Newcomer
asked in eSignature API
Purging documents

I’m testing the API call to add an envelope to be purged. I have a completed envelope ID from one of our Dev environment. I’ve been able to successfully change the purgeState from “documents_and_metadata_and_redact_queued” to “documents_dequeued” using the API Explorer from developers.docusign.com

363
N
Newcomer
N
Newcomer
newtNewcomer
asked in eSignature API
Docusign Authentication API issue

I got this issue when trying to get access token. So I don’t know how to get code challenge and its method. I tried to search around them but nothing is suitable for my issue. It also tell me bout CODE_VERIFIER, and I’m stucking with how to get these values and solve my problem. Can anyone help me to resolve this issue? https://{{hostenv}}/oauth/token { "error": "invalid_request", "error_description": "code challenge and code challenge method required"}

1541
R
Docusign Employee
A
New Voice
Avinash WaghNew Voice
asked in eSignature API
Can we user esign without document from the integrated service?

my app have form with signature field box where he will click for sign with docusign and he should get the ui of the select sign and submit and in response he will get the signature. because form is not yet submitted we cant sent the document to docusign.is ti possible to use the esign as only the signature service ?

543
K
Docusign Employee
M
New Voice
MichailoNew Voice
asked in eSignature API
IDR Zone creation with API

HiIs it possible to create and update IDR Zones with? ‘machboxes’ array is returned in GET documents response, but when I try to use PUT for documents with such object it does not work BR

371
Leandro.Reis
Docusign Employee
S
Newcomer
stellarNewcomer
asked in eSignature API
Populate standard fields (or prefilled fields) set in template with data from my database before sending out the envelopes to any of the recipients with the sdk or api

My use case is simple: I have a template where I’ve placed multiple text fields with unique data labels to later be populated. (I’ve also tried using pre-fill text fields) The data for it comes from my database. I am using the nodejs sdk (i.e. docusign-esign npm package). I found the docs extremely confusing and I just haven’t been able to generate envelopes with the populated data from my database. I have created this helper function to send envelopes: import { EnvelopesApi, type EnvelopeDefinition } from 'docusign-esign'; export const sendEnvelope = async ({ envelope }: { envelope: EnvelopeDefinition }) => { const dsApiClient = await createClient(); // createClient returns the docusign.ApiClient which I have removed in this post for maintaining simplicity const envelopesApi = new EnvelopesApi(dsApiClient); const { envelopeId } = await envelopesApi.createEnvelope(process.env.ACCOUNT_ID, { envelopeDefinition: envelope });} And now I am trying to populate these fields: The data labels a

5081
Ivan.Dinkov
Docusign Employee
K
Newcomer
kevin huangNewcomer
asked in eSignature API
How to assign Template's Custom Field via API before sending a contract?

Dear, when I request a signature by email using a template by below API link 1, I found it doesn’t meation how to assign value to Custom Field in template. So I search info in docusign community as below Website link 2, but I can’t get Custom Field in my test template using below API link 3. It only rely 4 inexistence Custom Field in template as below shortcut_1 show. But it should rely custom field as below shortcut_2 show. API link 1: https://developers.docusign.com/docs/esign-rest-api/how-to/request-signature-template-remote/ Website link 2: API link 3: https://developers.docusign.com/docs/esign-rest-api/reference/templates/templatecustomfields/list/ shortcut 1: shorcut 2:

1861
Ivan.Dinkov
Docusign Employee
G
Newcomer
Gianluca FerranteNewcomer
asked in Salesforce/Apex Toolkit
Pre Fill tab Values from Salesforce Apex Toolkit

Hi! I have a question regarding tabs. I have a document template where i have placed some text tabs and i want to reference those tabs inside apex so that i can pre fill a value in those tabs when the envelope is sent. So i do not want to create a text tab in apex and place it on the document but i want to pre fill a tab that already exists in the document template by somehow referencing it in my apex code. Is that possible? Thank you!

1281
A
Docusign Employee
P
Newcomer
psarnpanichNewcomer
asked in eSignature API
Does Agreement Action Rule or eSignature API need to pay extra service ?

May I know below 2 methods. Which one need to pay for extra service or free to use ? Agreement Action Rule / Agreement Connection to MS Shared Point / One Drive / Drop Box Using eSignature API with Apps and Integration Keys – to download document The idea what we want to achieve is to sending finished document to keep on other file server location.

311
Michael.Rave
Docusign Employee
I
Newcomer
imahmad4allNewcomer
asked in eSignature API
AUTHORIZATION_INVALID_TOKEN, The access token provided is expired, revoked or malformed. Authentication for System Application failed.

I am trying to integrate DocuSign using ABAP, I am able to generate access token, with the generated access I am trying to access below API: 'https://demo.docusign.net/restapi/v2.1/accounts/' lv_account_id '/envelopes' the above API is called immediately after the generated access token, I am not sure why I am getting error message, I have to complete the POC ASAP since we are planning for go-live by month end if everything goes good. Kindly help.

7582
I
Newcomer
V
Newcomer
VishwanathbgNewcomer
asked in Salesforce/Apex Toolkit
Docusign Layout error

Got this error while made some changes on the layout like checked the check box for opportunity record type in layout got the below mentioned error how to resolve it Failed to update layouts. Please try again. Error: In field: relatedList - no CustomField named dsfs__DocuSign_Recipient_Status__c.dsfs__Opportunity__c found

501
A
Docusign Employee
M
Newcomer
MrMarkJacksonNewcomer
asked in eSignature API
REST API - Creating envelope with no content

Hello, I've been tasked to build an interface with docuSign. However, my company is using ColdFusion and there isn't a whole lot of references out there for doing this. My goal right now is to send a pdf from a local drive to docuSign and have a user sign a specified location. This is my dev code so far, running this creates an envelope, but no document or recipients are attached to the envelope it creates. Any help would be appreciated.

631
M
Newcomer
D
Newcomer
DamanNewcomer
asked in eSignature API
JWT Authentication returning error while matching code examples

I’ve downloaded the DocuSign NuGet package, and also the code examples provided by DocuSign through the quick start for comparing. I have matched my code to the code examples downloaded within my own project. Confirmed my UserId/ImpersonationId, IntegrationKey/ClientId match from what the code examples use to what my login “Apps & Keys” have. After attempting to call the “AuthenticateWithJwt(string api, string clientId, string impersonatedUserId, string authServer, byte[] privateKeyBytes)” I get an ApiException of “Error while requesting server, received a non successful HTTP code with response Body: ” I’ve followed through the documentation on https://developers.docusign.com/platform/auth/jwt/jwt-get-token/ When using POSTMAN I’m able to get an access token. However, so far I’ve been unsuccessful in getting the DocuSign NuGet package code to work. I’ve tried searching around the forums for any reference to the error response I’m getting with no success. Any help in pointing me in the

3484
D
Newcomer
C
Docusign Employee
Community UserLegacy User
asked in Embedded Signing
Embedded signing on our website following an enveloppe automatically generated (from a template of our account) after a form completion : Question about auth type

Hello, We are in the process of integrating an integrated signature flow on our website via your API, and we have some questions. Our project is to allow our customers to sign their contract on our website, without leaving it. They fill out a form that we manage and process in PHP, and when they click on the " signing my contract" button, it should generate a contract from a template that we have set up in our DocuSign account, pre-fill the fields with the elements of our form, and allow the customer to sign their contract, while remaining on our site. If successful, or if there is an error, the customer is redirected to different confirmation pages, still on our site. Our customers do not have a Docusign account and should not be asked to authenticate themselves. From this point on, we wonder about the following point: We have consulted the documentation but we are not sure which type of authentication is suitable for our project: Authorization Code Grant or JWT? The JWT seems to be m

802
S
Newcomer
X
Newcomer
xiamanyuNewcomer
asked in eSignature API
USER_NOT_ENVELOPE_SENDER_OR_RECIPIENT when download document or revoke a envelope

We have integrated with DocuSign(Java SDK). When downloading signed documents and revoking envelope, most processes are successful, but a few report this error. What could be the reason? { "errorCode": "USER_NOT_ENVELOPE_SENDER_OR_RECIPIENT", "message": "This user is not the sender or a recipient of the envelope. Only the sender or a recipient of the envelope may perform the requested operation." }

2001
K
Docusign Employee
A
Newcomer
atr_crmNewcomer
asked in eSignature API
support for multiple signers on multiple (but fewer) signature blocks

I have a document that can be signed by (any) 2 out of 5 possible signers (signers A, B, C, D, E for example.) What i envision is a document with 2 signature blocks that once signer B signs the first block, the second block is only signable by one of signers A, C, D or E) Once that second signature is obtained (from A, C, D or E) the document should be completed. How do I build this envelope? I am actually building and creating envelopes using teh API and not interactively. Note: we already have this working when we have 5 signers but only one is required to sign so we don’t need a solution for that. atr

3215
C
Newcomer
M
New Voice
MichailoNew Voice
asked in eSignature API
Transfer template to different user with API

Is there any way to change owner of template with API? Share scenario is not enough as the new owner should be able to edit the template, not only use it. I would like to avoid impersonation with jwt as in my scenario there is no org domain configured, so it’s impossible for me. BR Michailo

542
M
New Voice
E
Newcomer
EthanNewcomer
asked in eSignature API
Envelope attachments - confusing documentation and unexpected behavior

The schema for the envelope creation endpoint allows the addition of an envelope attachment. However, adding one at envelope creation time does not work. The envelope is created, but the attachment is not (as confirmed by querying the API for envelope attachments with the envelope ID). If I first create the envelope, then add the attachment with the exact same attachment properties, the attachment gets created as expected. Is this a bug? If not, why put envelope attachments in the envelope creation request schema? Also, some of the fields are very confusing in their behavior and in their descriptions in the documentation. I’m hoping someone may have some insight to a few of them. AttachmentId - If an attachmentId is provided to create the attachment via the envelope attachments create endpoint, a different, unique ID is returned when querying for it. Why give the ability to provide an ID if it changes regardless of what’s provided? Label - What does this field actually do? The document

532
Kevin.Ponseel
Docusign Employee
L
Newcomer
LWMyerNewcomer
asked in Go-live
Invalid Grant unauthorized Client

After changing my development account to a production account, the last step was to get this authorization code. I allowed access (granted permission) and tested it in Postman. I keep receiving this 400 error “Invalid Grant” “ Unauthorized Client”. Has anyone encountered this error before?

13594
A
Community Moderator
V
Newcomer
virginiafNewcomer
asked in Embedded Signing
Embedded signing with focused view not redirecting after signing

I am using the Docusign SDK in a .Net web application. I am creating an envelope and then sending the client a URL. With this URL it opens a page that uses the envelopeid to generate the signing URL and then using Docusign JS to display within the page. Everything is working except for the returnURL. Once signing is completed it just displays a blank page. The browser is returning this error in the console. Refused to frame 'https://localhost:44377/' because it violates the following Content Security Policy directive: "frame-src 'self' https://docucdn-a.akamaihd.net/ https://apps-d.docusign.com https://demo.docusign.net https://account-d.docusign.com https://proof-d.docusign.net https://identity-d.docusign.net https://content.googleapis.com https://docs.google.com https://players.brightcove.net https://www.youtube.com https://accounts.google.com https://docusign.sjv.io https://docusign.co1.qualtrics.com/ https://apps.usw2.pure.cloud". I am assigning the FrameAncestors and Message Origi

9926
V
Newcomer
D
Newcomer
DNVNewcomer
asked in Docusign Connect
OAuth token not included when I do a per-envelope callback

Hi all, I have a Connect configuration set up with OAuth 2.0 enabled. When I send an envelope request using the API, and I DO NOT include the `eventNotification` section in my envelope definition, everything works as expected - an authorization token is retrieved from my OAuth provider, and then included as a bearer token in the header of the callback request (which just goes to the URL defined in the Connect configuration). However, I would like to have per-envelope control over the callback URL. To do that, I include an `eventNotification` within the envelope definition. As part of that eventNotification, I am setting `includeOAuth` to true, and `integratorManaged` to true, as per the instructions on this page: https://www.docusign.com/blog/developers/introducing-oauth-partners-docusign-connect That page specifically says: You can use this parameter for account-level and envelope-level configurations. so I think this should work. However, when the event callback is sent to my webhook

801
D
Newcomer
G
Newcomer
Gianluca FerranteNewcomer
asked in Salesforce/Apex Toolkit
Question regarding TextTabs in Apex Toolkit

Hello!I am currently using the Apex Toolkit to send envelopes from Salesforce and i have a question about Tabs. I have a TextTab with an hardcoded value (so i use the withValue() method) that i am attaching to a recipient. This tab is not read-only, so the recipient of the envelope can update the field. My question is: where does this tab value go once the document is completed and saved back to Salesforce? I tried looking on theDocuSign Envelope Document object and the DocuSign Envelope Recipient but i don't seem to find it. My requirement is to save back the value of this tab with a trigger on another object, so i need to be able to access those tabs and values from somewhere in salesforce. I hope i gave a clear enough explanation. Thank you

1203
G
Newcomer
O
Newcomer
optim developerNewcomer
asked in eSignature API
How to obtain all completed envelopes with a single API call

I am attempting to obtain all completed envelopes (received, sent, deleted (disappeared from the trash Folder), and shared) that a currently logged-in user has access to, by calling the liststatuschanges API. However, when specifying the following minimum set of parameters, only envelopes that the logged-in user has created are returned with CC'ed files, files received upon signature request, etc. missing. status=completed&include=documents,folders&from_date=2024-01-01 When folder_types=normal,inbox,sentitems was included, I was able to confirm the return of sent and received files, however, deleted files (disappeared from the trash Folder) and shared files were not returned. Is there a way to obtain all files, including deleted files, that a presently logged-in user has access to, in a single API call?

2534
O
Newcomer
S
Newcomer
StevenFNewcomer
asked in eSignature API
How to create a GET request for Zapier purposes

I need to create a GET Request to get the status of a sent document. Can someone help me without to set this up?

1514
H
Newcomer
R
Newcomer
RonakBansalNewcomer
asked in eSignature API
Issue with Collaborative fields

I have two recipients defined - R1 and R2I have a text tab “Last Name” on the docusign form and it is set up as Collaborative. When I hit the restAPI /accountId/envelopes, and send the nodes as below - The R1 user cannot view the field value: { "status":"sent", "templateId":"<ID>", "templateRoles":[ { "roleName":"R1", "email":"email@email.com", "name":"name", "tabs":{ "textTabs":[ { "tabLabel":"patient.email", "value":"test@test.com", "shared":"true" } ]}}]} But when I send the envelope to both the recipients R1 and R2, then it works fine. Both of them can view and edit the field value { "status":"sent", "templateId":"<ID>", "templateRoles":[ { "roleName":"R1", "email":"email@email.com", "name":"name", "tabs":{ "textTabs":[ { "tabLabel":"patient.email", "value":"test@test.com", "shared":"true" } ]}}, { "roleName":"R2", "email":"email@email.com", "name":"name", "tabs":{ "textTabs":[ { "tabLabel":"patient.email", "value":"test@test.com", "shared":"true" } ]}}]} Please help on how to achi

1846
M
Newcomer

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