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Security Appliance application Migration from one server to another server

  • April 16, 2025
  • 2 replies
  • 36 views

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Hello All, 

 

Do you have idea how the URL is setup for migrating security appliance from one server to another? We at our organization are quiet struck to find the way to set this URL. have referred lot’s of guides but of no help.

Best answer by Alexandre.Augusto

Hello, ​@Akshay 

 

Have you tried to use this article step by step?

https://support.docusign.com/s/document-item?language=en_US&bundleId=xdv1662568238566&topicId=jui1662568230611.html&_LANG=enus

 

I hope that helps, if so, I’d appreciate your Like here.

 

Best,

Alexandre

2 replies

Alexandre.Augusto
Docusign Employee
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Hello, ​@Akshay 

 

Have you tried to use this article step by step?

https://support.docusign.com/s/document-item?language=en_US&bundleId=xdv1662568238566&topicId=jui1662568230611.html&_LANG=enus

 

I hope that helps, if so, I’d appreciate your Like here.

 

Best,

Alexandre


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  • Author
  • Active Voice
  • April 16, 2025

Hi Alexandre, 

 

Thank you for your reply.

 

Yes, my team referred the help article already. Indeed we have DocuSign expert already helping us to do this activity and we are at step-4 of the article that you had shared.

In order to “Enable the new security appliance.” we require the appliance pool URL usually “https://[domain or IP name].company.net”. This is the step we are struck with and chasing internal IT Teams but unsure from where this URL setup shall begin. Looking here for someone who had already did similar setup at their organization and can help here the process/step that could create the said URL.