Skip to main content
arrow-left Back to Docusign.com
Question

CredentialSoap endpoint

R
Newcomer
Forum|alt.badge.img+1

I downloaded the DocuSignSample and put in my developer credentials and it fails with:

 

javax.xml.ws.soap.SOAPFaultException: Response was of unexpected text/html ContentType.  Incoming portion of HTML stream: <html><head><title>Object moved</title></head><body>
<h2>Object moved to <a href="/API/3.0/Member/Error.aspx?aspxerrorpath=/api/3.0/api.asmx/">here</a>.</h2>
</body></html>

 

I am using an end point of:  "https://demo.docusign.net/api/3.0/api.asmx/";

I am not sure if my issue is the end point or something about my account.

 

I am see help for other APIS, but not the  CredentialSoap used in the code.

 

4 replies

Alexandre.Augusto
Docusign Employee
Forum|alt.badge.img+14

Hello, ​@Ringwood 

 

Take a look in this thread:

https://lists.apache.org/thread/9l01h1btft30fw68y02nqlowklzcrjkm

 

Best,

Alexandre

Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com
A
Docusign Employee
Forum|alt.badge.img+1

Hi ​@Ringwood,

 

This is Alice, Developer Support Engineer at Docusign. It is nice to meet you.

 

The endpoint "https://demo.docusign.net/api/3.0/api.asmx/” is invalid due to the trailing forward slash.

Try this endpoint instead: https://demo.docusign.net/api/3.0/api.asmx

 

Note how the correct endpoint can also be opened in a web browser and a small frontend reference is provided in a web page.

 

If still experiencing issues, please be sure to open a case with us at https://support.docusign.com/s/contactSupport?language=en_US . We will be sure to get back to you as soon as we can.

 

Best regards,

Alice Goglione (she/her) | Developer Support Engineer II

NPikcCCy65KbqEI-Qwh7_-2s-pMm9JQ0NWFuBi_87cbSqVm1ezaRscPxxxn8hNpSDIntAJY_Df2XcFQnyrz2xpyCN7Almg7rZJJa3P3UjP7pKPmIUPLHMjSgigZnQcgQfxtGOcR1EW4EQ-9RuoTfLA

R
Newcomer
Forum|alt.badge.img+1
  • RingwoodNewcomer
  • Author
  • Newcomer
  • 1 reply
  • April 16, 2025

I remove the “/” I get:

javax.xml.ws.soap.SOAPFaultException: Security requirements are not satisfied because the security header is not present in the incoming message.

A
Docusign Employee
Forum|alt.badge.img+1
Ringwood wrote:

I remove the “/” I get:

javax.xml.ws.soap.SOAPFaultException: Security requirements are not satisfied because the security header is not present in the incoming message.

This error is a step forward. Now, give it a try using https://demo.docusign.net/api/3.0/dsapi.asmx instead, please.

The ".../dsapi.asmx” endpoint will make use of an HTTP Header via a custom field X-Docusign-Authentication. An app password will be required to be passed as the header. Read more here: https://developers.docusign.com/docs/esign-soap-api/esign101/auth/

 

Moving forward, it is a good idea to contact our support team as I, and my team along, will be taking a look and working further with you.

 

Best regards,

Alice Goglione (she/her) | Developer Support Engineer II

NPikcCCy65KbqEI-Qwh7_-2s-pMm9JQ0NWFuBi_87cbSqVm1ezaRscPxxxn8hNpSDIntAJY_Df2XcFQnyrz2xpyCN7Almg7rZJJa3P3UjP7pKPmIUPLHMjSgigZnQcgQfxtGOcR1EW4EQ-9RuoTfLA

Reply


Most helpful members this week

Code of Conduct

Docusign Community

Code of Conduct