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Question

Trigger for Power Automate Flow - DocuSign - When Envelope Status changes

  • April 9, 2025
  • 1 reply
  • 32 views

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Create a Power Automate flow that triggers whenever the status of a DocuSign envelope changes (regardless of the specific status), and automatically sends an email notification to the document owner. The email content should vary based on the new envelope status as follows:

  • If the status is "sent", notify the owner that the document was sent.

  • If the status is "completed", notify the owner that the document was completed.

  • If the status is "declined", notify the owner that the document was declined.

  • If the status is "voided", notify the owner that the document was voided.

I'm encountering an issue while creating a Power Automate flow with the "When an envelope status changes" trigger from DocuSign. If I select a specific event like "Sent", the flow only triggers for that particular status. However, my requirement is for the flow to trigger on any envelope status change (e.g., Sent, Completed, Declined, Voided), and then send an appropriate email notification based on the new status.

Can someone guide me on how to achieve this? Also, is it possible to implement this using webhooks to handle all status changes dynamically?

1 reply

Alexandre.Augusto
Docusign Employee
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Hello, ​@Vamsi 

 

The best way to track envelopes’ change is using Connect.

 

 

See these articles:

https://developers.docusign.com/platform/webhooks/connect/

https://support.docusign.com/s/document-item?language=es&bundleId=vob1727899215236&topicId=ctv1583277395112.html&_LANG=esxm

 

Watch this video:

 

I hope that helps, if so, I’d appreciate you Like here.

 

Best,

Alexandre