Core Capabilities

I want to export a complete recipient list along with names and emails addresses. Can someone help me?

Anyone else getting Server Error and unable to get into DocuSgn to send envelopes?

I have an envelope with 6 separate documents that I have had signed by my clients. When I try to download the files onto my computer, Docusign says it’s downloading 6 files, but when I open the zip file on my desktop, it always leaves out the first file, and only downloads 5 files.  This has happened for a long time, but Docusign used to send me the files as attachments on the “all done” email it sent me, and from there I could download that one file individually. But now, it seems Docusign doesn’t attach the completed files to that email anymore. Any suggestions?

All of a sudden when I copy an envelope and delete the document and add a new one, the old document name still comes up as the envelope name.  In the past it would always re-name the envelope based on what document I uploaded…????

Could you please help me to clarify a doubt, if a person sends me a document to sign it through docusign and if I miss the time to sign it, sending it again consumes a signature license of the person who sent it? 

Is it possible to add a Schedule to an already signed document? For instance: a purchase agreement in which the proof of transfer of the price shall be attached, but the price will not be paid unless the purchase agreement has been signed.  

Good afternoon, I am contacting you guys with a question looking for an explanation as to what the term ‘completed’ in blue actually relates to.In our business we require all E documents to be signed. When this is added does this mean that the individual that has signed the document has actually signed it?some documents we receive from you system has a copy of the signature that was submitted.just looking for more clarification on this to help us understand it. thanks in advance. Stuart Aegon

How do I find list of documents that were singed in certain period. I am looking to download the list for last 1 week as we spotted some mistake in document and want to rectify affected parties?

Due to a recent staffing change I need to update an email that was sending on behalf of one of our VP Offices. The email being used was a personal email and that person has left our organization and we have no access to their email. I’ve created a new user but don’t see how I can swap it out for the previous email. We’d like to keep all historical envelopes in tact as well.Any help is appreciated.  

The envelope I initially sent on the 21st of January was voided just recently. I wasn't able to keep track and missed the date it was to lapse.Is there a way to un-void it?Only one signatory was able to sign and upload a couple of documents. I need to download those documents with the "VOID" label.Thanks in advance for any suggestions or ideas that can help me here.

Is there a way to extend the time of expiration for an envelope which is expiring soon?

I am creating a CLM application but when i use the document in a workflow it comes up as a contract.  I want to be able to edit fields that had dropdowns before the form was generated during a signature process.  How do i do that?

When I add a note of instruction to a document, do I keep myself as the designated signer, or the recipient? I want the recipient to see the note, but I don’t want it to be on the final document.

As a lawyers' office，the third party，knowing the enveloping ID，can we search the detailed information such as the date sent and Validity of the envelop？I have searched the website，but I just find the access by senders or recipients.

Email notification even after unchecking all the notification under preference

I need assistance building a CSV file for Bulk Send and also for how to set up an envelope to bulk send a handbook.  

Unable to locate, as in, not showing in my account, all docs signed 2020 through 2021. Account is only going back and showing me files that are the last two years immediately, I need ALL FILES now. 

I have an admin account but the option to enable signing order by default is not an option. Has that option gone away or do I not have the right type of admin account?

Saving in the middle of the process 

The “Use” button is grayed out after I created the templates and paid for an annual plan. What do I do to be able to use the template?

I am trying to create an informed consent form that will go to parents/guardians but through educators. The goal of form is to have educators forward the document to their students parents and guardians, have the parents/guardians complete the form, and then a signed copy is sent to me as the primary collector and to the educator to ensure they know which students are participating and which are not. I believe I can do this in a power form but when I test it it does not populate correctly. How do I accomplish this? Thank you.

How do I add my title to my signature?

Good day,is there an option that one can sign once and it populates all the necessary signature spots. i.e when a document is sent with multiple pages to be signed, one can click once and all pages are signed instead of each page to be clicked on?

Prior to DocuSign's acquisition by Google, I frequently received documents that only I needed to sign; no sending or third parties required. At that time, the option I always selected for signees was "Just me - Always free!". Since the change, I can find no way to add just my signature to documents. Has this free option been eliminated? If not, can someone point me in the right direction? If it has been eliminated, any idea on other good free signature software out there? I work for a small business with a limited budget.