I found a similar question here: Setting order to pre-fill fields | Community (docusign.com)
That thread says to look for “field order” on the right hand menu when building a template, but I don’t see that at all. Similarly the instructions seen here: Advanced Properties for Fields (docusign.com) says to look for Field Order in the right hand menu when making a template. I don’t see such an option.
How do I get this turned on?
Hello! This is behind the scenes setting that Support can enable for you when you open a case with the desired account. Unfortunately, it is not enabled by default on new accounts, so you’ll want to submit a new case and ask them to turn on “Allow Tab Order”.
To submit a new Support case, please login at https://support.docusign.com/CSP_DSClogin?ec=302&startURL=%2Fs%2Fcases.
Please let me know if this resolves your issue and have an excellent day!
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Nathaly | Docusign Community Moderator
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