Conversation Starter

Solved

The envelope cannot be verified.

Forum|Forum|2 years ago
July 9, 2024
5 replies
101 views

I have created an envelope and sent it to the signatory, but I cannot see the envelope I have created on Docusign.

eSignature

Best answer by Taka

Because it was being used in the office, the rights were transferred to the office upon sending, so it disappeared from my screen.

Pawan Gangwani

Hero

Hey @Taka

Welcome to the DocuSign Community!

So for the document that you have send for signature, you can see in “agreements” tab and the envelops that you have created are for use and visible in “templates” tab.

LMK if you need further assistance!

Thanks!

Way to Learn | I'd love your feedback | Hit Like | Mark it Best🌈

T

Taka

Author

Conversation Starter

Both the agreement and template tabs are empty.

Pawan Gangwani

Hero

oh that’s strange because if you had created the envelope then it is saved in “Template” Tab.

Can you try applying the filter?

Way to Learn | I'd love your feedback | Hit Like | Mark it Best🌈

A

Alejandro.Ramos

Docusign Employee

Hi @Taka,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested?

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Alejandro R. | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

T

Taka

AuthorAnswer

Conversation Starter

Because it was being used in the office, the rights were transferred to the office upon sending, so it disappeared from my screen.

Sign up

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.