When I send a document to a client for signing, it is pre-populating a ‘text-typed signature’ and not allowing the user to change it to a hand-written signature. When they click on the pre-populated text-typed signature, it does not show a drop-down menu option to ‘change’.
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Pre-populating Signature Issue

Best answer by Pawan Gangwani
Hello
Welcome to the DocuSign Community!
There are multiple reasons in which user can not able to change there signature and instead of asking those I am sharing the link of article.
Link: Why Can't I Change My Signature?
thanks!
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