When I send a document to a client for signing, it is pre-populating a ‘text-typed signature’ and not allowing the user to change it to a hand-written signature. When they click on the pre-populated text-typed signature, it does not show a drop-down menu option to ‘change’.
Pre-populating Signature Issue
Userlevel 4
+8
- Digital Collaborator
- 256 replies
-
29 July 2024
Hello
Welcome to the DocuSign Community!
There are multiple reasons in which user can not able to change there signature and instead of asking those I am sharing the link of article.
Link: Why Can't I Change My Signature?
thanks!
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