Pre-populating Signature Issue

Forum|Forum|2 years ago
July 29, 2024
1 reply
99 views

When I send a document to a client for signing, it is pre-populating a ‘text-typed signature’ and not allowing the user to change it to a hand-written signature. When they click on the pre-populated text-typed signature, it does not show a drop-down menu option to ‘change’.

eSignature

Best answer by Pawan Gangwani

Hello @KSav

Welcome to the DocuSign Community!

There are multiple reasons in which user can not able to change there signature and instead of asking those I am sharing the link of article.

Link: Why Can't I Change My Signature?

thanks!

Pawan Gangwani

Answer

Hero

Hello @KSav

Welcome to the DocuSign Community!

There are multiple reasons in which user can not able to change there signature and instead of asking those I am sharing the link of article.

Link: Why Can't I Change My Signature?

thanks!

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