Hello Everyone need a little help please

Question

I’m new to Docusign and trying to fill out a real estate Purchase & Sale Agreement, I can't figure out how to manipulate the text field to adjust it to fit on the line? I can click outside the box and get it to look like its adjustable, but it won't allow me to adjust to fit the lines. I don't have this issue with the company field any input is greatly appreciated!! Thanks

nathaly.monge · Accepted Answer

Hello @Ken. Williamson24,Thank you for reaching back and for the information.Can you try the below?:Clear cache/cookiesTry a different browser(s)Try an Incognito windowTry a different deviceDoes this happen to other fields?Have this worked before?If it happens to other fields and if it never worked, there could be a setting in the backend called “Enable Tag Scale” that might be disabled, in that case, I recommend you contact customer support.Let us know if you need further assistance with this.Best regards,Nathaly | Docusign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

nathaly.monge · Answer

Hello @Ken. Williamson24,Welcome to the Docusign Community and thank you for posting your concerns!I’m sorry to hear that the fields are not working as expected, I understand you are trying to fill out a real estate document.Can you provide a screenshot of what you are experiencing?Let us know if you need further assistance with this.Best regards,Nathaly | Docusign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

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