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I’m new to Docusign and trying to fill out a real estate Purchase & Sale Agreement, I can't figure out how to manipulate the text field to adjust it to fit on the line? I can click outside the box and get it to look like its adjustable, but it won't allow me to adjust to fit the lines. I don't have this issue with the company field any input is greatly appreciated!! Thanks
Solved
Hello Everyone need a little help please
+2- Newcomer
Best answer by nathaly.monge
Hello
Thank you for reaching back and for the information.
Can you try the below?:
- Clear cache/cookies
- Try a different browser(s)
- Try an Incognito window
- Try a different device
Does this happen to other fields?
Have this worked before?
If it happens to other fields and if it never worked, there could be a setting in the backend called “Enable Tag Scale” that might be disabled, in that case, I recommend you contact customer support.
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
- Community Moderator
Hello
Welcome to the Docusign Community and thank you for posting your concerns!
I’m sorry to hear that the fields are not working as expected, I understand you are trying to fill out a real estate document.
Can you provide a screenshot of what you are experiencing?
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
+2- Newcomer
Here is a screen shot of the contract with the text box that I'm not able to adjust to have the company name fit on the line.
- Community Moderator
- Answer
Hello
Thank you for reaching back and for the information.
Can you try the below?:
- Clear cache/cookies
- Try a different browser(s)
- Try an Incognito window
- Try a different device
Does this happen to other fields?
Have this worked before?
If it happens to other fields and if it never worked, there could be a setting in the backend called “Enable Tag Scale” that might be disabled, in that case, I recommend you contact customer support.
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
- Community Moderator
Hello
If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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