Hello @Ken. Williamson24 ,

Welcome to the Docusign Community and thank you for posting your concerns!

I’m sorry to hear that the fields are not working as expected, I understand you are trying to fill out a real estate document.

Can you provide a screenshot of what you are experiencing? 

Let us know if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
 

Here is a screen shot of the contract with the text box that I'm not able to adjust to have the company name fit on the line. 

Hello @Ken. Williamson24 ,

Thank you for reaching back and for the information.

Can you try the below?:

• Clear cache/cookies
• Try a different browser(s)
• Try an Incognito window
• Try a different device

Does this happen to other fields?

Have this worked before?

If it happens to other fields and if it never worked, there could be a setting in the backend called “Enable Tag Scale” that might be disabled, in that case, I recommend you contact customer support.

Let us know if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Hello @Ken. Williamson24 ,

If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!