Skip to main content
arrow-left Back to Docusign.com

Featured topics

How to Use the Ideas Feature

What you need to know about Docusign Community IdeasThis guide will walk you through the process of sharing your ideas, voting on existing ideas, and...

    Filter by Idea status

    Filter by category

    1121 Ideas

    Back to top of the list
    Conversation Starter
    jay95Conversation Starter

    Purge Email Notification ConsolidationIdea Submitted

    There should be a setting that only sends one email notification with a list of envelopes that are to be purged on a specific date versus receiving a purge email for each envelope that is to be purged. Email inboxes get flooded with purge notifications after an initiated bulk send results in the email server auto-blocking the email address Docusign uses to send automated emails because of the large volume of purge emails it sends.

    1
    7 months ago
    New Voice
    Caro.BalconNew Voice

    Time zone choice when creating the signatory accountIdea Submitted

    There are two options for time zones:Either the administrator sets the signer's time zone to be the same as the one defined in their account Or the administrator checks “Allow users to set their own time zone and date format,” in which case the software sets a default time zone that is not related to the country defined when the account was created. In this case, the signer must change the settings in their account. This is rarely the case because the signer user does not think to change their account settings.Therefore, I suggest the following improvement:either take into account the country defined when the account was created to set the appropriate time zone by defaultor, in addition to the country, ask for the time zone to be selected when the account is created.

    1
    7 months ago
    New Voice
    marissa9New Voice

    Increase the file size for attachments uploaded to webforms from 5MB to 10 or 15MBIdea Submitted

    This file size is too small for most contracts. 

    0
    New Voice
    7 months ago
    Conversation Starter
    Kyle.RussellConversation Starter

    Include the template description when searchingIdea Submitted

    The Template search options do not include the ability to include the Template Description as part of the logic. People put some very useful information in that field and to make it completely invisiode to any search logic seems like a big miss. Seems like a no brainer to add that field as part of the lookup info when searching by Template name.  

    1
    7 months ago
    Newcomer
    Sofia ValentiniNewcomer

    Improve Wet-sign feature (Print & Sign / Upload) Recipient ExperienceIdea Submitted

    While the electronic signing experience is strong, the current Wet-Sign (Print & Sign / Upload) recipient workflow introduces significant usability challenges that negatively impact completion rates, client experience, and operational efficiency.After internal review and engagement with DocuSign Support, we have confirmed these issues are product-level limitations, not configuration-related. We would like to propose enhancements to improve clarity, reduce user error, and better support regulated workflows that require ink signatures.Key Pain PointsMisleading UI cues: Wet-sign envelopes look and behave too similarly to e-sign envelopes. “Sign Here” tags still appear, suggesting digital signing is possible even when it is not. Hidden required actions: Critical steps (Download → Print & Sign → Upload) are not intuitive and are often missed. Inconsistent mental model: Clients regularly receive a mix of e-sign and wet-sign envelopes and struggle to distinguish the required action between them. Insufficient in-product guidance: Email instructions alone are not enough; users need contextual clarity at the moment they interact with the envelope. No enforcement guardrails: Users can attempt to “Finish” the envelope without completing the mandatory upload, leading to confusion and support intervention.Requested EnhancementsWe propose that DocuSign evaluate improvements such as:1. Clear visual differentiationProminent banner or label such as “Wet Signature Required – Print, Sign, and Upload” Suppression of digital signing affordances (e.g., “Sign Here” tabs) when the envelope requires a wet signature2. Unavoidable, in-context guidanceA step‑based flow outlining the exact process Instructional modal or persistent banner displayed upon opening the envelope3. Improved visibility of mandatory actionsClear prompts directing the user to download, print, and upload Reduction of reliance on hidden menu options4. Guardrails to prevent errorsControls that block or warn when a user tries to complete the envelope without uploading the signed document Removal of misleading “1 required field left” messages that imply electronic signing is necessaryDesired OutcomesLower abandonment and confusion for wet-sign envelopes Higher completion rates and fewer support tickets Better alignment with compliance requirements for regulated signatures Strengthened end‑to‑end experience for organizations frequently handling mixed e‑sign and wet‑sign workflowsThese improvements would greatly enhance the usability of DocuSign’s wet-sign capability and support organizations with regulated or jurisdictionally constrained signature workflows.

    0
    Newcomer
    7 months ago
    Troubleshooter
    rodvillaniTroubleshooter

    Add Custom Attribute Columns to the Tasks ViewIdea Submitted

    Hello! I am writing to suggest an enhancement for the Tasks interface.Currently, the "Tasks" tab provides a standard set of columns. While useful, users often need to see specific attributes (such as Expiration Date, even after expired).I’d like to make it possible for Admins or Users to customize the Task Tab columns by selecting specific Attributes.This would reduce the number of clicks needed to identify high-priority contracts, users could sort their pending tasks by custom fields and provide a "dashboard" feel to the task list, making it easier for teams to manage high volumes of documents. I would love to hear if others in the community feel this would be beneficial or if there are any plans for this in the roadmap! Thanks!!!

    0
    Troubleshooter
    7 months ago
    Newcomer
    SirincNewcomer

    Envelope Status Management RecommendationIdea Submitted

    I have a client who uses the payments integrations to receive payments from their customers. This is NOT a requirement to their end users. As a result, some envelopes are completed with payment and other are completed without. On the “Agreements” tab, we need a way to choose columns that show, or, a way to add a sorting type to the left hand column, that would show who has paid already and who has opted to pay later.  I know that you can go into the history of the envelope and check. However, when you are sending out hundreds or thousands of envelopes, this does not scale.

    0
    Newcomer
    7 months ago
    Newcomer
    Licensing controlNewcomer

    Docusign Seal creating issues in acceptance of procurement documentsIdea Submitted

    We are trying to subscribe to an italian procurement portal. We have so many different versions. With this one unfortunately the portal won't accept our signee's signature as Docusign adds their Seal after ours and the portal owner sees this as an addition signature of someone who is not a signee of our company. (no matter how we explain this). It would be handy perhaps to have the option to turn this off, remove the docusign seal when we run into this issue with certain portal. We would not want to remove this seal all together as I take it this is also a security level for anyone else to know the document was not tampered with after signature.  Also we're not the admin of Docusign in this company. It would be a hassle to have to go to the admin per case explaining what needs to happen and why. So perhaps have a way to untick the box for the seal when signing or downloading or something. Thanks.Rebecca N.

    0
    Newcomer
    7 months ago
    Digital Collaborator
    daniel.krcmarDigital Collaborator

    Allow Removing or Setting “No Access” for Users in Step Update SecurityIdea Submitted

    Currently, when using Step Update Security, it is only possible to add security groups or users. However, there is no option to remove an existing user or explicitly set their permission to No Access.In our use case, we want to apply security to a specific folder and ensure that the CLM user does not have access. With the current functionality, the CLM user cannot be removed or restricted through Step Update Security, which limits our ability to properly control folder permissions.Requested enhancement: Allow removal of existing users/groups when using Step Update Security. Allow explicitly setting “No Access” for a specific user (e.g., CLM user group). Enable administrators to fully control folder-level security through the step configuration. Benefit:This enhancement would provide more flexible and complete security management, allowing administrators to ensure that unwanted users (such as CLM system users) can be removed or restricted when configuring folder permissions. Use CaseWhen the workflow creates a new supplier folder and the “Finance” subfolder, the security settings must be automated so that only the “Finance Security” group has access.To meet confidentiality requirements, access for default groups (for example, the “CLM User” group) must be removed so that these users cannot view the folder.Current Platform BehaviorBased on the current platform design, the Update Security step in a CLM workflow is additive only. This means it can grant permissions to additional users or groups, but it cannot remove existing permissions, remove inherited permissions, or set a group's access level to “No Access.”

    0
    Digital Collaborator
    7 months ago
    Digital Collaborator
    daniel.krcmarDigital Collaborator

    Automatic End Date Update and Reminder Creation for Auto-Renewing AgreementsIdea Submitted

    ProblemIf Auto Renewal = Yes, the CLM system still requires manual or workflow-driven updates to: Extend the End Date Create the next renewal reminder Introduce native Auto Renewal logic in CLM:When: Auto Renewal = Yes The system should automatically: Extend the End Date based on the renewal term (e.g., +12 months). Create a new reminder based on the configured notice period. Repeat this process for each renewal cycle unless Auto Renewal is disabled.

    0
    Digital Collaborator
    7 months ago
    New Voice
    Cecilia23New Voice

    Option to see the message that was sent to the signatory in the History sectionDelivered

    It would be great if we could see the message that was sent to the client when we sent the document out for signature. I mean the message that they receive as part of the email with the link to the document. If it was accessible in the History tab, that would be a great enhancement. Thanks

    3
    New Voice
    7 months ago
    New Voice
    CalNew Voice

    Options for page numbers and thumbnail views when signingDelivered

    We have envelopes that contain multiple multi-page documents. When our signers are reviewing them, it would be helpful to be able to navigate by page number within the entire set of documents. For example, if there are 3 15-page documents, being able to go to page number 17 of 45 to get to the second page of the second document. In the thumbnail view, having an option to collapse or expand all documents under their headers would also be very helpful, so that reviewers don’t have to click to close them one by one.

    2
    7 months ago
    New Voice
    chreinkNew Voice

    Option to remove welcome modal, witch appears before entering the agreementDelivered

    A welcome modal displaies the ERSD content and any messages from the sender, before entering the agreement. This window provides no added value for our customers; on the contrary, it leads to numerous queries and unsigned documents.I request an option to disable/remove this window via the administration.

    3
    7 months ago
    New Voice
    BCTNew Voice

    Improve function of Title field for users with multiple job titlesIdea Submitted

    Hello,We’ve been running into an issue with some users who have multiple unrelated job titles. In Manage Profile, users can opt to either set a Job Title or leave it blank. However, if they ever sign a document that includes a Title field, Docusign will automatically save that value to the Manage Profile screen without notifying the user that it has done so. (This is primarily an issue when someone leaves the field blank under Manage Profile, especially if they’ve done so intentionally because they have multiple titles.)That value then shows up in the certificate of every future envelope, unless the user manually changes it every time they “switch hats” to sign for one job title or the other.Example:A user is both “Head of Dept A” and “Employee of Dept B” The user signs a document relating to Dept B. This document has a Title field, so they list “Employee of Dept B” Docusign saves this Title value to their profile without telling the user. Later, the user receives a different document to sign that relates to Dept A. This document does not have a Title field. When the user signs, it will still list them in the certificate as “Employee of Dept B,” because that’s what’s Docusign saved to their profile in step 3. However, they won’t be aware of this unless they look at the certificate.This is causing confusion for customers when they review the certificate, especially when the two job titles are very different.One suggestion would be to give users the choice of whether to save the Title to their profile or not when they’re filling out a Title field.

    1
    7 months ago
    New Voice
    GitanshNew Voice

    Automatically Save Mobile Numbers for Approvers in DocuSign eSignatureIdea Submitted

    Description:When building approval requests in DocuSign eSignature, the system conveniently remembers previously entered email addresses for approvers. However, it does not retain their mobile numbers, even if those were used for SMS authentication in prior envelopes.This results in repetitive manual effort:I must re-enter mobile numbers each time. Or navigate to My Preferences → Contacts, locate the auto-created contact, and manually edit it to add the mobile number.Business Impact:This behavior is inefficient and affects productivity, especially for frequent approvers across multiple workflows. It also increases the risk of errors in high-volume approval processes.Request:Please enhance the contact management feature so that:Mobile numbers used for SMS authentication are automatically saved alongside email addresses. These numbers are pre-filled when the same approver is added to future envelopes.

    2
    7 months ago
    New Voice
    vijaykNew Voice

    Notification to the Organization Administrators for IdP/ SSO Certificate ExpirationDelivered

    Most enterprises/ customers using DocuSign have Single Sign On (SSO) setup through Identity Providers (IdP).  However, there is no notification or alert mechanism from DocuSign on the about to be expired certificates in this context.It would be very relevant and beneficial to the Administrators to have this notification to be acted upon.  Even better, it could also be made into a banner notification when logged into the Administration section.The downside of not attending to such SSO certificate is obviously, lost access to hundreds or even tens of thousands of users depending on the deployed usage in an enterprise, and we can prevent such messages well in advance. There are dozens of posts discussing the SSO certificates, but not sure if anyone is asking for this notification already.https://community.docusign.com/search?q=SSO%20IdP%20certificate%20notification

    2
    7 months ago
    Conversation Starter
    calvinConversation Starter

    Grouping multiple standard fields to create a custom fieldIdea Submitted

    Three standard fields placed on the documentIn my envelopes, I often use the “Sign,” “Full Name,” and “Date Signed” fields multiple times for different recipients. I thought it would be helpful to have a custom field that inserts all three standard fields on the document at once, allowing me to move them around as a single group.Thanks

    1
    7 months ago
    Newcomer
    melwelNewcomer

    Navigator / Addition of 'Agreement Set' to Customized Column options & Ability to Save personalized Customized Column setupDelivered

    Would like to see a column added to the Customized Columns for ‘Agreement Set’ displaying what set(s) each agreement is assigned to. When reviewing the dashboard if assures that you have assigned each agreement to a set(s) for expiration and/or renewal notification, assuring no agreement notification for targeted functional groups is missed. There is currently no option to filter, at least that I’m aware of, that would reflect that an agreement has not been assigned to an ‘Agreement Set.’   Ability to Save Customized Column setup for Agreement Manager - (formerly Navigator) dashboard display. It appears that once you move around the Customized Columns below and put in the order, toggle on for which Fields you want to be seen in your Agreement Manager - (formerly Navigator) dashboard; the setting do not save upon your next login the next day. Creating the need to reset your column settings each time, causing a delay.   

    2
    paige.rossi
    7 months ago
    Newcomer
    SDhomanNewcomer

    Approving a document shows as complete on the summary document not APPROVEIdea Submitted

    Our Spanish team have to put their documents through an internal approval before going out to the attorney for signature.  When they set approval and the internal persona approves it then the attorney signs the summary document shows the approval as complete only so there is no way of the auditors knowing that the document was approved and then signed.   I have asked Docusign support if there is a way of changing the wording on the summary document so when an approve field is put into a document and approved the summary shows that field as APPROVED or REJECTED NOT complete.  

    1
    7 months ago
    Conversation Starter
    nuhangConversation Starter

    Disable the 'Add/Edit Attribute Groups' option and still allow users to edit attributes.Idea Submitted

    Per case # 16126039, “the only way to hide or restrict the Add/Edit Attribute Groups option is to remove the user’s permission to edit the document”. We would like our users to be able to edit attributes but not delete attribute groups. Can we get an enhancement to toggle that in Nav and Actions?

    1
    7 months ago
    New Voice
    harpek1New Voice

    Remote AssistanceIdea Submitted

    While working over the phone we use DocuSign a lot, and it is a very helpful tool, one thing I have noticed is that older folks are wanting to use DocuSign’s features but often get stuck trying to navigate within the documents. They end up frustrated and anxious that their documents were not completed correctly. I think a feature that would be great would be some type of remote feature that allows you to view the documents together and help even from far away. Not everybody has someone to help them navigate new technology or apps. Working in a call center it would really cut down on time whenever assisting with DocuSign if we were able to remotely maneuver the documents and see what they are seeing in real time.

    1
    7 months ago
    Conversation Starter
    calvinConversation Starter

    Enabling Shareable Links to view Envelope Signing StatusExisting Functionality

    When an envelope is sent for signing, there should be an option to create a shareable link that allows anyone to access and check its signing status. I create envelopes in my organization, and many times, people involved in projects approach me repeatedly to ask who the signing is pending with.Thank youCalvin

    4
    Newcomer
    7 months ago
    Newcomer
    Zoe EthNewcomer

    Next in Line BucketIdea Submitted

    Would it be possible to create a “next in line” catergory for users to see what documents are heading to them, but not immediately waiting for their signature? I often send envelops as an admin, with someone else on my team being the final signer. I want the final signer on my team to be able to see what will be in their court soon, without asking me. 

    0
    Newcomer
    7 months ago
    Digital Collaborator
    ServeshDigital Collaborator

    Merge tags live previewParked

    Editing a template with correct merge tags can be a cumbersome process. Currently I only know a way through setting up a docgen config but which states that there is a template error after filling in the form values. It would be great to have a live compiler of a merge tag validator and editor by providing sample values.e.g. user uploads a template, the editor describes if it is valid, and if so, provides the list of merge tag in an editor window with sample value. User can edit the merge tag if it is invalid or switch to final merged view based on test data to see how final document looks like.

    2
    7 months ago
    New Voice
    KrisMcGNew Voice

    Combining all pdfs - no download option for certificate of completionIdea Submitted

    We do not have 'attach certificate of completion to envelope' turned on.  It is not required by our business to be included 100% of the time. However, a user should have it as an option when they want to download the files.  There is no option to ever combine them, with this feature turned off.  We think there needs to be more options when you download files and that is to include the certificate of completion in a combined pdf.  It should be available as a choice. Separate PDFsCombine all PDFs into a single fileCombine all PDFs into a single file (icluding certificate on completion)    

    1
    7 months ago
    Show More

    Filter by category

    • All capabilities
    • All Capabilities

    Leaderboard

    Awarded Badges widget

    Show All Badges
    Code of ConductAccessibility statement

    Docusign Community

    Code of Conduct