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New Voice
November 10, 2025
Idea Submitted

Time zone choice when creating the signatory account

Categories:eSignature
  • November 10, 2025
  • 1 reply
  • 19 views

There are two options for time zones:

  1. Either the administrator sets the signer's time zone to be the same as the one defined in their account
  2. Or the administrator checks “Allow users to set their own time zone and date format,” in which case the software sets a default time zone that is not related to the country defined when the account was created. In this case, the signer must change the settings in their account. This is rarely the case because the signer user does not think to change their account settings.

Therefore, I suggest the following improvement:

either take into account the country defined when the account was created to set the appropriate time zone by default

or, in addition to the country, ask for the time zone to be selected when the account is created.

1 reply

Community Moderator
March 13, 2026

Thanks for submitting this idea,​ ​@Caro.Balcon  We appreciate you taking the time to share it with us.

Our team is actively working through all submitted Ideas, and while there’s no update to share just yet on this one, we’ll follow up if there’s a status change. Thanks for your patience and input.

 

Regards,

Jenny | Docusign Community Moderator