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New Voice
October 27, 2025
Delivered

Notification to the Organization Administrators for IdP/ SSO Certificate Expiration

Categories:AuthenticationAdmin Tools
  • October 27, 2025
  • 2 replies
  • 68 views

Most enterprises/ customers using DocuSign have Single Sign On (SSO) setup through Identity Providers (IdP).  However, there is no notification or alert mechanism from DocuSign on the about to be expired certificates in this context.

It would be very relevant and beneficial to the Administrators to have this notification to be acted upon.  Even better, it could also be made into a banner notification when logged into the Administration section.

The downside of not attending to such SSO certificate is obviously, lost access to hundreds or even tens of thousands of users depending on the deployed usage in an enterprise, and we can prevent such messages well in advance.
 



There are dozens of posts discussing the SSO certificates, but not sure if anyone is asking for this notification already.

https://community.docusign.com/search?q=SSO%20IdP%20certificate%20notification

2 replies

Community Moderator
March 12, 2026

Hello ​@vijayk, we’re thrilled to share that this idea has been delivered! Thank you for your feedback—it played a big role in shaping this feature. For reference:  Docusign SSO Cert Renewal: Action Required

 

Regards,

Jenny | Docusign Community Moderator

Community Moderator
March 12, 2026
Idea SubmittedDelivered