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chreinkNew Voice
New Voice
October 21, 2025
Delivered

Option to remove welcome modal, witch appears before entering the agreement

Categories:eSignature
  • October 21, 2025
  • 3 replies
  • 37 views

A welcome modal displaies the ERSD content and any messages from the sender, before entering the agreement. 

This window provides no added value for our customers; on the contrary, it leads to numerous queries and unsigned documents.
I request an option to disable/remove this window via the administration.

    3 replies

    Michael.Rave
    Docusign Employee
    Michael.RaveDocusign Employee
    Docusign Employee
    October 24, 2025

    ​@chreink 

    This feature already exists, you can disable the ERSD as the administrator for your Docusign account.

    "Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.
    M
    Docusign Employee
    marco.tanglaoDocusign Employee
    Docusign Employee
    March 12, 2026

    ​@chreink,z we’re thrilled to share that this idea has been delivered!

    Thank you for your feedback and it played a big role in shaping this feature.

    You can learn more about how to use it Enable the Electronic Record and Signature Disclosure for Your Account and we’d love to hear what you think!

    Simply select “No, I choose not to use an Electronic Record and Signature Disclosure at this time” under Legal Disclosure.

    Best regards,

    Marco | Docusign Community Moderator

    M
    Docusign Employee
    marco.tanglaoDocusign Employee
    Docusign Employee
    March 12, 2026
    Idea Submitted→Delivered
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