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Idea Submitted

Option to remove welcome modal, witch appears before entering the agreement

Categories:eSignature
  • October 21, 2025
  • 1 reply
  • 13 views
C
New Voice

A welcome modal displaies the ERSD content and any messages from the sender, before entering the agreement. 

This window provides no added value for our customers; on the contrary, it leads to numerous queries and unsigned documents.
I request an option to disable/remove this window via the administration.

1 reply

Michael.Rave
Docusign Employee
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  • Michael.RaveDocusign Employee
  • Docusign Employee
  • 1019 replies
  • October 24, 2025

​@chreink 

This feature already exists, you can disable the ERSD as the administrator for your Docusign account.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.


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