eSignature API

Hi DocuSign Community,I have a requirement where, whenever an envelope is sent through DocuSign, the recipient currently sees "docusign.net" as the sender's email domain (e.g., dse_demo@docusign.net). Instead, I would like the recipient to see the actual email address of the person who sent the envelope (e.g., john.doe@example.com).Here are my questions: Is it possible to achieve this using DocuSign APIs? Specifically: Can we dynamically provide a unique sender email address for every envelope we send through the API? Can this email address replace the docusign.net domain so the recipient sees the actual sender's email in their inbox? If the above requirement is not possible, what are the recommended solutions to achieve better sender identification and transparency? The goal is to provide better transparency

Hi,I’m trying to add a digital signature by forwarding a completed contract—i.e., the employee candidate has already completed their signature. I then add HR representatives as recipients in chronological order, with signature and date placeholders, by forwarding the completed contract using the DocuSign APIs.Everything is working perfectly in the development environment. However, in the DocuSign production account, when I forward the contract (which is in a "completed" status with the candidate's signature) to HR reps for additional signatures, the candidate’s signature disappears.This issue does not occur when I perform the same process manually through the DocuSign interface—only when using the API.Could anyone help me resolve this issue?Thanks,Manikandan T

Background:We provide a onboarding portal as SaaS solution in a B2B environment. The onboarding portal allows our customers to manage the collaboration with their distributor, clients and so on. So basically every of their external partners need to go through the onboarding portal, that we provide. A part of this onboarding portal is the signing of business related documents (e.g. NDA, GDPR, ...). To fit our customers needs, we want to integrate DocuSign as a possible method to sign documents. Our customers have access to a configuration portal where they can customize their onboarding portal and invite new externals to process the onboarding portal.Process:Our customers can connect their DocuSign account to our app. With this connection they can choose which DocuSign account they want to use. In the configuration of the onboarding portal they can add a new DocuSign element and choose a DocuSign template which is connecte

Hi Everyone, Does anyone know how I can check if my subscription allows use of specific API calls? We’re targeting for DocGen API, and I find this list Docusign Developer API | Plans & Pricing pretty vague.My current idea of checking is/are:via Account > Plan and Billing then checking for APIs in the plans and pricing. Or using Postman with existing apps and keys in our production account to check if it’ll pass (havent tried this yet)This is our first time to use APIs with docusign. Our apps and keys are automatically generated via the DocuSign Negotiate package that we have on Salesforce. I’m havi

We have an issue connecting SAP Ariba with docusign, the error specifies that the id from airba doesn´t match the id from docusign during the consent phase. Although both users are equal (matching also the lower and upper cases, no blank spaces also). See attached info with screenshotsThis integration works fine in our sandbox.Any clue?

I’m using a regular DocuSign (production) account, but I don’t have a developer account. I’d like to retrieve all completed envelope emails using the API. How can I achieve this?

As a developer using DocuSign's iFrame embedding for signatures, the system automatically emails signed documents - how can I additionally retrieve signed documents via API immediately after signing completes?

Hi,How can I test signing using Signer-Held certificates in a developer account? I don’t have the “Signature Types” page in my admin settings (https://support.docusign.com/s/document-item?language=en_US&bundleId=pik1583277475390&topicId=yeq1686228229315.html&_LANG=enus)This article (https://developers.docusign.com/docs/esign-rest-api/esign101/concepts/standards-based-signatures/) mentions that “to enable QES Signatures for your developer account, contact 

Hi Team, We have created one document using LWC and added \s1\, \d1\, etc. Anchor tags put using html code but it show normal “\s1\”, signature is not enable. pls help me out. Please find attachment for more information.  

hello guys i hope that all of you are fine i have been suffering from the very serious issues persisting no one email is not working in my network to create the docusign developer account   now i am going to change the ip address permanently by command prompt  please give me a suitable reply that changing ip can solve this issue   or not?

Is it possible to use HS256 symmetric encryption algorithm for generation of JWTs? I can only see the asymmetric encryption RS256 used in the walkthroughs. I am trying to consume https://account-d.docusign.com/oauth/token with a JWT to get an access token, but it would be easier if this was possible with HS256 JWT encryption. 

hello guys how are you all   i think that you will be great at alll guys i have very serious issue guys i need such akind of mail that works for docusign developer account creation i have tried many kinds of of mail but not to avail plz let me know that which mail is used for creating the docusign developer account creation

We have Success Factors Recruiting and have used the standard API to connect to Docusign for e-signing the offer letters, work contracts etcThe SF editor is quite poor and despite my efforts to date I cannot get the ‘ok in SF preview’ to be the same in Docusign. I have tried explicit inline CSS, using tables and using CoPilot to help me with variations of simple HTML that is then rendered correctly in Docusign. The Text is too large on the whole when it gets to Docusign.The issue I think is that the SF end is HTML that Docusign tries to convert to a PDF - we use ‘tokens’ or preset field variables in the SF side to populate fields like name date etc.Would be very appreciative of anyone who has navigated this issue or can help with guidance on further steps to trythanksDarren

Hi, We have a problem with the option to decline to sign, using the python sdk with sms authentication, we still have the decline button even when adding the property in to the DocuSign_SignResource file and add the file in the brand admin.In addition, as soon as we click on the decline button, the signature is rejected without any reason being given.Do you have a solution? 

Hi,I'm developing a service that returns a sign-embedded URL for the front end using the .NET (C#) SDK var docuSignClient = await CreateClientAsync();var envelopesApi = new EnvelopesApi(docuSignClient);var recipientViewRequest = new RecipientViewRequest{ AuthenticationMethod = "none", ClientUserId = recipientId.ToString(), ReturnUrl = returnUrl, UserName = recipientName, Email = recipientEmail, FrameAncestors = new List<string> { "http://localhost:7777", "https://apps-d.docusign.com" }, MessageOrigins = new List<string> { "https://apps-d.docusign.com" }};var viewUrl = await envelopesApi.CreateRecipientViewAsync(_docuSignConfiguration.APIAccountId, envelopeId.ToString(), recipientViewRequest);return viewUrl.Url;However, when I use the returned URL with DocuSig

Hi , I am using DocuSign Connect to connect to an API . API uses OAuth and an additional security using an header . How do I pass an additional header to the api ? Thanks for the help .

Hello everyone, I hope you are all well. I am integrating with Docusign using the PHP SDK in Laravel. Everything was working perfectly until a request came up that I should have 2-factor authentication. I did it via SMS. I was able to send 1 envelope successfully. After that, I am only receiving this error:"error_code" => "RECIPIENT_LIMIT_EXCEEDED""message" => "The recipient limit on the envelope has been exceeded. The cumulative recipient limit has been exceeded."I am only sending 1 recipient.A part of my code:Note: I changed the phone number to an example one but I am passing on the real one. $signers = [new Signer([ 'email' => $client->email, 'name' => $client->full_name, 'recipient_id' => '1', 'client_user_id' => $client->user_id, 'tabs' => new Tabs(['sign_here_tabs' => $signHereTab

I need to add another record type to dropdown box of NetSuite Docusign Setting (Custom Record). Just appears 6 records type (Customer, Estimate, Invoice, Opportunity, Purchase Order and Sales Order)I want to add Expense Report to send via Docusign for approval 

I am getting blank document in email when sending through API

Hi everyone,Just want to ask this question that’s been bugging me.We currently have an existing package for Salesforce DocuSign Apps Launcher - DocuSign Negotiate and a DocuSign Plan (which I’m not sure of) cause it was purchased 4 years ago. When I tested the Docu Gen Api , it was working on our demo sandbox. But am not sure if that’s going to work in our current live production. So, my idea is -- can we use the existing apps and integration key that’s in our product

Hi,Recently I’ve been trying to set up an integration between DocuSign and an external system.I completed the setup in a Developer account, finished the 20 test connections and passed the go-live review (on the 2nd attempt).However, the integration still does not appear in our Production account’s “Apps and Keys” page.The Apps and Keys page of the Developer account shows our integration, stating that the Go-Live review has passed with a link to the Production account. When this link is used, I’m taken to the empty Apps and Keys page of our Production account.I submitted a ticket to DocuSign support about 2 weeks ago, and they have so far not been helpful at all.Any assistance that could be provided here would be much appreciated.Thanks.

I am attempting to populate the values in a custom tab (type: list) by making a call to a REST API we host.  The use case is that we are having residents of a senior living facility who are signing lease disclosures in Docusign, and we want them to indicate the name of the facility (from a list) and their resident ID from the electronic health records system they use at the facility.  Both of those lists are ever-changing, so they need to be dynamically updated as each envelope is created and sent.My question is, is there a way to dynamically populate a custom tab list by calling a REST API?

1. After filling in the corresponding template in docusgin, is there a "save" or other status? Can the third-party system - Hesi obtain it? 2. After filling in the template and pushing it to Hesi for approval (non-sending status), is there a way to prevent the business party from modifying the contract template content in docusgin to avoid inconsistency with the approval content? 3. For fixed templates, because they are pushed to the third-party system - Hesi for approval, the system will automatically send the contract to the customer for signing, so can the send button of these templates be canceled or restricted? Prevent the business party from sending manually.

Problem:The redirect after signing url can only set through Account Settings.Current situation:Currently, when an envelope is created in our app, an email is sent to the user via DocuSign (Remote signing).A link is also generated where the user can access the Envelope through our app (Embedded signing). So we combine remote and embedded signing.This method works, but there is a problem regarding the redirect Uri definition when signing remotely.The redirect Uri is only taken from the account settings. A defined uri in the branding is ignored, as is a redirect uri that is specified directly during the API call. Additional Infos:In the envelope definition the embeddedRecipientStartUrl in the signer object is set to “SIGN_AT_DOCUSIGN” and the clientUserId is defined which is later used for the RecipientView link generation.

Hi, I need a consultant to do an integration with a CV CRM. Who can help me?