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Hello!

I've encountered an issue where the userProfileLastModifiedDate field, retrieved via the DocuSign API's Get Users endpoint, does not appear to update when changes are made to a user's profile through the DocuSign Admin web interface.

Problem Description:

  1. Scenario: I log into our DocuSign account as an administrator.
  2. Action: I navigate to "Users" and select a specific user. I then proceed to make changes to that user's profile settings (e.g., company or job title) and save the changes.
  3. Expected Behavior: Subsequently, when I make an API call to the Get Users endpoint (e.g., /restapi/v2.1/accounts/{accountId}/users) to retrieve the details of the modified user, I expect the userProfileLastModifiedDate field in the API response to reflect the recent changes made through the Admin UI.
  4. Actual Behavior: The userProfileLastModifiedDate value for the modified user remains unchanged, showing an older timestamp, even though the changes made via the Admin UI are correctly applied and visible within the DocuSign web interface and API response.

Is userProfileLastModifiedDate intended to capture only specific changes, or should it reflect all profile modifications? If it's the latter, this appears to be a bug. If it's the former, is there another field or method available through the API that I can use to track all user profile modifications?

Hello MaxF,
 
Thank you for contacting Docusign Customer Support. 

We appreciate the detailed information provided. 
 
"userProfileLastModifiedDate" 
reports when the user made changes to their own profile information.  

Please use these values to detect any changes made by an Administrator:
"modifiedBy": "1af86ba9-818f-......-d2c36e8baa26",
"modifiedDate": "5/22/2025 11:22:04 pm",

We hope this helps.
 
Best regards,
 
Adrian | Docusign Developer Support

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