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Ideas

Want to shape the future of Docusign? Add your ideas for dream features and upvote others you love.

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How to Use the Ideas Feature

What you need to know about Docusign Community IdeasThis guide will walk you through the process of sharing your ideas, voting on existing ideas, and...

Forum|Forum|1 year ago

19560

Update on the status of submitted ideas

Hi everyone! We’ve heard your questions about the status of submitted ideas in the Ideas forum.Internally, the Docusign team is actively reviewing you...

Forum|Forum|10 months ago

4715

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817 Ideas

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elenapNew Voice

I would need DocuSign to fix the bug which causes file names to have an extra period (.) in the file name upon completion at time of downloadDuplicate

Request to Restore Previous Filename BehaviorWe are requesting that DocuSign address the filename normalization changes introduced in the February 10 platform update. This update removes periods and certain special characters from filenames during download, which breaks our automation and validation processes that rely on exact filename preservation.Because our workflows are tied to strict auditability, this change also creates compliance risks for our Part 11–regulated processes, where filename integrity is part of our documented controls.ZIP downloads are not an option in our environment, so the impact is immediate and operational.We are requesting one of the following: Restoration of the previous filename behavior, or A configurable option to disable filename normalization during download. At this time, the only workaround is modifying filenames before sending them to DocuSign, which is not feasible for our validated workflows.

Forum|Forum|15 hours ago

Camille.PinonNewcomer

Preserve Original File Name Formatting (Including Periods) When Downloading Completed EnvelopesIdea Submitted

Currently, when downloading a completed envelope, the system automatically modifies the original file name by altering or removing periods (.) included within the document name. While this behavior may be intended to comply with system file-naming standards, it impacts organizations that intentionally use periods as part of their structured file-naming conventions, particularly for version control (e.g., v1.0, v2.1, etc.). We request an enhancement that preserves the original file name formatting upon download, including periods within the file name (excluding the file extension). Maintaining the exact file name would help ensure consistency across document management systems, prevent version-tracking discrepancies, and reduce the need for manual renaming after download.

Forum|Forum|15 hours ago

ClutterbugTroubleshooter

Get rid of the pop-upsDuplicate

I see others have complained about this. I only need to see the pop-up tutorials once or twice, I’m not a dummy. But they play over and over and over everytime, every day when I log in, sometimes I’m treated to them multiple times a day.REALLY DOCUSIGN ENGINEERS - You ought to try sending out 500 envelopes one by one and deal with the popups.Please give us admins a way to turn them off!! or limit them to no more than 5 showingsThank you!Clutterbug

Forum|Forum|15 hours ago

jennifer.rowe20Newcomer

Having the ability to turn off the pop-up hintsIdea Submitted

Hello - I use Docusign multiple times in a day sometimes and each time I am sending out a document it will pop up with the hints or ideas. It would be very nice to be able to turn this feature off. It becomes quite cumbersome to have to do this repeatedly.

Forum|Forum|15 hours ago

ClutterbugTroubleshooter

Get rid of the pop upsDuplicate

Lets get rid of the pop ups or at least allow the admins to have a way to turn them off. Don’t need to see them many times a day!

Forum|Forum|15 hours ago

Tobey.HigginsActive Voice

All Comments Downloaded with History AutomaticallyParked

We need the ability for all comments to download with the signed documents at the place they were submitted, or at least the “Comment History” to be available to more than just the sender/signer. For instance if one signer is a group, if one person signs and another in the same group needs to review the documents at a later date for quality control, they can not see the comments because they were not an original signer even though they were in the signing group. As a bank, we need to be able to see all comments by all parties, all the time. I found other questions about this in the community, so I know other fields also need this ability.

Forum|Forum|1 day ago

e2ohealthNewcomer

Template level access to Attach documents to a completion emailIdea Submitted

The "Attach documents to completion email" setting is typically managed at the account or user level, not directly on individual templates. This means when enabled, it applies to all envelopes sent from the account or by users with that setting. Can we allow this setting to be available at a template level

Forum|Forum|1 day ago

SCJ-MgrNewcomer

Numeric Field AlignmentIdea Submitted

Number fields should automatically be right-aligned (or at least have that option) - it’s standard practice and helps create tables, columns, etc. Otherwise it’s a real hassle to get a table to look correct.

Forum|Forum|1 day ago

Community UserLegacy User

Text Field AlignmentUnder review

Enable the ability to center or right-align text within fields, instead of the default left alignment. This feature is essential for users integrating digital applications via API.

Forum|Forum|1 day ago

VidyadeviNewcomer

Increase Bulk Actions export limit beyond 120 exports per organization”Idea Submitted

We observed that when we are exporting any activity in bulk action it can store only 120 export .Currently we have SailPoint application incorporated for user management ,so when any user is created with the help of SailPoint application on every user addition one export is getting added .This caused issue when export is reached to 120 export after that is failing to add new entry and user not getting added.

Forum|Forum|2 days ago

Lars SteinkeNew Voice

Mass mailings: more options for personalisationIdea Submitted

Currently, when sending mass mailings, it is only possible to personalise attachments created using a Word template.It is not possible to personalise the subject line and body text of the email being sent.It would be useful if the fields from the CSV import could also be used here. That way, for example, the sender of the document could be identified even in an inbox containing replies.Translated with DeepL.com (free version)

Forum|Forum|2 days ago

ccollisonNewcomer

Return the user interface for sent envelopes so recipients and their message are viewed on the same pageIdea Submitted

Until the past few months, the prior interface allowed users to view the recipients and the transmittal message on the same page after a DocuSign envelope was sent. It was easy to print to pdf and save to our firm’s document management system. The current user interface splits it between Recipients and Details. The text and graphic of the sent documents are so much larger and only appear on the first page. Just yesterday, I sent a DocuSign envelope to three recipients (one signer and two cc’s). When printing the user interface page, only the names and email addresses of the cc’s appeared -- not the signer. Further, the message was on a different page. It’s completely worthless for showing proof to others (who don’t have access to my DocuSign account) that I sent an envelope for signing. I have to do a screenshot to get all of the info to appear. Why was the interface changed to provide less information than before?

Forum|Forum|2 days ago

jeffrey.ltcccNewcomer

Pre-populate auto-entered fields so other signers, regardless of signing sequence, see the values.Idea Submitted

Sometimes an earlier signer needs to enter some data values into a form first, but they get confused when some fields appear blank (such as the name of the client/subject).Since the name is not manually entered by the later signer (e.g. client), can the value pre-populate into the form so that all signers will already see the value that will be ultimately auto-entered in?

Forum|Forum|2 days ago

mjchenkoNewcomer

Limit allowed File Type Uploads for the Signer Attachment TabIdea Submitted

Currently, there is no way to limit the accepted file types for the SignerAttachment Tab. In certain scenarios, it may be useful to restrict the upload to the SignerAttachment Tab to a specific file type. For example, if you want to force the signer to upload an image file, it would be nice to be able to limit accepted file types to jpg, jpeg, png, etc. I’m sure there are other use cases where this would be beneficial as well.

Forum|Forum|3 days ago

dethomasvosNewcomer

Add extra column to Agreements - DraftsIdea Submitted

When using scheduled envelopes, there is currently no easy overview of when certain envelopes will be sent. My proposition is to either add a new column to the Drafts page under Agreements with the planned date.Or to expand the filtering on the Drafts page under Agreements so that we can filter on more properties of the envelopes.

Forum|Forum|4 days ago

SudhaNewcomer

Salesforce–DocuSign App Launcher does not support selecting multiple files during uploadIdea Submitted

Description:When initiating the signature process from Salesforce using the DocuSign App Launcher, the Upload option for adding documents does not allow selection of multiple files at once.In the standard DocuSign UI, users can normally select multiple documents by holding Ctrl while choosing files. However, when accessing DocuSign through the Salesforce interface, this functionality is not working Current behavior:Only one document can be selected/uploaded at a time through the Salesforce–DocuSign interface.Expected behavior:Users should be able to select and upload multiple documents in one action, similar to the regular DocuSign UI.Business impact:This increases manual effort and time, especially when multiple supporting documents need to be added to a single signature request.Requested enhancement:Enable multi-file selection in the upload window when initiating a DocuSign signature process from Salesforce..

Forum|Forum|6 days ago

paulstarrNewcomer

Web form inputIdea Submitted

I needed to get my webform out to key stakeholders to review and provide input. After much prompting I was able to convert into a readable format but automatically converting the .JSON into a reviewable format or providing a way for team members to markup a web form might be valuable

Forum|Forum|6 days ago

jhuangNewcomer

Flagging of missing information when using templatesIdea Submitted

When creating a template and adding “prefill” text boxes to ensure the correct information is provided before the envelope works great but when a field is missing, DocuSign just notes information is missing versus bringing you to the field that is missing. The user experience would be greatly improved if this could be coded in.

Forum|Forum|7 days ago

daniel.krcmarTroubleshooter

AutoPlace by Page RangeIdea Submitted

Problem:I’m working with large third-party agreements (often 30–70+ pages) and frequently need to place initials on every page within a specific range (for example, pages 2–35 or 1–68).Currently, AutoPlace (Anchor Tagging) in DocuSign is text-based and works well when there’s a consistent anchor string. However, in many third-party documents:There are no consistent anchor tags across all pages Or adding anchor text isn’t feasibleThe challenge:There’s no native way to automatically place fields (like initials) based on a page range. This means we have to:Manually place fields page by page, or Pre-edit documents to insert anchor tags (not always practical)Feature idea:It would be extremely useful to have an option like:“Apply field to page range” (e.g., pages 2–35) Or “Apply field to all pages except first/last” Or rules like “place initials bottom-right on every page in range”Use cases:Third-party contracts Compliance-heavy documents requiring page-by-page acknowledgment High-volume workflows where manual tagging isn’t scalableQuestion:Is anything like “AutoPlace by page range” on the roadmap?Or are there recommended best practices/workarounds others are using at scale?

Forum|Forum|7 days ago

erikolin87Newcomer

Request to Completed AgreeementsIdea Submitted

Please connect the request to a completed agreement. The idea is that you can audit the approval trail.

Forum|Forum|7 days ago

John.FairbankNewcomer

Delegation LimitationsIdea Submitted

I don’t see any reason why delegations only apply to those assigned the “Needs to Sign” action. It should apply to those assigned the “Allowed to Edit” and other actions as well. Currently we have many envelopes stuck in the queue of an employee currently on vacation, and the only remedy is for the originator to retract and modify the approval path or for all templates to be updated every time that person goes on vacation, both of which are very inefficient.

Forum|Forum|7 days ago

ljelliottNewcomer

Initiators don't receive declination emailsIdea Submitted

There isn’t currently a way to have initiator of a public web form receive decline notifications. The notification will always go to the sender (the account holder who authorized the web form). This is a current limitation of public web forms. Our only workaround is for the template creator to have to forward all declination emails to the sender which defeats the purpose of automation for this. The only alternative we were advised is to change to use as a sender-initiated webform. which would require us to email the form directly to the recipient’s email, and they will receive all relevant notifications. Currently, our organization is processing dozens of forms via this Webform link and it’s not possible to send the form to each person to complete. This is a major limitation of the public webform.

Forum|Forum|7 days ago

MaalibNewcomer

List of user who connected without SSOIdea Submitted

Hello,We would like to have a visibility of users that were connecting to your acccount without going through the SSO (connecting via their password). We would like to enforce SSO connection for all users.Kind Regards,Aliou BAH

Forum|Forum|8 days ago

PrasanDeAlwisNew Voice

Request to Increase Comment Character Limit in “Assign to Someone Else” OptionIdea Submitted

Hi Team,When accessing the eSignature signing process, users have the option to select “Assign to Someone Else” instead of signing.This allows users to enter the following information:New signer’s nameNew signer’s email addressComment (up to 250 characters)We have observed that the 250-character limit for the comment field restricts the amount of information that can be provided when reassigning the document. Our business requests to increase the character limit for comments. Could you please increase this character limit in future enhancement?

Forum|Forum|8 days ago

PrasanDeAlwisNew Voice

Restrict Access to Edit Recipients Page Before Sending Envelope AgreementsIdea Submitted

Hi Team,Is there a way to prevent users from accessing the Edit Recipients page before sending an agreement? I have attached several screenshots highlighting the sections I am referring to.Currently, business users are able to access the Edit Recipients page and modify the signing type or change the signing order. In some cases, users enter incorrect signing order numbers or forget to update them properly, which impacts our agreement status mapping.We specifically need to restrict users from accessing the Edit Recipients section on the final page when sending agreements for signature.is it possible to control this behavior through permission sets as an enhancement? This will help us lot control Docusign process properly.

Forum|Forum|8 days ago