Skip to main content
arrow-left Back to Docusign.com

Featured topics

How to Use the Ideas Feature

What you need to know about Docusign Community IdeasThis guide will walk you through the process of sharing your ideas, voting on existing ideas, and...

Update on the status of submitted ideas

Hi everyone! We’ve heard your questions about the status of submitted ideas in the Ideas forum.Internally, the Docusign team is actively reviewing you...

    Filter by Idea status

    Filter by category

    1017 Ideas

    W
    Newcomer
    WillWNewcomer

    Remove system restrictions to increase number of individual rows within reportingIdea Submitted

    There is currently a system restriction that when reporting out of Agreement Manager - (formerly Navigator), the maximum number of rows generated is 25,000. We have over 30,000 documents now within Agreement Manager - (formerly Navigator), so we are unable to export a full list of documentation. It would be great if this restriction could be increased or removed to allow a full data export.

    0
    W
    Newcomer
    Forum|Forum|5 months ago
    A
    Newcomer
    Arina SledinaNewcomer

    DocuSign Company Field Auto FillingIdea Submitted

     Dear DocuSign team,Our company consists of several legal entities (e.g., Allseas Brasil, etc.). When a signer completes a document, they may need to enter different company names depending on the contract. We have identified the following problematic behaviour:1. When a signer manually fills in the signing company field during signing (e.g., “Allseas Brasil”), this value is automatically written back to the user’s DocuSign profile in the Company field.2. During the next signing session, the signing company field in new documents is automatically pre‑filled with the value saved in the user's profile. If the signer does not notice this auto‑populated value, the document may be signed with the incorrect company name, which creates legal and compliance risks. Although the signing company field can be manually corrected by the user, not all signers pay attention to the pre‑filled value.We got an official comments from the DocuSign Support:Auto-population: The Company field will auto-fill from the recipient's profile if available; otherwise, it is left blank for manual entry. Auto-update: There is no setting to prevent the user's profile from being updated with new Company information entered during signing. Workarounds: No official workaround or setting is documented to disable either behavior. We would like to request if it is possible the following to be added as standard functionality: the ability to disable the auto‑population of the Signing Company field during signing sessions (i.e., prevent it from being prefilled from the user’s profile) and to prevent the Company field in the user’s profile from being automatically updated based on what the signer enters in a document.Kind regards,Arina SledinaBusiness Application ConsultantAllseas

    0
    A
    Newcomer
    Forum|Forum|5 months ago
    M
    Newcomer
    MaisonNewcomer

    Regarding the message after the recipient has completed the actionIdea Submitted

    After the envelope recipient completes their action, the message “Agreement Signed” appears with an emerald-coloured highlight. This also occurs when the recipient receives the envelope with the role marked as “Needs to View”. This causes confusion for the recipient.I believe the appropriate wording should be displayed according to the recipient's role.

    0
    M
    Newcomer
    Forum|Forum|5 months ago
    D
    Digital Collaborator
    daniel.krcmarDigital Collaborator

    Docusign Web Forms improvementsIdea Submitted

    Docusign Web Forms currently support a basic, single-column layout for form fields. While this works for simple forms, it limits design flexibility and results in unnecessarily long forms — especially on desktop or tablet devices.Layout/UI improvement requests:Multi-column layouts: Allow 2-column or 3-column grids for placing fields side-by-side (e.g., first name / last name, city / postal code). Drag-and-drop visual layout builder: WYSIWYG editor for arranging fields visually on a grid instead of strictly top-to-bottom. Snap-to-grid functionality and column resizing. Custom styling & spacing controls: Padding/margin options between fields. Divider lines or subtle background colors for sections. Optional custom CSS or style presets (aligned with company branding). Better and flexible upload attachments buttons (as it is in eSignature templates)Flexible field grouping and sectioning:Create sections or panels with titles, borders, or collapsible headers for better organization.Option to display groups horizontally (e.g., “Address details” as a 2-column block). Dynamic progress bar / step indicator: Show which section or page a signer is on within a multi-step form.Customizable branding themes: More control over colors, fonts, and headers beyond the current limited template.And much more...

    1
    Raileen.Del
    Forum|Forum|5 months ago
    C
    Active Voice
    ClareBActive Voice

    Ability to change 48 hour/5 click link expirationIdea Submitted

    Hello!We would like the ability to customize how long it takes for email links to expire. We bulk send many low-security documents that signers often take more than 48 hours to get to and then have to spend hours resending links. Please make this a customizable setting for administrations.I know that the links won’t expire if we require authentication, but since three out of four of the authentication methods cost extra that’s not a viable solution, and our specific recipients wound be more confused and delayed by the access code method. Thank you very much!

    2
    M
    Forum|Forum|5 months ago
    Scott.Nieman
    Troubleshooter
    Scott.NiemanTroubleshooter

    Roll up recipient status to the envelope summary levelExisting Functionality

    The DocuSign User Interface in the Agreements view is able to show whether an email has a Delivery Failure.  This is under the Sent status / category.  However, since there is a delivery failure that recipient has not received the envelope, therefore the envelope is really NOT sent in the business sense.  Today, the business thinks that everything OK when it is clearly NOT OK.   And we do NOT want to rely on a report. The DocuSign Connect callback JSON shows the happy envelopeSummary.status ="envelopeSummary": {"status": "sent",This does not follow the traditional ‘lookout below’ pattern, where at the highest level the payload indicates there is a problem with the envelope, and if you want more details, you must dig deeper into the payload.  And yes!  There is detail below.  In the JSON Connect payload it states there is a problem inside one of the recipients.signers object: "status": "autoresponded", "autoRespondedReason": "smtp; 550 5.4.1 Recipient address rejected: Access denied.\n [LN2PEPF000100CD.GBRP265.PROD.OUTLOOK.COM 2025-02-05T11:17:05.398Z\n 08DD3E4205AB062F]",The DocuSign platform knows how to catch this issue and has mapped this as Delivery Failure in the UI layer.  Therefore, the envelopeSummary.status IDEALLY would be mapped to ‘Delivery Failure’ or a more general ‘Error’ status, and our code would catch this, and then navigate to the next level down to the recipients.signers[*].status to test each recipient’s status.  Plus, we have to test every type of recipient.  Ouch.We general do NOT like to look at the lowest level first as that is not performant.  I am sure the DocuSign UI would like this too. 

    3
    Raileen.Del
    Forum|Forum|5 months ago
    Hengfeng Ge
    Hero
    Hengfeng GeHero

    the customer want to add pause node in the signing flowExisting Functionality

    the customer want to add pause node in the signing flow. like routingOrder is 1,2, 3. and they can add  a pause between 1 and 2 or 2 and 3.the need some one approve then use the API to restart the flow again. thanks.  FreeLink/甫连信息🌍 DocuSign Partner | Partner Profile🏆 2024 APAC Reseller Growth Partner of the Year🔧 The first in APAC to pass the DocuSign eSignature Technical Consultant certification.🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries.Feel free to reach out for collaboration opportunities.

    2
    Raileen.Del
    Forum|Forum|5 months ago
    K
    New Voice
    KManwellNew Voice

    Text field boxes are covering up information on the documents uploaded.Existing Functionality

    When creating an envelope to send, I put my text boxes in place and resize as necessary, making sure to not cover any information on the document I uploaded.  When my recipients view the document, the boxes are bigger and information on the document I uploaded is covered up by the text boxes resulting in my recipients not being able see the important information. “Preview” is an option, but there are days we send 40 envelopes and that would be a lot of extra clicks turning into extra time by the end of the day. My suggestion is that if I make a text box a certain size when sending an envelope, that DocuSign keep it that same size when my recipient gets the document.Snip showing the size of the text boxes when I created the envelope.Snip showing the size of the text boxes when my recipient views the document.  These snips are from the same envelope. 

    2
    M
    Forum|Forum|5 months ago
    T
    New Voice
    tullio.albertoNew Voice

    I have some suggestions for the delete featureIdea Submitted

    Hello Docusign Product Team,I would like to extend the time for deleted envelopes and make them trackable since some envelopes are very important to me, and I am not able to see what happened.If possible, allow the admin to determine who can delete the envelopes or not, since some envelopes are important and must never be deleted.These enhancements are vital for me, and I truly believe that Docusign will make some changes since the delete option is very limited.I appreciate your attention.

    2
    M
    Forum|Forum|5 months ago
    Jake Fascia
    Active Voice
    Jake FasciaActive Voice

    Global Setting to prevent envelope email notifications being forwarded to another recipient who can sign on their behalfIdea Submitted

    Add a new configuration to the ‘Signing Settings’ page to address the security flaw of being able to forward envelope email notifications to someone else.  Forwarding the email allows this person to sign on behalf of the intended signer. Existing setting: “Prevent users from forwarding completed envelopes”New setting: “Prevent users from forwarding envelopes’ If this forwarding allowance is a requirement of being able to delegate another signer, perhaps they should be tied together:Existing setting: “Allow recipients to change signing responsibility” New setting: “Allow recipients to change signing responsibility and forward envelopes”   - leaving this blank would produce an error if the user tried to open a forwarded envelope.   The solutions I’ve read for this to ‘simply add ID verification’ is not a viable solution because this cannot be enforced at the global account level.  There’s too much responsibility on the sender and we’re not ready to retrain the entire organization to always add Access Codes.     

    0
    Jake Fascia
    Active Voice
    Forum|Forum|5 months ago
    mshealy
    Established Contributor
    mshealyEstablished Contributor

    ability to download/upload PowerForm for deployment to PRODIdea Submitted

    I was told in a case that there is no ability to download/upload PowerForms from demo to prod.  You have to download the template from demo, upload it in prod, then recreate the PowerForm in PROD.This needs to have the ability to download the powerform.  Anytime you have to manually build in prod you can have mistakes.  We need the capability to download/upload PowerForms.

    1
    M
    Forum|Forum|5 months ago
    V
    Active Voice
    ValDSActive Voice

    Allow more than 10 days to complete a webform when the finish later option is selectedIdea Submitted

    We would like to allow more than 10 days for people to finish entering information into a web form. Without the ability to extend that, it may negate web forms as an option for a particular use case.

    1
    M
    Forum|Forum|5 months ago
    D
    Newcomer
    DMS service ASGNewcomer

    To make adding Signature field required before finishing signing taskDelivered

    Hello,We are using Docusign integration with our Document Management System. We noticed that signer can add any metadata field instead of Signature field and then Finish button thus allowing to complete signing task.We had conversation with Docusign support via this ticket CaseDetail but support didn’t offer something useful.

    2
    M
    Forum|Forum|5 months ago
    M
    Newcomer
    msmithNewcomer

    Add help documentation to specify a Box location in an Agreement Rule actionExisting Functionality

    When adding an agreement action of archive to a rule, there isn’t an example for Box in the documentation. This is for the Customize folder path. There is an example for Google Drive. Request that this be added to the documentation.

    2
    M
    Forum|Forum|5 months ago
    N
    New Voice
    NGP WebsmartNew Voice

    Checkbox & Radio fields display "X" in the final completed /signed PDF, It should be displaying tick mark.Duplicate

    Checkbox and RadioGroup fields show "X" instead of checkmark or filled circle in final signed PDF

    1
    M
    Forum|Forum|5 months ago
    N
    New Voice
    NGP WebsmartNew Voice

    Checkbox & Radio Buttons Show “X” Instead of Tick in Completed PDFDuplicate

    When recipients select Checkbox or Radio Button fields, the completed/signed PDF displays an “X” as the selection indicator.In many business and compliance scenarios, a tick mark (✓) is the expected standard and looks more professional. An “X” can sometimes cause confusion or appear as a rejection.Request:Please add an option at the account or envelope level to choose the selection style (✓ or X) for completed PDFs.This would improve clarity and better align with common form standards.

    1
    M
    Forum|Forum|5 months ago
    G
    Conversation Starter
    gchana100Conversation Starter

    Auto-Placement of Signature Field When None Are DefinedParked

    When we send a document for e-signature that does not include predefined signer fields, DocuSign currently prompts the signer to manually drag and drop their signature.We would like to suggest that DocuSign provide a configuration to automatically place a signature field—ideally at the end of the document—when no fields have been set in advance. This would help streamline the signing process and reduce confusion for recipients.Thank you 

    2
    M
    Forum|Forum|5 months ago
    mshealy
    Established Contributor
    mshealyEstablished Contributor

    esig-template fieldIdea Submitted

    I have a field that needs to have a % at the end. On a template, I can make a field number that has a $ at the beginning, but not one that has a % at the end. I saw some documentation using doc gen to make that happen, but we don't have doc gen.  Would you please incorporate the functionality that doc gen has into template fields for this.Thank you

    1
    M
    Forum|Forum|5 months ago
    Hengfeng Ge
    Hero
    Hengfeng GeHero

    Email Deliverability in Envelope History + Webhooks for SMTP AcceptanceIdea Submitted

    Product AreaseSignature / API / ConnectProblemHigh-volume senders (e.g., >1,000 envelopes/day) frequently face “recipient didn’t receive email.” Today we must open Support cases to confirm whether the recipient’s mail server returned SMTP 250 (accepted). This creates a compliance loop (customer consent), long MTTR, and heavy manual workload (~1% delivery exceptions already strain teams). Delays impact our customers’ business and increase complaint risk.Proposal Envelope History: Email Delivery pane Show per-recipient metadata only: accepted (Y/N), smtpCode (e.g., 250), masked smtpMessage snippet, acceptedAt timestamp masked mxHost, tls (Y/N), retryCount, bounceCategory (soft/hard/other) Controls: admin-toggle, configurable retention (30–90 days), CSV export. Default OFF to respect privacy by default. This gives frontline users immediate, self-serve evidence for “accepted by recipient server vs. blocked/quarantined later.” Connect: Deliverability events Add webhooks to enable automation: EmailDeliveryAccepted (fire when recipient MX returns 250) EmailDeliveryFailed (fire when explicit rejection or retries exhaust) Payload includes minimal, masked metadata (e.g., smtpCode, timestamp, hashed MX) so customers can trigger automatic fallbacks (e.g., SMS notification, re-send from alternate channel, or internal admin review) without opening Support cases. Security & Compliance Metadata-only (no email content or PII beyond standard recipient identifiers). Feature is opt-in (admin-controlled) and fully audited (access and events). Data minimization: masked MX/message details; configurable, short retention. Behavior is backward-compatible: when disabled, nothing new is exposed. Acceptance Criteria (examples) When the recipient server returns 250, Envelope History shows accepted=true with timestamp; if enabled, an EmailDeliveryAccepted event is emitted. When delivery is rejected or retries exhaust, UI shows non-250 details (masked) and an EmailDeliveryFailed event is emitted. CSV export reflects exactly the on-screen metadata fields. With the feature disabled, neither UI elements nor events appear. Impact / PriorityP1. Dramatically reduces Support cases and MTTR, removes compliance friction, enables at-scale automation for exception handling, and protects customer NPS as send volumes grow. This solution focuses on what operators need most: clear, self-serve deliverability evidence inside the envelope and machine-readable webhooks to close the loop automatically. FreeLink/甫连信息🌍 DocuSign Partner | Partner Profile🌟The only DocuSign Partner globally with two Certified eSignature Technical Consultants🏆 DocuSign 2025 APAC Growth  Engine Partner of the Year💡 Ranked #1 in the OG All Star category in DocuSign Community Wrapped 2024📊 DocuSign Community Leaderboard Top 5 contributor🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries🔗 Connect with me on LinkedIn: https://www.linkedin.com/in/gehengfeng📬 For business inquiries, feel free to connect via :WeChat/微信: +86 1381880287WhatsApp: +65 97796938

    1
    M
    Forum|Forum|5 months ago
    F
    Newcomer
    florencebettonNewcomer

    make this prefix “Completed with DocuSign” optional or configurableIdea Submitted

    I would like to submit a suggestion for improvement regarding envelope notifications.Currently, the prefix “Completed with DocuSign” is automatically added at the beginning of the email subject line.Would it be possible to make this prefix optional or configurable?This would help improve the overall user experience.Thank you in advance for considering this suggestion.

    0
    F
    Newcomer
    Forum|Forum|5 months ago
    B
    Newcomer
    bwaranoskiNewcomer

    Private Comments in Workflow Builder (formerly Maestro)Idea Submitted

    Our Workflow Builder (formerly Maestro) workflows come back to us after the customer signed and go through several backroom departments. We would like the ability to add comments to the document that are not seen by the customer that signed and do not show up on the Certificate Summary.

    0
    B
    Newcomer
    Forum|Forum|5 months ago
    C
    New Voice
    CarmenHuberNew Voice

    Execution of further steps in the e-Workflow Builder (formerly Maestro) workflow after e-signature dispatch.Idea Submitted

    In an eWorkflow Builder (formerly Maestro) workflow, after sending an e-signature template for signature, no further steps can be performed until the sent envelope is closed. Is there a way to change this? Specifically, to execute the further steps upon sending the envelope instead of only after it's closed?

    0
    C
    New Voice
    Forum|Forum|5 months ago
    S
    Conversation Starter
    SSTConversation Starter

    Workflow Builder (formerly Maestro) Workflow Needs More Features to attract more customersIdea Submitted

    Hi Team,I am feeling DocuSign Workflow Builder (formerly Maestro) is not helping much customers when it comes to real life use cases, recently I have posted my post on community, however I am looking for feature mentioned below:Ability to allow to add more than one templates, as of now it allows only one template, for e,g. I want to dynamically combine multiple templates on the basis of various choices for e.g. if Investor age > 65, add Senior Attestation Template with main template and send for signature If Investor selects multiple sponsors, then it should add only those templates Radio and Checkbox buttons must have ability to map with dropdown options from webforms. I have a template which as radio buttons and checkboxes and I want to collect data from webforms where I want to show drop downs for same options rather using radio buttons, once I have data in webform, I want to map dropdown selected option ( text ) with template’s radio or checkboxes values so it should pre populate selection , this is lacking at the moment Send Email and Send Invite with Dynamic Field Population, if I want to send email and in the subject and body want to populate data from webforms variables, I am unable to use them, hence I am having limited ability to just use static text but cannot build body and subject dynamically

    1
    C
    New Voice
    Forum|Forum|5 months ago
    F
    Newcomer
    Fred74Newcomer

    Make compatible "Lookup fields" in SPO database and copy of metadata from a non signed to a signed documentIdea Submitted

    Lookup fields are not supported as part of the SPFx app infrastructure.Currently only text fields are supported for metadata writeback.Consequently when we use SPO and the docusign connector, it is not possible to have automatic copy of metadata between the initial document and the final signed document. That is shame. 

    0
    F
    Newcomer
    Forum|Forum|5 months ago
    H
    New Voice
    h.cocoNew Voice

    Customize legal disclosure for different brandsIdea Submitted

    It would be great if the legal disclosure language could be adjusted and configured for different brands, instead of on an account-wide basis. I know you can adjust the disclosure to include the brand company name, but it would be helpful to be able to configure different disclosure language and points of contact for each brand, as well!

    0
    H
    New Voice
    Forum|Forum|5 months ago

    Filter by category

    • All capabilities
    • All Capabilities

    Leaderboard

    Awarded Badges widget

    • 1st Question Posted
      goodrich4bkhas earned the badge 1st Question Posted
    • 1st Question Posted
      ame2026has earned the badge 1st Question Posted
    • 1st Question Posted
      MeganB88has earned the badge 1st Question Posted
    • 1st Reply Posted
      KatSaghas earned the badge 1st Reply Posted
    • 1st Question Posted
      Muhammad Alihas earned the badge 1st Question Posted
    Show All Badges
    Code of ConductAccessibility statement

    Docusign Community

    Code of Conduct