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Active Voice
September 23, 2025
Idea Submitted

Ability to change 48 hour/5 click link expiration

Categories:eSignature
  • September 23, 2025
  • 2 replies
  • 186 views

Hello!

We would like the ability to customize how long it takes for email links to expire. We bulk send many low-security documents that signers often take more than 48 hours to get to and then have to spend hours resending links. Please make this a customizable setting for administrations.

I know that the links won’t expire if we require authentication, but since three out of four of the authentication methods cost extra that’s not a viable solution, and our specific recipients wound be more confused and delayed by the access code method. 

Thank you very much!

2 replies

Community Moderator
November 26, 2025
The following idea has been merged into this idea:

All the votes have been transferred into this idea.
Community Moderator
February 28, 2026

Thanks for submitting this idea, ​@ClareB. We appreciate you taking the time to share it with us.

Our team is actively working through all submitted Ideas, and while there’s no update to share just yet on this one, we’ll follow up if there’s a status change. Thanks for your patience and input.