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eSignature API

Find answers to your Docusign eSignature API questions.

  • 635 Topics
  • 1,307 Replies
635 Topics
D
Newcomer
David BlouinNewcomer
asked in eSignature API
Étiquette de donnée

Bonjour,J’ai sur un de nos comptes la possibilité de voir l’étiquette de données. Sur notre autre compte, elle n’apparaît pas. Cela est étrange car j’ai le même abonnement.Afin de programmer mes automatisations sur Zapier (outil d’automatisation), j’ai besoin de l’information qui est inscrite sur l’étiquette de données. Savez-vous comment faire pour la faire apparaître ?Voir image : Sur l’image, vous verrez le champ d’étiquette de données que j’ai besoin de faire apparaître sur mon autre compte._________________________________ Hello,On one of our accounts, I have the ability to see the data label. On our other account, it does not appear. This is strange because I have the same subscription.In order to program my automations on Zapier (automation tool), I need the information that is written on the data label. Do you know how to make it appear?See image: In the image, you will see the data label field that I need to make appear on my other account. 

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Newcomer
A
Newcomer
arthur.santosNewcomer
asked in eSignature API
Ancoragem assinaturas

Estou tentando implementar a parte de ancoragem das assinaturas no documento, porem, ao subir o envelope ele ignora as posições enviadas. Podem me auxiliar. Payload:{    "documentos": [        {            "documentBase64": "BASE64",            "documentId": "188777",            "fileExtension": "doc",            "name": "PRESTAÇÃO DE SERVIÇOS.doc"        }    ],    "emailSubject": "Assinatura de Documentos",    "destinatários": {        "signatários": [            {                "e-mail": "arthur.santos@elaw.com.br",                "nome": "Artur Santos",                "recipientId": "58883",                "routingOrdem": "1",                "guias": {                    "initialHereTabs": [                        {                            "anchorString": "/ih1/",                            "anchorYOffset": "601",                            "anchorUnits": "pixels",                            "anchorXOffset": "416"                        }                    ],                 

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Leandro.Reis
Docusign Employee
K
New Voice
Kat0120
asked in eSignature API
REST API - EnvelopeViews : createCorrect error "access denied"

(Post) URL:{{baseUrl}}/v2.1/accounts/c****8/envelopes/f****d/views/correct Body:{    "beginOnTagger": "true",    "returnUrl": "https://www.google.com"} Reference:createCorrectView | REST API | Docusign Issue:If we say“beginOnTagger:true” then we get“Login Unsuccessful Access denied . Transaction Id: a*****d RETRY LOGIN” What are we missing here?

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B
Docusign Employee
S
Newcomer
soguazuNewcomer
asked in eSignature API
Retrieving the Schwabs template id via API

I am a developer building an app for financial advisors to manage their clients electronically. To obtain signatures from the clients, I am using DocuSign. Some of the advisors are integrated with Schwab and want to use the Schwab template to create envelopes.My problem is that the Schwab template is not shareable via the GUI, and I was hoping to be able to retrieve this template, specifically 'Schwab Non-Template Envelope To Process,' to use it for creating envelopes. However, this template is not shareable, and I am not able to retrieve it when filtering by template name via the API. On the other hand, when I try this with templates I created myself, everything works fine.What is the best way to get the Schwab template ID so I can use it to create an envelope?

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S
Newcomer
V
Newcomer
Victor15956Newcomer
asked in eSignature API
How the way to use composite template for updating documents on server template

when I updated 3 documents on server template but  public static EnvelopeDefinition MakeEnvelope2(List<string> documents,        string templateId, DsRecipients host, List<string> docIds){    var document64s = Base64Document(documents);    InPersonSigner inPersonSigner = new InPersonSigner    {        HostEmail = host.Host.HostEmail,        HostName = host.Host.HostName,        SignerName = host.Host.SignName,        RecipientId = "1",        RoutingOrder = "1",    };    Signer needToSign = new Signer    {        Email = host.Signerv.ClientEmail,        Name = host.Signerv.ClientName,        RecipientId = "2",        RoutingOrder = "2"    };    Recipients recipientsServerTemplate1 = new Recipients    {        InPersonSigners = new List<InPersonSigner> { inPersonSigner },        Signers = new List<Signer> { needToSign },    };    List<CompositeTemplate> compositeTemplates = new List<CompositeTemplate>();    for (int i = 0; i < document64s.Count; i+

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Ivan.Dinkov
Docusign Employee
S
New Voice
srleeNew Voice
asked in eSignature API
Reporting Processes Employed by Customers

What are DocuSign customers using to report on DocuSign envelope data, and what is the process involved?   Someone out there has to be needing DocuSign data for dashboards and statistics (not found in the delivered reports).Downloading Form data is not an option because there are too many envelopes being processed by a user/area.  Agreement Actions seems to have some flaws when it comes to adding or deleting fields from a previously-created spreadsheet.  Retrieve is an option but the user is then left to their own devices on formatting, saving, sharing, etc. and leaves little room for standardization or automation.We are looking into DataFeed API, but that seems to bring the same effort as other solutions we have discussed (such as building a database or storing in a data warehouse, connecting to PowerBI, etc.)  We have also looked into PowerAutomate (PA), but it seems that whenever changes are made in DocuSign, the same changes have to be reflected in PA as well as other products such

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S
New Voice
M
Newcomer
madhu77Newcomer
asked in eSignature API
Open the authorization URL to authorize

I’m trying to write google appscirpt to get docusign signature using OAuth2 service for Authorization Code Grant flow, i have manually run the URL, but from the code i get the following error “Open the authorization URL to authorize”

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Docusign Employee
C
Newcomer
cjmNewcomer
asked in eSignature API
Passing variable values to envelope custom fields

Hi all,sorry if I missed this. My goal is to have each customer have a custom embedded document with ID verification and signing feature. To achieve that, I intend to :1/ Create an Envelope template with custom fields.2/ Write the API call to pass information to custom fields and necessary options to make ID verification and other required features. Still need to figure it out.3/ Create the iframe to embed all this.Did I break this down correctly?regarding 1/ I realized I needed to upgrade my standard plan to business pro plan to create custom fields.regarding 2/ I have not found the documentation to map out my variable values to the custom fields variables and test it. Would anyone point me out to the correct direction?

3061
T
Docusign Employee
S
Newcomer
SriniKNewcomer
asked in eSignature API
Rich text enabled form field is getting filled with xml value

I am sending a a document with form fields for signing. Some form fields are getting filled with xml values. I am assuming that these form fields have rich text formatting enabled. How do I make sure that the form fields dont get filled with xml as shown below 

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B
Docusign Employee
K
New Voice
karanvir93New Voice
asked in eSignature API
Docusign API - how to hide the radio button's group name and value

When I hover over the radio buttons it shows the tooltip along with radiogroup name and radio button’s value. I don’t want user to see the radio group name and radio button value when they hover over radiobuittons. how to hide it using Docusign API

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M
Docusign Employee
L
Newcomer
Lalitha NarahariNewcomer
asked in eSignature API
Regarding esignature email

My question is, I implemented the send email in c# code(generated jwttoken and created an envelope, workflowid) and a frontend implementation, I am getting envelopeId and I am able to see the sent email in my developer account, but the mail is not receiving to their respective mails.

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Docusign Employee
J
New Voice
jsilberbergNew Voice
asked in eSignature API
Question about custom fields API

I am having lots of trouble searching and finding solutions from DocuSign, Currently our Loan Origination System (we are financial Institution) does not send their mapped fields such as Account number, thru their API. I'm wondering if anyone here in the financial industry (bank or Credit Union) have any pointers on how to retrieve the LOS mapped field in order for us to file it in Cold Storage. If any financial institution is willing to assist, We would be glad to speak to you. Thank you so much!

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J
New Voice
S
Newcomer
Sudhakar ReddyNewcomer
asked in eSignature API
API - DocuSign have any API to get details of maintenance or system down for processing envelops

In recent past, we have observed that, due to down time of DocuSign, multiple agreements/envelops are not processed to next state even after signer has signed it. When we dig down it, we found that, events are not received from DocuSign due to down time.Ask is:Do we have any API where it indicates the upcoming maintenance information or down time? So that we can act accordingly.

230
S
Newcomer
T
Newcomer
TrevorNewcomer
asked in eSignature API
How do I go about handling ds_callback

I’m trying to understand the functioning and upgrade my application to the new standard for DocuSign but im having an issue around the ds_callback. It seems I can’t run my own docusign module without implementing the router service as well but that just redirects me away from my testing page. Is there a way around not having to use the RouterService in the example?

491
B
Docusign Employee
B
Newcomer
bkeathNewcomer
asked in eSignature API
Changing Radio Button Size with API

I am working on converting a bunch of hand written forms to DocuSign.  Our system uses the DocuSign API and connects to it using the C# .NET SDK.This works well for most fields and anchor tags but, recently, we have started adding fields like checkboxes and radio buttons.  However, it appears that radio buttons do not have any sort of measurement associated with them in their class (no scale, no width/height, etc.).  The only size related field I can find is fontsize, but changing that does not appear to change the size of the radio button.Is there any way to change the size of a radio button for a form submitted through the DocuSign API?

2595
JohnSantos
Valued Contributor
A
Newcomer
AkhilaNewcomer
asked in eSignature API
Permissions policy violation

Hello Everyone,I’m getting the following permissions policy error when using DocuSign JS, I’m facing an issue while integrating DocuSign with my angular Application using focused view.Error: signing_iframeless_m…edd6bdbee4c9ad628:2 [Violation] Permissions policy violation: Geolocation access has been blocked because of a permissions policy applied to the current document. Seehttps://permanently-removed.invalid/EuHzyv for more details.Thanks in advance,Akhila

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A
Newcomer
J
Newcomer
JasondHEANewcomer
asked in eSignature API
Converting eSignature calls to eNotary calls

I haven’t dug into the eNotary much yet, but one of our teams is looking to implement RON into their workflows.  The contracts are currently sent with the eSignatue api utilizing the C# SDK.  My question is how difficult it is to change this to use the eNotary API are there any guides to do this without having to rebuild all the existing code or is it just as simple as enabling the document for notary when I send the API call?

241
S
Docusign Employee
M
Newcomer
MedicalPantryNewcomer
asked in eSignature API
Google Address API or similar

We have a application form that includes Address for Postage. We would like the address to be validated. We are a charity, so we cant afford to send items to the wrong address. Is there a google api for address validation? I cant anything on this. 

241
A
Docusign Employee
M
Newcomer
milesbroadbentNewcomer
asked in eSignature API
Multiple pages requesting Signature when only a single Anchor String present

When using the APIs and adding SignHere with an anchor string the first page is requesting a signature also even though  there is no anchor string present on the first page.  Have tried variations with, and without, pagenumber, documentId, AnchorIgnoreIfNotPresent but still the samehelp?

441
Leandro.Reis
Docusign Employee
K
New Voice
karanvir93New Voice
asked in eSignature API
Docusign API - Either of a text box to be enabled at a time

Using Dosucisgn APII’ve 2 text boxes - requirement is if an user enters anything in one of the text box then the other should get disabled/locked and vice versa. I know it could be achieved by having radio buttons but it is govt regulated form and don’t want to add new fields in the form. How to achieve it using Docusign API?

281
Leandro.Reis
Docusign Employee
G
Newcomer
Gustavo de OliveiraNewcomer
asked in eSignature API
Problem with custom fields.

Hello,I am sending envelopes using templates via Rest API and filling in the information of custom fields when creating the draft. This information is correctly appearing in the reports, but when the user accesses the envelope through the browser, these fields simply do not appear. How do I make them also appear in the interface for users to be able to edit? Visual custom fields default Viewing the field sent by the API in the interface  Note that most of the custom fields are "Disappeared" from the envelope view. I need you to show up for editing.

1771
Ivan.Dinkov
Docusign Employee
K
Newcomer
kirankaurrNewcomer
asked in eSignature API
Checkbox tab not appearing on one form in salesforce, creating tab via code

Hi I am setting checkbox tab in the code, it is appearing for one form , but it is not appearing for the another form. 

221
Jeff.Daviscourt
Docusign Employee
C
Newcomer
Charan BalamNewcomer
asked in eSignature API
Can't be able to extend expiration of an envelope

Hello Everyone,When we create the envelope by default expiry be after 120 days. We tried to extend expiry of an envelope by adding number days to the expireAfter method but it still not updating, let me know the process to add new expiry day to the envelope. May I know that we can extend the expiration of an envelope by using developer account or not else we need any subscription to extend the expiration of an envelope.And also, please let me know I need to configure any setting in the developer account from my end.Thanks and RegardsCharan Balam

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C
Newcomer
C
Newcomer
cjmxNewcomer
asked in eSignature API
Error logging in

we’’re getting these errors connecting on certain computers, others work fine with the same accounts. Any help would be greatly appreciated ERROR [12524] [2024-06-10 09:02:37] <AccountServerApi.cs GetResponseString 412>: AuthWindow WebResponse has an WebException: The underlying connection was closed: An unexpected error occurred on a send.ERROR [12524] [2024-06-10 09:02:37] <AccountServerApi.cs GetResponseString 413>: The underlying connection was closed: An unexpected error occurred on a send. -    at System.Net.HttpWebRequest.GetResponse()   at DocuSign.PrintDriverApplication.Api.AccountServerApi.GetResponseString(WebRequest webRequest)ERROR [12524] [2024-06-10 09:02:39] <AccountServerApi.cs GetUserDetailsViaAccountServer 184>: Value cannot be null.Parameter name: s -    at System.IO.StringReader..ctor(String s)   at Newtonsoft.Json.Linq.JObject.Parse(String json, JsonLoadSettings settings)   at DocuSign.PrintDriverApplication.Api.AccountServerApi.GetUserDetailsVia

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C
Newcomer
G
Newcomer
Gurinder SinghNewcomer
asked in eSignature API
I want to change checkbox custom field size and color with REST API

First of all I tried with sending properties in my API json body then I am trying manually with Docusign site editor and I find that in editor it is also not working. I also have other fields and they are working fine in my API as well as Docusign Editor. But I am not able to change checkbox color and size with both methods. So I am not sure what can I do. 

3122
Michael.Rave
Docusign Employee

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