Eternal Loading Spinner on Embedded View

Hello,

Thank you for your message, sorry to hear that you’re running into trouble. It looks like you’re leveraging an iFrame for the embedded signing view - if that’s the case, could you try it in a new tab to see if it loads? We try to discourage using an iFrame as there are certain settings that don’t work with them with embedded signing/sending and the trouble in troubleshooting issues with them. Here’s a blog post on why we advise to use a new tab instead: https://www.docusign.com/blog/developers/the-problems-iframes

I would also suggest opening a support case through the support portal so that we can take a look into this with you: https://support.docusign.com/s/?language=en_US

Best regards,

Jonathan | Docusign Developer Support