Authentication

Error while requesting server, received a non successful HTTP code with response Body: {"error":"invalid_grant","error_description":"user_not_found"} getting in preproduction

My integration was working fine, but now I'm getting the following error:error: 'invalid_grant' error_description: 'no_valid_keys_or_signatures'Has the Docusign integration undergone any updates that I need to fix in my application?Everything was working fine, and the documentation doesn't have clear information about the error.This is the function and the error response when accessing results from:const result = await axios.post(https://account-d.docusign.com/oauth/token, {   grant_type: "urn:ietf:params:oauth:grant-type:jwt-bearer",   assertion: token }); **The token was generated correctly with no errors using the following code and using the private key generated in the application.**It seems that everything is okay with the token. It has an exp field and other fields are valid.{ "iss": "e928cdc2-424f-4f40-a5f0-a9de31184d91", "sub": "d19b282f-a65c-4302-b08e-3ea5cd7e3167", "aud": "account-d.docusign.com", "iat": 1711921494, "exp": 2532368131, "scope": "signature"}Code:try {

I'm constructing a low/no-code application on the Microsoft Power Platform that integrates with DocuSign. However, I'm a bit uncertain about selecting the appropriate authentication type for the application setup. Essentially, our frontend operates on PowerApps, and Power Automate serves as the integration layer to communicate with the DocuSign API.Given this setup, which authentication type would be the most suitable choice for DocuSign?

Hi,I have successfully setup our app integration in the demo environment using my developer account.I am using JWT Grant authentication with the app using my developer account for impersonation.After testing the app using my account (created envelops, got emails for sigs, etc.), I then created another developer account for our Compliance Manager as ultimately the app and all the created envelopes should be under her account.I successfully revoked my authorization grant of the app and use her account to re-grant authentication to it and also switched the impersonation user ID in the App from my ID to hers. It is her User ID that is now used to obtain the access token in the App. The app does show up under her developer account now.The app is successfully creating envelops and the emails correctly show her name as the sender.However, all the envelops that are been created by the App using her account for impersonation still show up under my account (under the Manage tab). I can share acc

How to acquire a token? 

Team,I wanted to get a head start on setting up a developers account for an API class I am registered for. Set up succesful but know I cannot access my companies demo account. I logged out of the gmail demo. Every time I access it has that info and goes straight to enter your password. Its not letting me change the email. Any help would be appreciated.

I Implemented SSO login for DocuSign from salesforce using connected app and identity providers.Now I want to navigate to draft documents page in DocuSign after successful SSO login. I dont know whether it works or not from connected app in salesforce.Can anyone help me with this concern?Thanks in advance

So, I’ve enabled a 2FA authentication app for my DocuSign account, but I’m not getting any recovery code or one time use codes in the event I lose my phone or get locked out of my authenticator. How do I get these codes for my DocuSign account?   I have one time use codes for all other sites and keep them locked in a safe for security. Thanks.

I am trying to understand how to create a JWT Grant for Monitor.I have limited knowledge of API’s.Using the documentation from DocuSign I have all requirements except the last.PrerequisitesDepending on your SIEM, make sure you have:Integration key RSA key JWT token and access token as described in the How to get an access token with JWT Grant authentication page.How do I find my DocuSign client ID, Scopes, redirect for the moment, I am using http://www.localhost.com & I have an Integration Key  

Hi all, I had a quick look through the forum and I couldn't really find an answer for this, so apologies if it's already been addressed..We are developing our B2C platform and wish to integrate with Docusign to allow two users on the platform interact and sign a contract. Our platform manages its own user base (JWT authentication), and we would like to integrate into Docusign to post and sign documents.The challenge that I have is, from what I can see we need to create a user on Docusign for each user within our platform, meaning they would need to sign up and create an account, please note our users are customers do not have an internal email address within our domain, so any sort of SSO isn't really an option for us.Possibly I'm looking at this wrong or Docusign simply doesn't support our approach but any insight would be appreciated.  Thanks 

I’ve tried these steps https://support.docusign.com/en/articles/Redirect-URI-not-registered but still no getting the error message.The redirect URI that is not working is going to a hosted FileMaker Server WebDirect file.  Anyone with experience with that?  Thanks!

Various places in the web GUI and the API libraries reference User IDs, API Account IDs, and Account IDs. What is the difference between these three? What is each used for?Also, if I'm logged into my Docusign account (and it's not a developer account), how do I find these three IDs?

Can you integrate docusign with Ping ? if Yes is there a specific tier you need to be purchasing ?

Have tried my API web.config with the following valuesthe URI redirect set up on the account-d sandbox (app url ending in "/app/Esignature/Callback")the call back url (site url ending with "/rest")

I have activated my docusign standard account but i am not able to find option to generate integrator key.