Error "the redirect URI is not registered properly with DocuSign" while trying to integrate DocuSign

I’ve tried these steps https://support.docusign.com/en/articles/Redirect-URI-not-registered but still no getting the error message.

The redirect URI that is not working is going to a hosted FileMaker Server WebDirect file. Anyone with experience with that? Thanks!

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Hi Joseph,

Odd as this is typically an easy fix. I’d suggest opening a support ticket through our dev site, https://developers.docusign.com/support. This way you’re not sharing your client id or any other information in a public forum and will allow us to take a closer look. As long as your redirect in your url matches exactly what is in the client id setup, it should work just fine.

Best regards,

Rob

Thanks Rob,

I’ve opened a support ticket at https://support.docusign.com/

Yes that what I thought to, but for some reason it doesn’t like FM WebDirect.

Thanks

The normal support site may work. I’m not sure the contract relationship you have with us, so I linked the developer site support that has more options and may get you to a technical resource more quickly FYI.

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