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Docusign Developer accoutnt is automixally deleted after 1-2 days

  • December 16, 2024
  • 9 replies
  • 69 views

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i have created the developer account in the docusign for e-signature api but it automatically deleted after 2 days every time, and try to login so getting the error no accout found and also integration is deleted, so how to fix it.

 

9 replies

Hengfeng Ge
Rising Star
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  • Rising Star
  • 508 replies
  • December 16, 2024

what is the url you get register your demo account?Could you try this? 

https://www.docusign.com/developers/sandbox

 

FreeLink/甫连信息

🌍 Docusign Partner | Partner Profile

🏆 Docusign 2024 APAC Reseller Growth Partner of the Year

🌟 The only Docusign Partner globally certified as both a Certified eSignature Administrator and eSignature Technical Consultant.

📊 Docusign Community Leaderboard Top 5 contributor.

🚀 Expertise in Docusign integrations with on-premises systems for leading enterprises across various industries.


Forum|alt.badge.img+2
  • Author
  • Newcomer
  • 5 replies
  • December 16, 2024

I have tried with your given url but not happen anything click on “Get started” button
you can see the issue in the video (https://www.kapwing.com/videos/676012acae85be5fd1c9d415)

And also i have tried from the “Developer Account” dropDown (you can see in the uploaded image)
but still not work.

 


Hengfeng Ge
Rising Star
Forum|alt.badge.img+12
  • Rising Star
  • 508 replies
  • December 16, 2024

Have you try another network provider?

FreeLink/甫连信息

🌍 Docusign Partner | Partner Profile

🏆 Docusign 2024 APAC Reseller Growth Partner of the Year

🌟 The only Docusign Partner globally certified as both a Certified eSignature Administrator and eSignature Technical Consultant.

📊 Docusign Community Leaderboard Top 5 contributor.

🚀 Expertise in Docusign integrations with on-premises systems for leading enterprises across various industries.


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  • Author
  • Newcomer
  • 5 replies
  • December 16, 2024

still not , but i am trying with that solution


Forum|alt.badge.img+2
  • Author
  • Newcomer
  • 5 replies
  • December 16, 2024

Yes, tried with a different network it’s worked and successfully created the new developer account but I will face the same issue again? (The account is automatically removed after 1-2 days)


Hengfeng Ge
Rising Star
Forum|alt.badge.img+12
  • Rising Star
  • 508 replies
  • December 16, 2024

you can login the demo account with the url: https://account-d.docusign.com. I haven’t meet this issue before. You can update us 2-3 days later. 

 

FreeLink/甫连信息

🌍 Docusign Partner | Partner Profile

🏆 Docusign 2024 APAC Reseller Growth Partner of the Year

🌟 The only Docusign Partner globally certified as both a Certified eSignature Administrator and eSignature Technical Consultant.

📊 Docusign Community Leaderboard Top 5 contributor.

🚀 Expertise in Docusign integrations with on-premises systems for leading enterprises across various industries.


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  • Author
  • Newcomer
  • 5 replies
  • December 17, 2024

Yes,Thank you


Forum|alt.badge.img+2
  • Author
  • Newcomer
  • 5 replies
  • December 17, 2024

Again experiencing the same issue:
1. I created a DocuSign developer account yesterday.
2. Earlier today, I added an app and configured the integration keys.
3. After some time, my session timed out, and I attempted to log back in.
4. Upon logging in and navigating to "Apps and Keys," I noticed that the previously added app and integration key were missing.
5. Then i try to login in developer account but I received the following error:Invalid/password."
6. It now seems that my developer account no longer exists or cannot be found.

Also, I tried with different device or with different network and checked my email but I did not receive any notifications about the account being deleted or disabled.


Hengfeng Ge
Rising Star
Forum|alt.badge.img+12
  • Rising Star
  • 508 replies
  • December 19, 2024

@dev-harshil have you try to reset password. it maybe there are many account with the same email which you register. Do you use the same email and password for register new account? maybe you can share the screenshot what you done. 

 

FreeLink/甫连信息

🌍 Docusign Partner | Partner Profile

🏆 Docusign 2024 APAC Reseller Growth Partner of the Year

🌟 The only Docusign Partner globally certified as both a Certified eSignature Administrator and eSignature Technical Consultant.

📊 Docusign Community Leaderboard Top 5 contributor.

🚀 Expertise in Docusign integrations with on-premises systems for leading enterprises across various industries.