Hi
I am a new user to Docusign and have sent one document out for signature.
A client has signed a contract but the wrong company name is shown in the signature box. I do not think this was a requirement specified when requesting signatures, how do I correct this?
Best answer by mr1
Once a document is signed it can no longer be corrected.
You will have to send a new document with the correct company name. (Voiding the original envelope will help to keep track of the envelopes, but isn’t a necessary step)
good luck!
mr1
Once a document is signed it can no longer be corrected.
You will have to send a new document with the correct company name. (Voiding the original envelope will help to keep track of the envelopes, but isn’t a necessary step)
good luck!
mr1
Hello
I hope you're doing well. I'm following up on the above solution provided. Could you please confirm whether it addresses your question? If it did, can you please mark it as Best Answer ✅" to assist other users with similar inquiries and improve its visibility. Let us know if we can help with anything else. Wishing you a smooth rest of your day!
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