How to send email to signer after request a signature through your app (embedded signing)

Forum|Forum|8 months ago
December 19, 2025
1 reply
122 views

I'm using embedded signing in my app. It redirects from my web page to the DocuSign signing page, and after the user finishes signing, it redirects back to my web page. I want users to receive a completion email once they've signed, just like when they sign via email. Is that possible? Do I need to modify the code, or can I do it through platform settings?

Best answer by Iandro.Simoes

Hi @Erica Jiang

Thanks for reaching out to the Docusign Community.

Uncheck the Admin » Signing Setting "Suppress emails to embedded signers" in the admin account to allow emails to be sent to signers who are set as embedded. Then click Save.

Best regards,

I

Iandro.Simoes

Answer

Docusign Employee

Hi @Erica Jiang

Thanks for reaching out to the Docusign Community.

Uncheck the Admin » Signing Setting "Suppress emails to embedded signers" in the admin account to allow emails to be sent to signers who are set as embedded. Then click Save.

Best regards,

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