Skip to main content
Solved

How to send email to signer after request a signature through your app (embedded signing)

  • December 19, 2025
  • 1 reply
  • 54 views

Forum|alt.badge.img+1

I'm using embedded signing in my app. It redirects from my web page to the DocuSign signing page, and after the user finishes signing, it redirects back to my web page. I want users to receive a completion email once they've signed, just like when they sign via email. Is that possible?  Do I need to modify the code, or can I do it through platform settings?
 

 

Best answer by Iandro.Simoes

Hi ​@Erica Jiang 

Thanks for reaching out to the Docusign Community.

Uncheck the Admin » Signing Setting "Suppress emails to embedded signers" in the admin account to allow emails to be sent to signers who are set as embedded. Then click Save

Best regards,

1 reply

Forum|alt.badge.img+5
  • Docusign Employee
  • Answer
  • December 22, 2025

Hi ​@Erica Jiang 

Thanks for reaching out to the Docusign Community.

Uncheck the Admin » Signing Setting "Suppress emails to embedded signers" in the admin account to allow emails to be sent to signers who are set as embedded. Then click Save

Best regards,