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Question

Recipient view URL refuses to load in an iframe (X-Frame-Options/frame-ancestors) — how to embed the new signing experience?

  • June 24, 2026
  • 2 replies
  • 104 views

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Goal: Embed signing in our web app via an iframe with a working change language function.


When we render the signing URL in our webpage, in an iframe, and then we try to change the language as in the screenshot below:

 

 

We get  apps.docusign.com refused to connect error message
 



Front-end logs shows also:

Framing 'https://apps.docusign.com/' violates the following Content Security Policy directive: "frame-ancestors 'self' https://apps.docusign.com". The request has been blocked.

Have anyone faced this issue before, and is there a workaround to make this change of language function actually work in embedded signing?


Account type: developer/demo. Thanks!

2 replies

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Hi ​@Maen_Max 

The Docusign team is aware of this matter and is currently working toward a resolution. This issue is being tracked under bug ticket SIGUX-8631. We sincerely apologize for any inconvenience this has caused and thank you for your continued patience during this process.

I will update this thread as soon as the bug has been resolved.


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  • Newcomer
  • June 29, 2026

@Byungjae.Chung Has there been an update on this? 

I am getting a similar visual issue with the following: 

Front-end logs shows also:
Framing 'https://apps.docusign.com/' violates the following Content Security Policy directive: "frame-ancestors 'self' https://eu.docusign.net". The request has been blocked.


Do you have any recommendations?