Skip to main content
arrow-left Back to Docusign.com

Developer

Ask questions, share knowledge, and get help from other developers as well as our support team.

  • 1,152 Topics
  • 12 Replies
1152 Topics
Y
Newcomer
yurii.taturNewcomer
asked in eSignature API
Force reauth issue?

Hey, lately I’ve encountered a very strange behaviour of the platform. When i try to visit `https://app.docusign.com/api/accounts/{account-id}/envelopes/{envelop-id}/documents/1`, disregarding if I’m already logged in, platform starts redirecting me with all these oauth bullshit. And those redirects definitely have some markers, that tell it to redirect me back, to the page I intend to visit, but something goes wrong and I eventually stop on `https://apps.docusign.com/send/page-not-found` landing page. The fun part begins, when I try to visit the same document with Postman, when i add exactly the same request params as my browser (cookies and stuff) - system does not want me to re-authenticate, it simply returns my document. Help me understand, if it’s a bug or a feature? 

322
Leandro.Reis
Docusign Employee
T
Newcomer
TFMNewcomer
asked in eSignature API
Getting FORMAT_CONVERSION_ERROR error trying to do Document Generation on a developer account

I’m following this tutorial and hitting an error when I get to step 3.  I’m using the Node.JS SDK and the error I’m getting back is: "status":400,"text":"{\"errorCode\":\"FORMAT_CONVERSION_ERROR\",\"message\":\"The data could not be converted.\"}" I’ve tried many different files, all DOCX, including very simple one-line docs and docs from the sample projects with the same issue.  I can send all these docs as normal envelopes. In the docs here it says:Document generation is available in all developer accounts However, I don’t see any settings mentioned in this blog post on my account, so I’m wondering if the above is still true. Appreciate any advice/guidance anyone may have, thanks!!

13162
B
Docusign Employee
W
Newcomer
WinnyNewcomer
asked in eSignature API
Como fazer este passo: "Efetue 20 chamadas de API com sucesso"

Olá, bom dia.Estou tentando fazer a integração do CRM com o meu CRM e ele pede pra que Efetue 20 chamadas de API com sucesso. Como realizar essas chamadas? Aguardo!

201
E
Docusign Employee
S
Newcomer
seven-avalonNewcomer
asked in Embedded Signing
Bundle.js Can I remove the listeners added into the bundle.js in the "on" method?

Hey there, currently I’m integrating the bundle.js to my application to sign an agreement. I’m using a dialog to present this document, this dialog can be closed or opened (everytime that I open this dialog I’m loading again the DocuSign client and requesting the document url to load the embed view),I was looking for a way to clean the event listeners of the signing but I can’t find any information about it. I’m using React, there’s any way to remove the listeners associated when unmount the docusign embed document?

981
Hengfeng Ge
Frequent Contributor
lvincent
New Voice
lvincentNew Voice
asked in Embedded Signing
Focus View issue with Reloading iFrame

Hello,I am trying to implement the Focused view for embedded signing in my application. While I can complete the signing process in one shot, there are cases where I would like to reload the iFrame, i.e., call DocuSign.signing again with the same URL and resume my session as it was. Is this possible?Currently, when I try to reload the iFrame, I see a loading page and a document with the URL chrome-error://chromewebdata/ instead of https://demo.docusign.net/Signing/?insession=1&ti=<id>. I also see the console error :Refused to frame 'return_url' because it violates the following Content Security Policy directive: "frame-src 'self' https://docucdn-a.akamaihd.net/ https://apps-d.docusign.com https://demo.docusign.net https://account-d.docusign.com https://proof-d.docusign.net https://identity-d.docusign.net https://azure-demo.docusign.com https://content.googleapis.com https://docs.google.com https://players.brightcove.net https://www.youtube.com https://accounts.google.com http

3295
lvincent
New Voice
N
Newcomer
NavNewcomer
asked in eSignature API
Templates : update API not working

The update API under Templates seems to be not working. Unable to set autoMatch as false for the templates via the Docusign eSignature REST API

441
S
Docusign Employee
D
New Voice
DsimonNew Voice
asked in eSignature API
bundle.js returning iframes and sections with scrollbars for focused displayFormat

I’ve implemented an imbedded signature request integration using the javascript library https://js-d.docusign.com/bundle.js, submitting signingUrl with displayFormat as ‘focused’. It’s implementing an iframes response into the div signing-ceremony div. I don’t want frames or iframes. I don’t want a second scrollbar right inside the first. I want this in a div tag - no frames. It looks like the content inserted starts with an iframe with id - js-library-iframe. Inside that, there’s another html start, header, body - and another iframe - id ds-signing-document - which has yet another html start, header, body, and multiple sections - one with a scroll bar. The code coming in from the javascript seems excessively complicated when all I want is the document with the ability to sign. Is there any way I can avoid all the iframes and the section with the scroll bar? I’d like the div to just expand with the content so if a user needs to scroll, they can scroll with the browser scroll bar, and t

1222
Hengfeng Ge
Frequent Contributor
V
New Voice
VasNew Voice
asked in eSignature API
oAuth 2.0 - how retrieve id_token for internal app?

Hi I need to get info about logged user within oAuth 2.0 flow, no with getUserInfo endpoint.I can't use scope 'openid'.Is there any way to retrieve id of admin who claims consent? BR

643
Hengfeng Ge
Frequent Contributor
V
New Voice
VasNew Voice
asked in eSignature API
Envelopes Fetching Issue - Docusign API Team

I'm using DocuSign eSignature with both a developer account and a Business Pro account. I've successfully developed some apps in my developer account, and after going through the Go Live process, everything integrated smoothly. For each app, I've received an envelope from the DocuSign API team containing all the necessary details.However, I'm facing an issue:When I try to fetch all envelopes using the following endpoint: `https://docusign.net/restapi/v2.1/accounts/{accountID}/envelopes` I can retrieve all my envelopes, except for those sent by the DocuSign API team. These specific envelopes don't show up in the list. On the other hand, when I use this endpoint: `https://docusign.net/restapi/v2.1/accounts/{accountID}/envelopes/{envelopeID}` and pass the envelope ID from the DocuSign API team, I'm able to fetch the envelope without any errors.Can you explain why this is happening? Is this behavior normal?

473
Hengfeng Ge
Frequent Contributor
M
Newcomer
MasoodNewcomer
asked in eSignature API
Implementing docusign with node js

I want to send pdf to specific users to their email and i want to track the the user will sign my pdf or not it this possible with docusign and if yes then how i implment in my node js project? Any idea any one

691
Hengfeng Ge
Frequent Contributor
A
Newcomer
Adi MarsianoNewcomer
asked in eSignature API
createSenderView

I’m using the url returned from createSenderView and I managed to edit preview and edit the fields :)  I would like to download the PDF before sending it to, Is it possible?When I’m using the api of documents/archive I’m getting the PDFs empty (without the fields I configured). Is there an option to download it with the configured fields? (in the same state the sender would get it). 

411
Hengfeng Ge
Frequent Contributor
K
Conversation Starter
kokosConversation Starter
asked in eSignature API
How should I handle the docusign accounts when deploying to production on power platform?

Hello, I am develping an app that uses power automate and the Docusign connector. My issue is that I want multiple different users to use the app. So I need to make a separate docusign connection for each one on the platform. The issue is that when deploying to production I should authenticate again and login for each connection separatelly as you can see in the screenshot, and this is only an initial deploy, more user are to be added. Is this the right way to do it? In this case I need to gather everyone when I want to deploy to log in separetelly and do the 2 factor authentication? Are there any guidlines on how to move from docusign demo connectors to Docusign in production?  aanmelden = sign in

1031
Hengfeng Ge
Frequent Contributor
K
Conversation Starter
kokosConversation Starter
asked in Authentication
create and authorize OAuth connection failed

Hello, In power platform I get the error create and authorize OAuth connection failed when I try tor deploy my app. What can be possibly wrong. It happens after I input my credentials correctly.  

6101
Hengfeng Ge
Frequent Contributor
S
Newcomer
sahibasNewcomer
asked in Authentication
Error calling CreateEnvelope: { "errorCode": "USER_AUTHENTICATION_FAILED"

In my C# code, when I try to create a Envelop got this errror,DocuSign.eSign.Client.ApiException: 'Error calling CreateEnvelope: {  "errorCode": "USER_AUTHENTICATION_FAILED",  "message": "One or both of Username and Password are invalid."}' Code...ApiClient apiClient = new ApiClient("https://demo.docusign.net/restapi");Configuration.Default.ApiClient = apiClient;//Verify Account Detailsstring accountId = loginApi(credential.UserName, credential.Password); -- account verification working fine here// |EnvelopesApi| contains methods related to creating and sending Envelopes (aka signature requests)EnvelopesApi envelopesApi = new EnvelopesApi();EnvelopeSummary envelopeSummary = envelopesApi.CreateEnvelope(accountId, envDef); --here i got the error    

2011
Hengfeng Ge
Frequent Contributor
N
Newcomer
NDavisNewcomer
asked in eSignature API
Datesigned integration in crystal report

I completed the creation of new anchor tags for 'Date Signed' to be used as a DocuSign tag, and the necessary changes were made to include the new DateSigned tab on the controller side. However, the problem is that the DateSigned value is prepopulating with the current date when the document is opened. While DateSigned is treated as a property in DocuSign, similar to InitialHere and SignHere, it isn't loading correctly. I applied the date logic in the report, but the same approach isn't working for DateSigned.What mappings are required to ensure that the DateSigned field only displays the date when the signature is actually added in a C# MVC application?

581
Hengfeng Ge
Frequent Contributor
N
Newcomer
Neat_bNewcomer
asked in eSignature API
Envelope error USER_AUTHENTICATION_FAILED","message

def get_docusign_client(): api_client = ApiClient() api_client.set_base_path(DOCUSIGN_API_BASE_URL) logging.info(f"Using API base path: {DOCUSIGN_API_BASE_URL}") with open(DOCUSIGN_PRIVATE_KEY_FILE, 'rb') as private_key_file: private_key_bytes = private_key_file.read() try: # Request JWT user token oauth = api_client.request_jwt_user_token( client_id=DOCUSIGN_CLIENT_ID, user_id=DOCUSIGN_USER_ID, oauth_host_name=DOCUSIGN_AUTH_SERVER, private_key_bytes=private_key_bytes, expires_in=3600, scopes=['signature', 'impersonation'] ) logging.info("JWT token successfully obtained") # Set the Authorization header access_token = oauth.access_token api_client.set_default_header('Authorization', f"Bearer {access_token}") # Verify the token and get user info user_info = api_client.get_user_info(access_token) logging.info(f"Token verified for use

5342
Hengfeng Ge
Frequent Contributor
S
Newcomer
SaraKNewcomer
asked in Docusign Connect
failed to connect to the remote server docusign connect

I have a listener set up to consume docusign events but it is failing to connect with the lambda sending a message failed to connect to the remote server, any idea why and what could be the solution? Exception in EnvelopeIntegration.RunIntegration::: Error - Unable to connect to the remote server;

1471
Hengfeng Ge
Frequent Contributor
K
Newcomer
KaruppusamyNewcomer
asked in SDKs
I am unable void envelope using envelope sdk java

I am unable void envelope using envelope sdk java. It asks me to add purge state which status is Sent. when I am using the static workflow id, I am getting INVALID_WOKRFLOW_ID but this one was working earlier. Thanks

241
Hengfeng Ge
Frequent Contributor
S
New Voice
singhanubhavNew Voice
asked in eSignature API
two docusign app in production

I already app one app live in Docusign prod, now i am pushing one more app from Docusign demo account to Docusign prod that is connected to different SF instance & usecase is little different, since my prod account is common for both apps what other think would remain common like the API account id, user Id & just the integration key would be different, is it correct understanding?

402
Hengfeng Ge
Frequent Contributor
A
Newcomer
asha davisNewcomer
asked in eSignature API
user_not_found

{"error":"invalid_grant","error_description":"user_not_found"} while making http client calling to generate token

5572
Hengfeng Ge
Frequent Contributor
D
Newcomer
DileepNewcomer
asked in eSignature API
ANCHOR_TAB_STRING_NOT_FOUND

Hi,I am getting below error “ANCHOR_TAB_STRING_NOT_FOUND” (The specified Anchor Tab string was not found in the document. Anchor Tab String "\SignHere58105\" not found. Anchor Tab String "\SignHere58110\" not found.) Although I can see these strings on the document.  

98114
S
New Voice
V
Newcomer
Virendra PatidarNewcomer
asked in eSignature API
REST API for authoritative copies export and acknowledge in JAVA SDK

Hello,  In our application we are providing financing, so before that we doing e-sign.   We integrated docusign embedded signing using Java sdk, where we are generating presigned url using JWT token. Where we are storing signed document in our AWS s3 bucket after successfully e-sign.Now are looking for REST API for authoritative copies export and acknowledge.I read one blog where you mentioned that  “Presently there is no direct export option available in the REST APIs.”.https://www.docusign.com/blog/developers/the-trenches-working-authoritative-copies-using-docusign-apis.Now we don’t want to change integration from REST API to SOAP API or eOriginal.I have couple of question around that -Do we really need to integrate authoritative copies flow ? Or Can we use Document Retention configuration for purge document from docusign? When you are planning to provide REST API for authoritative copies flow ? Is any other way to handle  authoritative copies flow ?

641
M
Newcomer
M
Newcomer
mohithitsuccessNewcomer
asked in eSignature API
401 Aunthication error

Hello Team I’m getting below error while calling DocuSign API. I’m using JWT token able to generate access token but while creating envelope getting 401 Unauthorized. How can I track this on demo account ? Host: demo.docusign.netResponse HeadersCache-Control: no-cacheVary: OriginX-Content-Type-Options: nosniffX-DocuSign-TraceToken: 61b2cb34-ad02-4157-bf9e-42c946a8bafaX-DocuSign-Node: DA3DFE176Date: Mon, 24 Jun 2024 08:24:09 GMTContent-Length: 0Strict-Transport-Security: max-age=31536000; includeSubDomains 

5923
N
Newcomer
Z
Newcomer
Zalak SonaniNewcomer
asked in eSignature API
Need to call the Rest APIs without needing to navigate uses to the https://account-d.docusign.com/oauth/auth?.. URL.

I want to directly call the REST APIs, without redirecting the users to the link below  --https://account-d.docusign.com/oauth/auth?response_type=code&scope=signature%20impersonation&client_id=1ea1d-9164-4c10-923aa&redirect_uri=http://localhost/3000So basically, I want some feature that will allow me to call the APIs directly, But according to the https://developers.docusign.com/platform/auth/jwt/jwt-get-token/ documentation, each time I need to redirect users to the https://account-d.docusign.com/oauth/auth? page and then get the code , act….But my goal is to --- 1. Create the envelope using `/restapi/v2.1/accounts/c16e83xxxxxxa-44b1-8f3e-bc810bc14707/envelopes` api and2. navigate the user to that envelope `https://appdemo.docusign.com/documents/details/${envelopeId}` to the DocuSign where user can directly add recipients and tabs and send the documents to be signed by other users.Is this possible? Please let me know, any help will be appreciated.

610
Z
Newcomer
C
Newcomer
CraigMNewcomer
asked in SDKs
Text multiline get height

Hi i need to list text items, each item could contain more than 1 row, how do i find the height of each text so i can YPosition the next Text below 

1513
N
Community Moderator

Badge winners

  • 1st Question Posted
    Jeri Thas earned the badge 1st Question Posted
  • 1st Reply Posted
    Jeri Thas earned the badge 1st Reply Posted
  • 1st Question Posted
    DmitryKhas earned the badge 1st Question Posted
  • 1st Reply Posted
    Swethamandadihas earned the badge 1st Reply Posted
  • 1st Reply Posted
    Cviresmithhas earned the badge 1st Reply Posted
Show All Badges
Code of Conduct

Docusign Community

Code of Conduct