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We’re trying to trigger a workflow using the Maestro API in our app. We’re following the documentation on DocuSign website.
 

We started with the documentation on How to trigger a Maestro workflow. Here, we:

  1. Are able to the authentication token
  2. Are able to construct your API headers

The problem starts with step 3 onwards. We couldn’t retrieve the triggerURL using the server code, however we can get the workflow definitions using the getWorkflowDefinitions API reference.


Then we tried to trigger the workflow using the triggerWorkflow API reference, and we ran into errors. We used the following payload:
 



{
"instanceName": "New Docusign Instance",
"payload": {
"abcEmail": "abc@example.com",
"abcName": "ABC",
"xyzEmail": "xyz@example.com",
"xyzName": "XYZ",
"xyzCode": "IN11"
}
}

 

Please let me know of any extra details you require

Hello fw-developer,

Without any details about the error you're experiencing I can't assure you what is incorrect and what can needs to be reviewed and corrected.

 

In this article you have an example of how to trigger your Maestro Workflow:

https://developers.docusign.com/docs/maestro-api/how-to/trigger-workflow/

 

If you need further help, and have a paid support, you can open a ticket to the support team with further details related to the error you're experiencing now.


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