Unable to create developer account

Hi ​@liuanjiaoyu,
Could you please try connecting to a VPN and then try creating an account again?

I'm also having trouble creating a developer account. I've already tried several different solutions, including using a VPN. Do you have any suggestions?

I'm having the same problem—I can't create a Developer account. I've tried three different PCs, enabling/disabling VPN, using different browsers (Chrome, Edge, Firefox, and LibreWolf), private/incognito mode, both home and work networks, and cleared history, cache, and cookies. I also tried on an Android tablet.

When I click the Get Started button, nothing happens. There’s no error message in the console, except for:
DS_DRT|RES|End → fs.js:4

Any help would be appreciated!

Hello ​@Hadasa ​@serge.bolduc,

I am sorry about your issue with creating a Developer account.

Could you please try this link: Docusign Developer Account? Also, is this your first time creating a Developer account? Other customers I've assisted with this issue found multiple Docusign accounts associated with the email address in Pending Activation, the work email address used is claimed by an Organization, or doesn't allow using the emails outside their work tools. Any additional information you can provide would be helpful. 

I’m here to help and look forward to your update. Thank you!

Best regards,

Melanie | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

I’m experiencing this issue as well, and I can’t contact support because we don’t have a paid plan.

please try open a case with support : https://support.docusign.com/s/articles/How-Do-I-Open-a-Case-in-the-DocuSign-Support-Center?language=en_US,

try the step :  

What if I can't log into the Docusign Support Center to access my account or view past invoices?

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🌟 The only DocuSign Partner globally certified as both a Certified eSignature Administrator and eSignature Technical Consultant
🏆 DocuSign 2024 APAC Reseller Growth Partner of the Year
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🔗 Connect with me on LinkedIn: https://www.linkedin.com/in/gehengfeng/

As previously stated, I can’t submit a ticket to support, because that’s not the subscription we have. 

As the step I give that you can open case without account login, please follow the steps as the screenshot. thanks.

FreeLink/甫连信息
🌍 DocuSign Partner | Partner Profile
🌟 The only DocuSign Partner globally certified as both a Certified eSignature Administrator and eSignature Technical Consultant
🏆 DocuSign 2024 APAC Reseller Growth Partner of the Year
💡 Ranked #1 in the OG All Star category in DocuSign Community Wrapped 2024
📊 DocuSign Community Leaderboard Top 5 contributor
🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries
🔗 Connect with me on LinkedIn: https://www.linkedin.com/in/gehengfeng/