Skip to main content
arrow-left Back to Docusign.com

Core Capabilities

Have Docusign Core Capabilities questions? Find answers here!

  • 7,300 Topics
  • 0 Replies
7300 Topics
A
Newcomer
Ann MichanicouNewcomer
asked in eSignature
Checkbox that auto selects the rest

I have a document with a lot of checkboxes.  Is it possible to have a checkbox or button at the top that the person can select that will allow them to check all the boxes at once?  They would prefer not to have the boxes preselected but want to be able to check them all at once.  Not sure if there is a way to do this.

352
A
Community Moderator
P
Newcomer
PKBNewcomer
asked in eSignature
Signing order only for a few recipients

I am sending a purchase agreement.  I need to obtain signatures from the 2 sellers before the agreement is routed to several buyers.  I don’t need the buyers to sign in any particular order.  Can I label the sellers both with a “1” and then label all other signers as “2”?

243
A
Community Moderator
D
Newcomer
DawnC0630Newcomer
asked in eSignature
Correcting multiple envelopes

Is there a way to select multiple envelopes to be corrected? I can only correct one at a tme and need to correct many more. Thanks.

382
N
Community Moderator
F
New Voice
FendriNew Voice
asked in eSignature
How long the data still exist in DocuSign

Hi DocuSign Community,Need your advice. I have a customer who subscribe corporate plan before and didn’t renewal this year around June and now they can’t open the account.In the mean time, they realize that they haven’t completed download and they want to access the account again to see the history.My question, How long DocuSign keep the document and is that possible for them to renew the old account so that they can access all history? THank you. 

1314
N
Community Moderator
J
Newcomer
JaneylaneyNewcomer
asked in eSignature
Expiring soon not showing

Hi, on my tab it is stating I have 2 envelopes expiring soon. However when I click on these the box is empty?

372
N
Community Moderator
S
New Voice
SayedNew Voice
asked in eSignature
Need help

We send lots of grants for signature and sometimes one grant can go to 32 boroughs / 32 people who need to signdo you have any ideas of an easier way to send multiple documents (different documents) to different people for signature without having to upload them one by one on docusign? 

102
N
Community Moderator
N
Newcomer
Nicole SNewcomer
asked in eSignature
Downloading Original Copy in Word

Does Docusign have a feature to download an original copy of a contract into a word version?

782
N
Community Moderator
M
New Voice
Mounika GangalaNew Voice
asked in eSignature
Account Admin Access

Hi, I have an Org admin privilege and I’m trying to add myself as an account admin for couple of accounts underneath the Org, but I couldn’t find the DS admin option in eSignature.is it because only an account admin with ‘DS admin’ privilege can grant me access? Thanks,Mounika

794
N
Community Moderator
L
Newcomer
Laurent GHESQUIERESNewcomer
asked in eSignature
REQUEST INVOICE

please provide me with the invoice subject to payment made as of today for an amount of 108 EUR duly debited on my visa credit card.Best regards,Laurent Ghesquières

17814
L
Newcomer
G
Newcomer
gabrielle.thauvetteNewcomer
asked in eSignature
Enabling Password Rules and Expiry

I'd like to enable Password Rules and Expiry. I was wondering what will hapen for existing users? Will they receive an e-mail to change their passwords immediately? Should they changed their password before I enable the new security requirement?

1042
C
Community Moderator
H
Newcomer
hhf123Newcomer
asked in Web Forms
Webforms- Can my signers change their answers once they submit a webform at a later time?

I’ve created webforms for those affected by hurricane devastation. I need to be able to see once they have had their home gutted, mold remediation, electrical work completed, etc…. I can’t figure out if they can change their answers in the webform once they’ve had certain work completed? Maybe it’s a setting that I’m not seeing?I also need people to be able to upload their personal information like the deed to their home. I was going to integrate it with Google Drive but is there a way for the API to create a private folder for each family? Any help or suggestions would be greatly appreciated! Thanks

352
C
Community Moderator
N
Newcomer
NYDebtAwayNewcomer
asked in eSignature
Adding the Day of the month to a docusign but NOT the entire date.

Some of our letters need only the day of the month and not the entire date. When I try to access the settings, it does not allow me to modify.For Example it will say On this day _____, of March 2024. But Docusign wont allow me to change the settings.  

7664
C
Community Moderator
C
Newcomer
Christos MouskosNewcomer
asked in eSignature
Can you transfer Envelopes across Sites?

Hello,Is there a way to transfer envelopes between Accounts in different Sites?e.g. from an Account in NA1 to an Account in NA2Thanks in advance!

663
N
Community Moderator
Y
Newcomer
yayalaNewcomer
asked in eSignature
Approval of form-417368 for Rodney Nadal

Approval of FORM-417368 for credit on manager training  - R Nadal 

132
N
Community Moderator
M
Newcomer
Matthias BlazejakNewcomer
asked in eSignature
New user can-'t see templates

We have around 115 users, which all get templates by group ‘everyone’. Our newest user can’t see any templates. Her account was created as always. We re-created the account already. Has anyone seen this behaviour before? I checked all permissions. Any ideas welcome! Thanks in advance.

454
N
Community Moderator
T
Newcomer
TrujusticeNewcomer
asked in eSignature
mobile authentication

Hello, should a signature drawn by mobile phone have authentication seal around the name. Has anyone ever run into that situation where no authentication no time stamp / signed by seal was around the signature?

427
N
Community Moderator
J
Newcomer
JuanitaLGNewcomer
asked in eSignature
Custome Fields

Hello everyone,I'm having some doubts regarding the use of custom fields and bulk send. I have a user who wants to use bulk send, but in the CSV, they want to add specific data like contract number and company. When editing the template to upload those details, I can't find the field that extracts that data. Do you know how I can pull that information?Thanks,Juana Lopez

354
N
Community Moderator
R
Newcomer
romankiryakovNewcomer
asked in eSignature
Sending Bulk Envelopes With Unique Documents to Sign

Scenario: We have to send specialized offer letters to ~200 new hires. This will be a standard template with customized fields for each hire (e.g. Name, address, etc.). We were thinking of using mail merge in office along with the data in excel to create all of the letters.Question: Can we do this directly in Docusign and create the unique envelops to be signed by each new hire. Alternatively, is there a way to bulk create envelopes and with the proper attached document for each person to save time.Goal: looking to save time by not having to manually create ~200 docusign envelops via template and fill in the fields / upload docs one by one Apologies if this has been answered before.Best,Roman

1186
N
Community Moderator
M
New Voice
Mike BeveridgeNew Voice
asked in eSignature
Shared access for Reactivated user?

Hi Community….hope you’re having a decent week. QQ - I’ve noticed that if had a user (lets call them User 1)….and they had shared access to user 2...if I close then reactivate User 1 - that user still has shared access to user 2?!….seems like a bug as I would have thought when you Close a user - any / all shared access is revoked by design, and would have to be set up again (post reactivation) ? Any help much appreciated. Thanks, Mike

232
M
New Voice
V
Newcomer
volunteerqueenNewcomer
asked in eSignature
This Document is now complete

I created a powerform to distribute to volunteers via a link so that I dont have to email each individual the same form. However, when I click on the link from a personal email to test the form, it says “this document is now complete” without having any of the fillable fields filled in and submitted. How can I fix this?

313
K
New Voice
M
Newcomer
mtourkNewcomer
asked in eSignature
SMS not received

During signing a document, the I do not receive the SMS from the system, even-though I am sure mobile number is correct, I receive regular SMS messages from other systems on the same number, can the authentication be through e-mail instead of SMS? how to overcome this issue since I have a deadline need to sign before it

14994
L
Newcomer
N
Newcomer
NoorNewcomer
asked in eSignature
Subject: Urgent Assistance Needed: Retrieval of Removed Documents

Subject: Urgent Assistance Needed: Retrieval of Removed DocumentsTo Whom It May Concern,I urgently need assistance regarding items that have been removed from DocuSign. These are important contracts, and I need to know how I can retrieve them after their automatic removal.Thank you for your prompt attention to this matter.Best regards,

2284
A
Community Moderator
S
Newcomer
SaravanaPrasannaNewcomer
asked in eSignature
How to restrict/limit the file size of the attachment on a template

I am working on hosting a standard webform which requires the user to upload an attachment during the signing ceremony of the envelope.We are using power automate connectors at the back end to move these attachments to a downstream location. These connectors come with a limitation that it can only transfer files with a maximum size of 20MB. Is there any way we can limit the file size of the attachment in DocuSign level that the user can upload files up to only 20MB instead of the default 25MB limit from DocuSign. Or is there a way to validate the file size to 20MB at the template level.We prefer to have the restriction on the DocuSign level as customizing the connectors is a challenge as our organization is not flexible with it and also we’d mitigate the risk at the user input level.

882
A
Community Moderator
T
Newcomer
TatjanaNewcomer
asked in eSignature
Adding 2nd signatory

Hi! I have a question concerning adding a second signatory to an existing account. I have a standard plan, but according to my settings, I can’t add a new user to the account until I upgrade the plan. How many signatories (signatures) can one have on a Business Pro plan?

292
N
Community Moderator
I
Newcomer
ITMSCoopNewcomer
asked in eSignature
Multiple emails being sent out

Multiple users have had email from Docusign when they haven’t logged in that day. The last case was a user with the initial email as a “Reminder: Complete with Docusign” ,   followed up with 3  emails to  “Complete with Docusign”Other users have reported the same issue

4975
C
Community Moderator

Badge winners

  • 1st Reply Posted
    Rosa Lealhas earned the badge 1st Reply Posted
  • 1st Reply Posted
    SLHhas earned the badge 1st Reply Posted
  • 1st Question Posted
    bsmithhas earned the badge 1st Question Posted
  • 1st Question Posted
    gaurav_0101has earned the badge 1st Question Posted
  • 1st Reply Posted
    l.smithhas earned the badge 1st Reply Posted
Show All Badges
Code of Conduct

Docusign Community

Code of Conduct