How do i limit a users ability to sign?

Forum|Forum|1 year ago
February 18, 2025
4 replies
238 views

I added some users because in a web search I got information suggesting that the DS Senders permission allowed people to send but did not allow them to sign. It appears this information is not correct.

How can I remove the ability to sign on users. We have a scenario where only 1 person is supposed to be able to sign. But a handful of people need to be able to send envelope out for signature.

Best answer by Michael.Rave

@jeffwllms

You cannot remove the ability to sign from any Docusign user, as all users always have the ability to sign documents if they receive an envelope. Anyone can receive and sign documents via Docusign, even without a user account. This applies to both internal and external documents sent to their email address, similar to receiving documents by mail that they could sign upon receipt.

When sending envelopes, you can define who is allowed to sign the documents and ensure that the same person always signs. You can also set up a template with pre-filled details for that signer, if you want to.

Michael.Rave

Answer

Docusign Employee

@jeffwllms

You cannot remove the ability to sign from any Docusign user, as all users always have the ability to sign documents if they receive an envelope. Anyone can receive and sign documents via Docusign, even without a user account. This applies to both internal and external documents sent to their email address, similar to receiving documents by mail that they could sign upon receipt.

When sending envelopes, you can define who is allowed to sign the documents and ensure that the same person always signs. You can also set up a template with pre-filled details for that signer, if you want to.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

J

jeffwllms

Author

New Voice

Wow, this seems like a huge miss for an organization. Not all our employees are allowed to sign contracts. In fact we only have a single signer. But we have other employees who send contracts. It would seem to be more useful to have permissions on ability to sign then the current ability to send an envelope.

Thanks,

Michael.Rave

Docusign Employee

@jeffwllms

If your employees are not allowed to sign on paper, they shouldn’t sign anything electronically either. There is no difference between the two, and everyone is capable of signing something on paper today.

When preparing documents for electronic signature, assign the designated signer within your organisation who is authorised to sign the document. Similarly, your contractual partners should be informed about who will be receiving the document for signature. However, the recipient may also designate someone else to sign the documents instead, if the sender did not address it to your designated signer.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

M

Melanie.Panguito

Docusign Employee

Hello @jeffwllms,

I hope you are doing well. I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the "Best Answer ✅" by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Melanie | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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