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10 days ago

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eSignature API

eSignature API

Find answers to your Docusign eSignature API questions.

332 Topics
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332 Topics

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kapil775Newcomer

asked in eSignature API

‘Object reference not set to an instance of an object’ Docusign create envelope REST API

Hi All, I am working on creating an envelope using API explorer in developers.docusign.com. I am able to send the document if I am not attaching any tabs to the document. However I am getting the below error if I am attaching tabs to the document. Kindly assist me with this issue. I have updated the url and body of my request. { "message": "Bad Request", "response": { "errorCode": "UNSPECIFIED_ERROR", "message": "Object reference not set to an instance of an object." }} URL:/restapi/v2.1/accounts/<accountId>/envelopes Body:{ "documents": [ { "documentBase64": "<base64ForTheDocument>", "documentId": "1", "fileExtension": "pdf", "name": "document", "tabs": { "signHereTabs": [ { "anchorString": "Signature:", "documentId": "1", "anchorXOffset": "1", "anchorYOffset": "0", "anchorIgnoreIfNotPresent": "True", "anchorUnits": "inches" } ] }

141

14 days ago

jreynerioNewcomer

asked in eSignature API

CUstom API integration to generate Remote Sign

Hello, I am working on developing a web application that requires integration with Docusign to request signature of some documents, just to put you in context my application sends an SMS to a user and depending on the user's response the document signature request must be sent, the request must be sent by SMS and also the entire envelope creation process must be done in my API without requiring user intervention, so I want to know if this project idea is reasonable and what authentication method I should use for this project. I would greatly appreciate if you could help me with this question. I only have to add that my API is being developed using NodeJs. Thanks in advance.

535

14 days ago

thomas ONewcomer

asked in eSignature API

additionnal Notification not working

Hello,I have a problem When I build my envelope with additionalNotification,I want a SMS notification but the Docusign API say that my vountry_code is not present. But I made that (in PHP) : $additionnalNotification = new \DocuSign\eSign\Model\RecipientAdditionalNotification([ "secondary_delivery_method" => "SMS", "phone_number" => [ "country_code" =>”33”, "number" => “625589878” ] ]); The country code is the country code of france. I get: Error while requesting server, received a non successful HTTP code [400] with response Body: O:8:"stdClass":2:{s:9:"errorCode";s:34:"INVALID_PHONE_NUMBER_FOR_RECIPIENT";s:7:"message";s:73:"The Phone number is invalid. Country code is missing. Recipient id: 10511"

283

15 days ago

kapil775Newcomer

asked in eSignature API

Attach document to existing Docusign template document

Hi,I have a DocuSign template that includes field tags in the document. I need to attach another document to this template document. The reason for this is that the template page serves as a common page that must appear at the end of all other documents. Is it possible to attach an additional document to the existing template document using DocuSign API?Thanks!

282

15 days ago

AntoineNewcomer

asked in eSignature API

DocusignDate format

Hello,I’m currently sending some documents to be signed in french language.I have templates host in my api resources in HTML format. I use openhtmltoolpdf to format my html documents as pdf. My freemarker templates contain some form fields to enable recipients to fill all the info with any PDF reader.I use some DocusignDate and the html attribute data-pdf-form-field="true" then request docusign to transform the pdf fields with transformPdfFields.The recipients receive the form well formatted except the date fields.When i change the regional settings of my admin account, the format of date fields is well updated but the validation is not working anymore. May anyone help me please ? Regards,Antoine

875

15 days ago

tahirrazaNewcomer

asked in eSignature API

Internal server error on GetUserInfo/CreateEnvelope

Dear Support,We are getting this error on a production account. This is happening after the consent was provided. The token is successfully retrieved using method RequestJWTUserToken. But GetUserInfo/CreateEnvelope return error.Error while requesting server, received a non successful HTTP code with response Body: {"error":"internal_server_error","reference_id":"c02eb179-6bba-474c-8a25-94d3772219cb"}Thanks,Tahir

352

16 days ago

IwanRWNewcomer

asked in eSignature API

Create Embedded Sign Maintenance Page

Hello Everyone!We deployed Docusign embedded signing into our own system. We do know that our users can change their signature style, using templates, drawing, and images during the Signing process. We would like to develop a maintenance page in our system so that our users are able to change their signature before the Signing process. Afterward their signature style will be used in the Signing process on the other day Is it possible to do that? How can we do it? Looking forward to your guidance. Thank you

533

17 days ago

Bob LaflammeNewcomer

asked in eSignature API

PaymentDetails AllowedPaymentMethods

Our company needs to integrate payments with Stripe into an agreement signing process. The business wishes to restrict payments to only ACH transfers. Is there a way to set this?The AllowedPaymentMethods property of the PaymentDetails, seems to be where this may be set, and it accepts a List<string> of allowed payment methods. I could not locate any documentation for the correct value to allow ACH transfers. Any idea of what that value may be, or if there is another way to restrict the payment type allowed?

212

19 days ago

sneha1Newcomer

asked in eSignature API

Shared Access User Information

I am looking for an API by which i can get information of user who has given shared access right of another user.Example: User A has shared his/her access with user B. so from API how can I get this information that User B has this right to view/edit envelope of User A. Thanks.

241

22 days ago

juurouNewcomer

asked in eSignature API

Fuzzy Document

The source file which I use in my code is clear, but the envelope sent to email is bad quality. Please help me

303

23 days ago

tokbokki297Newcomer

asked in eSignature API

Will the app creator pay the fees, or will the linked user pay them

I grant consent to an app that has gone live on Production. When I send an envelope using the access token of my account, will the app creator pay the fees, or will I?

243

24 days ago

SteeveNewcomer

asked in eSignature API

Create an envelopp api does not work

I need help with the POST request body for creating a DocuSign envelope. I want to create an envelope using a template and prefill custom fields. Here's my current request body:{ "templateId": "xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx", "templateRoles": [ { "email": "email@gmail.com", "name": "Recipient Name", "roleName": "Signer 1" } ], "status": "sent", "customFields": { "textCustomFields": [ { "name": "name", "value": "john" } ] }}Is this the correct structure for the request body?

404

26 days ago

juurouNewcomer

asked in eSignature API

Grouping Checkbox Tabs

Using an an SDK to create an envelope. I need to have 2 checkboxes and want client to only be able to choose exactly 1 of those 2 checkboxes. Tried doing something with the group, but it still allows having both empty. function makeEnvelopeCDM(email: string, name: string, document: any) {const docusignAny = docusign as any;const env = new docusignAny.EnvelopeDefinition();env.emailSubject = 'Please sign this document set';let doc = new docusignAny.Document.constructFromObject({documentBase64: document,name: 'Installer Quotation',fileExtension: 'pdf',documentId: '1',});env.documents = [doc];let signer1 = docusignAny.Signer.constructFromObject({email: email,name: name,recipientId: '1',routingOrder: '1',});let signHere1 = docusignAny.SignHere.constructFromObject({anchorString: 'Title',anchorYOffset: '100',anchorUnits: 'pixels',anchorXOffset: '25',});let title = docusignAny.Title.constructFromObject({anchorString: 'Title',anchorYOffset: '0',anchorUnits: 'pixels',anchorXOffset: '45',});let d

423

26 days ago

chenryNewcomer

asked in eSignature API

Unable to render focused view

Refused to connect to 'https://telemetry-d.docusign.net/api/v1/TelemetryWrapper' because it violates the following Content Security Policy directive: "connect-src 'self'Is preventing render and im using v2 of the api $recipient_view_request = new RecipientViewRequest([ 'assertion_id' => $assertion, 'authentication_method' => 'none', 'client_user_id' => $userId, // must match with clientUserId set on the signer 'return_url' => $_SERVER['HTTP_ORIGIN'] . '/coeus/?tab=success&signed=1', // Where to redirect after signing 'user_name' => $name, 'email' => $email,]);

15311

26 days ago

ShaneNewcomer

asked in eSignature API

Customer integration request for integrations per user

Hello,I am a developer of a software package that integrates with docusign. Our customers purchase the license and use our admin tool to update the integration information. Our code then uses that authentication to make the calls. We have a certain customer who is asking us to allow them to configure an integration key per user. Meaning they’d like us to enhance our user setup admin to give them a place to save the oauth information per user.I’ve read the documentation and understand that it’s recommended there be a single integration key per integration between docusign and the third party software (our suite). Their reasoning to the best of my understanding is to allow different integrations for users in different regions or countries (I’m not certain the actual differentiation). We proposed enhancing our current admin (where they now enter a single integration key and authentication to docusign) to allow multiple entries, and then they would be able to select an integration from

614

26 days ago

marcos.pachecoNewcomer

asked in eSignature API

How to fetch the signing metadata after signing ceremony is complete in embedded flow?

Hi,I'm working on an Docusign integration using the embedded flow and one of the requirements is after the user signs the document we capture the timestamp of the signature. After reading some of the docs and going through the code samples, there's still something not really making sense to me. How can I fetch the signing metadata after the user is redirected back to my application? I ran the code sample but the only parameter I get is a `signing_complete` event in the query string. I was expecting to get an "envelopeId" as one of the query string parameters so that I could use this parameter to issue a request to the EnvelopeRecipients:list endpoint.

462

26 days ago

shashankNewcomer

asked in eSignature API

Enforce the recipients to login before signing.

I am using developer account, Below is my configuration and yet on opening the e-sign URL, the recipients are not asked to login. Basically any user with access to the URL is able to put their signature. How to configure this correctly ?

192

29 days ago

batistaWillianNewcomer

asked in eSignature API

Eternal Loading Spinner on Embedded View

We are using the Embedded View for signing but for some reason the loading spinner is eternalI don't see issues in the console Any idea of what is happening? I'll appreciate any help

471

1 month ago

AlainBavieraNewcomer

asked in eSignature API

DocuSign Admin Bulk Action is stuck "in progress"

Hello community,I have a Bulk Action stuck “in progress” for way longer than it should be. This is done through automation utilizing the Admin API, however, we cannot seem to terminate or make any other request until this user export request completes. Is there any way I can resolve this? Any help is much appreciated.

281

1 month ago

MoniqueNewcomer

asked in eSignature API

Envelopes disappear

Yesterday I corrected an Envelope. After I re-sent, it disappeared. I’ve logged a case and explained 4 times that I've searched in every folder I can and used every search filter available. I keep on getting a response to search in a different folder, even though I keep on explaining that I already did the search. No one is helping, they just tell me to do what I already did.

181

1 month ago

bhoward31Newcomer

asked in eSignature API

Create a In Person Signer with an Unknown name

Hello,So I got the API integration almost working perfectly, just one hangup which I hope I’m just missing a setting somewhere.I’d like to setup an In-Person Signer but without their name pre-filled. We are delivering goods to a company, so we know the company name and general email inbox to send the documents. We just don’t know who is going to be there to receive the goods, could be John Smith, Jack or Jane Doe. The In Person Signer is able to change to their name when signing, but would be nicer to have it already blank.How can we accomplish this? Thanks,Brian

211

1 month ago

david009Newcomer

asked in eSignature API

How can I add more expire_in when I request access token

const jwtLifeSec = 24 * 60 * 60; // 1 day in seconds (3600 * 24) const dsApiClient = new ApiClient();dsApiClient.setBasePath(this.configService.get<string>('docusign.base_path'),); const results = await dsApiClient.requestJWTUserToken(this.configService.get<string>('docusign.integration_key'),this.configService.get<string>('docusign.user_id'),[this.configService.get<string>('docusign.scope')],this.privateKey,jwtLifeSec,);I added like that ti’s not working. it’s always return expire_in : 3600I wana more than. How can I do that Please someone help me.

442

1 month ago

Kapilsharma888Newcomer

asked in eSignature API

Fail to population the custom text field using rest API

{ "emailSubject": "Please DocuSign This NDA for ABC Company", "emailBlurb": "Please let us know if you have any questions.", "status": "sent", "templateId": "{{NDA Template}}", "customFields": { "textCustomFields": [{ "name": "entityID", "value": "1234" }] }, "templateRoles": [ { "roleName": "Customer", "email": "{{Signer Email}}", "name": "{{Signer Name}}", "tabs": { "textTabs": [ { "tabLabel": "company", "value": "ABC Company" } ] } } ]}

341

1 month ago

tijnNewcomer

asked in eSignature API

How to recognize a delivery failure through the REST API?

Hi,One of my documents failed to deliver because of an incorrect e-mail addressBut all the API response lists is that the envelope has status “sent”:{ "resultSetSize": "3", "startPosition": "0", "endPosition": "2", "totalSetSize": "3", "nextUri": "", "previousUri": "", "envelopes": [ { "status": "sent", "...": "..." }, {...} ]} I would like to recognize an issue like this so I can report it in the module we’ve been building, but have been unable to do so with “listStatusChanges” or “Envelopes:Get”. Is it not the status?Am I missing some other field?Do I need a different request?

432

1 month ago

YefanNewcomer

asked in eSignature API

I have an issue by sending a draft envelope with DocuSign API

Hello,I’d like to send a draft envelope via DocuSign API. The application uses ASP.NET Core.What I’ve done so far, I retrieved the envelope with GetEnvelope and set Status as “sent”, then I called Update method to change the envelope status.The envelope contains one Document, and 2 Recipients. And I received an error as follows : Error calling Update: {"errorCode":"INVALID_REQUEST_PARAMETER","message":"The request contained at least one invalid parameter. Value for 'purgeState' must be 'documents_queued' or 'documents_and_metadata_queued' or 'documents_dequeued' or 'documents_and_metadata_and_redact_queued'."}I tried to set PurgeState as “documents_dequeued” (1) or “documents_queued” (2) but I received different error messages : (1) documents not in the purge queue, and (2) the envelope must be completed first, which is not the case.I just want to send the draft envelope with documents to sign after storing the envelope id in our database, so I can keep track of the envelope status in

481

1 month ago

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