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Is it possible to retrieve DocuSign Web Form submitted data using REST API?

  • July 23, 2026
  • 1 reply
  • 9 views

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Hi DocuSign Team,

I am working on integrating DocuSign Web Forms with our application.

Currently, we can manually access and extract the submitted Web Form data from the DocuSign interface.

I would like to know whether the same Web Form data extraction is possible through REST API.

Specifically:

  • Is there any REST API endpoint available to retrieve the submitted Web Form data?
  • Can we retrieve Web Form submission details (field values/data entered by users) using API?
  • If available, what are the required API scopes and permissions needed?
  • Is this supported for DocuSign Developer accounts, or only specific production plans?

I checked the Web Forms API documentation and found endpoints for retrieving form configurations and instances:

  • List Web Form Instances
  • Get Web Form Instance

However, I would like to confirm whether these APIs provide the actual submitted form field data or only metadata.

Any guidance or sample API implementation would be helpful.

Thanks.

1 reply

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  • Docusign Employee
  • July 24, 2026

Hi ​@bharathshyam 

Yes, the Web Forms API does support retrieving submitted form data via REST. You can use Instances:getInstance: GET .../accounts/{accountId}/forms/{formId}/instances/{instanceId}. When the instance status is SUBMITTED, the response includes a formValues object containing the field names and their values at submission time.

https://developers.docusign.com/docs/web-forms-api/plan-integration/retrieve-submitted-values/

The method Instances:listInstances (.../api/webforms/v1.1/accounts/{accountId}/forms/{formId}/instances) returns metadata such as status (which becomes SUBMITTED after submission) and submittedDateTime, plus identifiers like clientUserId. It does not include the full set of field values.

Best regards,