Skip to main content
New Voice
August 11, 2026
Question

What is the character limit for DocuSign VoidedReason?

  • August 11, 2026
  • 2 replies
  • 24 views

Hi,

Could someone confirm the maximum character limit for the VoidedReason field in the DocuSign eSignature API?

Also, does the limit include spaces and line breaks (\r\n)?

Is there a separate character limit when VoidedReason is displayed in the DocuSign void notification email?

2 replies

JohnSantos
Guru
Guru
August 11, 2026

@sangeerth999 

VoidedReason field is a required string when voiding an envelope, but the current DocuSign eSignature API specification does not publish a maximum character length. It might be 100 characters, but I could not confirm,

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
Docusign Employee
August 12, 2026

Hello,
 

  • Maximum length in the eSignature API

    Internally, the voidedReason field is limited to 200 characters. The API will accept longer input without error, but anything beyond the first 200 characters is silently truncated when the envelope is updated and stored.

  • Does the limit include spaces and line breaks?

    Yes. The limit applies to the raw string length, so spaces and newline characters (including \r\n) are part of the 200-character count. If you want the full text preserved, keep the entire string—including whitespace and line breaks—at or below 200 characters.

  • Separate limit in the void notification email?

    No. The void notification email pulls the voidedReason from the envelope record, so it uses the same truncated 200-character value. There isn’t a separate, smaller or larger email-specific character limit; whatever is stored (up to 200 characters) is what can be displayed in the email.

    Regards,
    Marwan Badreldin
    Developer Support Engineer II, Docusign