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Newcomer
August 5, 2026

Is there an API option to prevent copying an envelope?

  • August 5, 2026
  • 1 reply
  • 30 views

Hi All,

We have a custom integration that sends envelopes using the DocuSign eSignature API. To retrieve the signed documents, we use an envelope-level Connect webhook with a unique identifier in the webhook URL for each envelope. We also assign a unique DocumentID to each document in the envelope so we can reconcile the completed documents with the corresponding document in our lead application.

We have encountered an issue when users copy an envelope from the DocuSign web UI. This causes two main issues :

  • The copied envelope resets the DocumentID values to the default sequence (1, 2, 3, etc.), so we can no longer map the completed documents back to the original documents in our application.
  • The envelope-level Connect configuration including the unique webhook URL is also copied. As a result, our application receives unexpected webhook notifications for the copied envelope. Since the copied envelope was created directly from the DocuSign UI rather than through our integration, our lead application has no knowledge of this envelope and cannot correlate or process these unexpected webhook events.

Is there an API option or envelope-level setting to prevent users from copying an envelope?

If such a feature is not currently available, what is the recommended way to submit this as a feature request to the DocuSign product team? Has anyone requested similar functionality before?

1 reply

Docusign Employee
August 13, 2026

@rinitade Unfortunately, there is no option to prevent users from copying an envelope.

A request for this feature has been submitted through our Ideas form here: 

I’ve also passed your request along to our internal team.