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How to Use the Ideas Feature

What you need to know about Docusign Community IdeasThis guide will walk you through the process of sharing your ideas, voting on existing ideas, and...

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    1121 Ideas

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    New Voice
    Mike CunninghamNew Voice

    Vague Error: The response assertion is missing a required attributeParked

    When we receive a SAML response assertion from an Identity Provider and it’s missing one or more of the required attributes, the error could be more specific.  Currently, it just says: “Something went wrong         The response assertion is missing a required attribute”We recommend adding the names of the missing attributes in the error message.  It would save time with troubleshooting.For example, it could read as follows: “Something went wrong         The response assertion is missing a required attribute: <Attribute Name>”

    2
    8 months ago
    New Voice
    shaylynstefNew Voice

    Ability to Add Numerous Fields at Once?Existing Functionality

    Just wondering if you could come up with a way to add in numerous fields at once? Such as a field that has the signature and date underneath? Custom fields don’t work as each document looks different and there’s no where consistent to place these fields we use together all the time. Or to create a type of customizable DocuSign “stamp” where you can add in what fields you want?For examples, I have two types of formats I use all the time. Usually I stack them but it’s a lot of pressing when you’re dealing with many documents. So to have one stamp that is the following fields:Approved By:SignDate SignedThen another that is just:SignDate Signed

    2
    8 months ago
    Digital Collaborator
    daniel.krcmarDigital Collaborator

    Select contacts in Name / Email (Recipient) fields in Web FormsIdea Submitted

    ProblemWhen creating or using Docusign Web Forms, the Name and Email fields for recipients are free-text only.This causes several issues: Typing errors in email addresses Inconsistent recipient data No reuse of existing contacts Extra validation and follow-up work for admins In many organizations, recipients are already known users, frequent external contacts, or stored in address books.Proposed solutionAdd the ability to select recipients from existing contacts in Web Forms: Contact picker / autocomplete in Name & Email fields Source options: Docusign Contacts / Address Book Account users & groups Recently used recipients Optional: allow admins to restrict selection to approved domains or contact lists Manual entry should remain available as a fallback.

    0
    Digital Collaborator
    8 months ago
    New Voice
    KimAmickNew Voice

    Stop. Please. Just Stop with the .zip filesIdea Submitted

    I understand that everyone is excited about AI and you are quickly integrating every new fangled cool variation on that into this product.  But usability is also greatly affected by other components.  The fact that contracts are still downloading as .zip files (yes.  even single documents) is infuriating and archaic.  I frankly would dump 80% of the fancy coloured bar graphs to not have to unpack a zip file every time an agreement is signed.  It is a colossal and expensive waste of my time. 

    0
    New Voice
    8 months ago
    Newcomer
    Nathan.FlanaganNewcomer

    Enforce 2FAIdea Submitted

    Would be good to have the ability to enable 2FA tenant wide rather than per user account.

    1
    8 months ago
    Newcomer
    PrajaktaNewcomer

    Bulk User Upload template update - new columns required in templateIdea Submitted

    I would like to request an enhancement to the Bulk User Upload template used for inserting and updating users into DocuSign CLM. Currently, in the UI, we have the ability to manually enable: 1. Insight Access 2. Playbook AccessHowever, these two access options are not available as columns in the Bulk User Upload CSV template. As a result, we are required to manually update each user individually through the UI, which is not feasible for multiple onboarding. Please add the following new columns to the Bulk User Upload template - for Insight Access & Playbook Access

    0
    Newcomer
    8 months ago
    New Voice
    JY1251New Voice

    PDF(s) Attachments size increase from 5MB on Completed Email NotificationDuplicate

    Currently, if total PDFs Size greater than 5MB, no PDF(s) attachment to Completed Email Notification.Allow Admin to set TOTAL Size Limit for attached PDFs in Completed Email Notification.Maybe provide a zipped file for all PDFs in Completed Email Notification if total size of all PDF is over 5MB.

    1
    8 months ago
    New Voice
    Jennifer.BaumgartnerNew Voice

    Allow DS-Admin to View and Navigate a DS-Sender's Templates FolderExisting Functionality

    Implement a feature that allows DS-Admins to navigate and view templates created by any user, in the same way the Shared Access / Agreements feature works. Include an option where the DS-Admin can download their templates too. 

    2
    8 months ago
    Conversation Starter
    mauerbachConversation Starter

    Purge Notifications for recipients without a DocuSign accountParked

    We would like the ability to send Purge Notification emails to envelope recipients who do not have a DocuSign account.  Currently, according to the Purge Queue and Notifications documentation page, only individuals with DocuSign accounts receive the notifications.The rationale is that our office sends DocuSign envelopes to about 10,000 unique individuals per year who are our clients and do not have DocuSign accounts with our organization. The envelopes contain documents that the clients need to retain long-term, but our organization requires us to purge the documents from DocuSign after 90 days for security reasons.  We remind our clients to download and save the document locally, but it would be very helpful to have the option to remind them ahead of that 90-day mark.Note that if this is implemented, DocuSign should make sure to make this a configurable setting for DocuSign account admins -- we should be able to toggle the notifications on/off for whether individuals without a DocuSign account receive purge notifications -- I bet plenty of DocuSign users DO NOT want this, but that there are plenty of us who do.Thanks for considering!

    2
    8 months ago
    New Voice
    TleibasNew Voice

    Enable targeted sharing of saved searches (not global-only)Idea Submitted

    Currently, only Admin users can share saved searches. However, when an Admin shares a search, it is automatically shared with all CLM users, regardless of relevance.In our case, a non-Admin team member created a shared search for a specific research project and a defined group of users. Because she did not have Admin rights, she could not share the search. When an Admin attempted to help, we discovered that Admins can only share searches globally, not with a subset of users.This creates two challenges: Searches intended for a small project team are exposed to all users Admin involvement is required even for limited, project-specific sharing Proposed EnhancementAllow saved searches to be shared with: Specific users User groups / roles Project-based teams rather than only “all users.”Additionally, consider allowing non-Admin users to share searches within permitted groups, while maintaining Admin controls for broader sharing.Impact Improves usability for project-based and research workflows Reduces clutter and confusion from irrelevant shared searches Minimizes unnecessary Admin involvement

    0
    New Voice
    8 months ago
    Active Voice
    gretchenhsActive Voice

    Being able to download form data from several forms as one Excel fileDelivered

    It sure would be nice to be able to select several agreements at one time and being able to send the Form Data to an excel document.  Doing one at a time is pretty ridiculous.  We have a use case where it would be nice to go in daily and download all the form data to one Excel file as we have 100’s that will be coming in daily. Thanks 

    4
    8 months ago
    New Voice
    edwards13400New Voice

    Drag sort feature on template dropdown listsParked

    Please add the drag sort feature on template dropdown lists

    7
    8 months ago
    New Voice
    LaskoNew Voice

    Get template ID + name from envelope in Power AutomateDelivered

    It seem you cannot get the template ID or envelope in Power Automate. This makes it impossible to do advanced filtering based on template in Power Automate. I recommend having template ID + name passed in the Power Automate DocuSign connector.

    4
    8 months ago
    Active Voice
    susaActive Voice

    Shared access. Grant access only to specific envelopesIdea Submitted

    hi there. i got a client who has this need. to grant access to only specific envelopes. Shared access grants access to all. if there was a way to grant access only to specific envelopes and not to all, it will be helpful..This is the case when someone goes on holiday or unavailable and need coverage on the in progress and completed envelopes for a period of time but needs privacy over other envelopes in his/her inbox…Thanks

    0
    Active Voice
    8 months ago
    Newcomer
    WLWLNewcomer

    Account address setupIdea Submitted

    Postal Code Requirement: Hong Kong does not use postal codes. Please make the Postal Code field optional when Hong Kong is selected. Certificate of Completion: When a field (e.g., postal code or province) is left blank, the Certificate of Completion currently shows a dash “–”. It should simply hide the field instead of displaying a dash. Country Field Logic: Country is a mandatory field in the account address, but it does not appear on the Certificate of Completion. Please review why it is required yet not shown, and consider aligning the behavior.

    0
    Newcomer
    8 months ago
    New Voice
    Peter_Maresch_iSiNew Voice

    DS uses Comma "," as dividing digit for Webform CSV download - what about the dividing digit can be chosen?Idea Submitted

    CSV Download uses Comma as dividing digit.When you have a webromr with a great number of of numbers, this causes every now and then confusing results when the CSV is converted to XLS. What about using another dividig digit (such as “|” as for instance SAP does) so the numbers stay complete during conversion CSV to XLS?Or rather, that dividing digit could be chosen by user?

    0
    New Voice
    8 months ago
    New Voice
    Peter_Maresch_iSiNew Voice

    Webform completion Email refers to linked template and not to the Name of the WebformIdea Submitted

    WHen creating a Webform and get Email notification, that somebody filled the Webform, in the Email header only the name of the related tempate is shown and not the Name of the Webform issued. Could this be changed?

    0
    New Voice
    8 months ago
    New Voice
    JaredGNew Voice

    Display membership date on on main pageExisting Functionality

    The primary goal would be to know when the monthly send allowance resets. Ideally it would say ‘3 sends left until April 16th’ or similar.

    5
    8 months ago
    Active Voice
    JshearerActive Voice

    Allow Compound Conditional Logic in Document Rules (Doc Gen)Existing Functionality

    In Doc Gen within Salesforce you currently can only use AND logic or OR logic, not a combination of both ie. 1 AND (2 OR 3). I would like to be able to use more complex compounding/grouping logic in document rules to select which document to generate. This allows a single process to handle all versions of an Order Form as an example, instead of having to break it out to different Gen templates. This is not related to compound logic in the Word file, but under the Document Rules to choose which document to create specifically.

    2
    8 months ago
    New Voice
    Joe ChambersNew Voice

    Warning message when purging documents.Parked

    When purging documents, if your search parameters are too broad, the search just runs and then ends when it gets too many files with no messaging to indicates that’s what happened.  I would suggest that a message get posted to indicate you need to tighten your search or at least something to indicate this is why you are not getting a result.I’d also like an explanation as to why I am unable to filter by sender.

    2
    8 months ago
    Conversation Starter
    razia.cgoolamunConversation Starter

    Generating a report to get internal vs external envelopsExisting Functionality

    We use DocuSign as both internal and external tool to sign document and it is very difficult to have a report with internal vs external envelopes. We are currently using the Envelope Recipient Report but it has a limitation of only 50000 rows at a time. If we need to determine the number of internal vs external envelopes used for a year, we have to general several chunks of reports and merge the data, then apply some filters and formula which a very long and tedious process. Is it possible to run a volume report instead?

    3
    8 months ago
    New Voice
    davidnkcrookNew Voice

    Assigning sharing permissions based on groupsDuplicate

    It would be helpful to have predefined groups, i.e. Managers, that are automatically added to envelope sharing for team members.Currently the system blocks this until the user signs in for the first time, then we have to go back and retrospectively apply the permissions which are always to allow that team members manager to access their envelopes.

    3
    8 months ago
    Newcomer
    tamarathNewcomer

    Data label dont correlate to checkbox valuesParked

    When I am creating a series of checkbox values.  The data label values don’t match to what is configured for checkbox values.  The work around is to create all the data fields and select the box in front of the checkbox value to the right of the screen.  This will highlight which checkbox value matches the data field on the template.  The ask is that the functionality for the checkbox values mimic the radio button functionality.

    2
    8 months ago
    Troubleshooter
    ACOUTroubleshooter

    Increase the size of the signature window [API]Parked

    Hello,Could you please consider this new idea : Increase the size of the signature window via the REST API.I would like something like that :   And make background inactive when modal is up to avoid wrong touch. 

    2
    niani.byrd
    8 months ago
    Newcomer
    Cristina CerviNewcomer

    Export Functionality for the “Environmental Savings” ReportParked

    Export Functionality for the “Environmental Savings” ReportCurrently, DocuSign’s Environmental Savings report — which illustrates the environmental benefits of using digital signatures (e.g., paper saved, CO₂ emissions avoided, trees preserved) — is available for viewing only and cannot be exported or downloaded.We propose the development of a feature that allows users to export the Environmental Savings report in PDF and Excel formats

    2
    8 months ago
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