Skip to main content
arrow-left Back to Docusign.com

Developer

Ask questions, share knowledge, and get help from other developers as well as our support team.

  • 856 Topics
  • 4 Replies
840 Topics
V
Newcomer
VygeekNewcomer
asked in SDKs
EnvelopesResults from docusign_esign.models

Hello everyone, I’m making a little python app to gather envelopes reports. But now I’m stuck with: ImportError: cannot import name 'EnvelopesResults' from 'docusign_esign.models' (/home/paul_smartelia/webhook/paul/lib/python3.8/site-packages/docusign_esign/models/__init__.py) Did someone already had this is issue and know how to get out of this? Kind regards

341
S
Docusign Employee
W
Newcomer
what_kind_of_mickey_mouse_operNewcomer
asked in General
When I log in I am stuck, tons of javascript errors and a modal that says contact CS, but enable to.

I can log in, but there is an error modal that blocks the page. (https://apps.docusign.com/) I see tons of javascript errors that say:“[OPTIMIZELY] - ERROR 2024-05-09T22:53:59.227Z ATTRIBUTES_VALIDATOR: Provided attribute: accountPlan has an undefined value.” I hit “contact support”, and I can’t because it says: Unable to log in. If this is your first login attempt after purchasing a DocuSign plan, allow 15 minutes for account creation before accessing your account. For all other log in scenarios, contact DocuSign Support for assistance. going back to this page: I have to inspect the js console, remove the error message modal from the HTML.After I do that, i can click on the manage button and everything is usable, but still see thousands of JS errors. Seriously, this is some mickey mouse web development, with comments and unobfuscated JS, and really bad error handling. I wouldn’t even be surprised if these errors were not logged anywhere and they went into a void. Now I am questioning

1420
W
Newcomer
S
Newcomer
sgray128Newcomer
asked in SDKs
Retrieve a document and signature

I’m currently successfully sending and retrieving documents. What I need to do is retrieve the document and its signature. How would I do that? Here’s what I currently have coded: Function GetPageImagesAPI(strEnvelopeID As String) As Byte() Try Dim oApiClient As ApiClient = NewConfigureApiClient() Dim oEnvelopesApi As EnvelopesApi = New EnvelopesApi(oApiClient) Dim ms As MemoryStream = oEnvelopesApi.GetDocumentPageImage(mcreds.accountId, strEnvelopeID, 1, 1) Dim b As Byte() = ms.ToArray Return b Catch ex As ApiException Throw ex Catch ex As Exception Throw ex End Try End Function

831
E
Docusign Employee
S
Newcomer
SandhyaNewcomer
asked in Authentication
Invalid Grant - "no_valid_keys_or_signatures"

Hi, I am new to Docusign and facing an issue with access token being generated. The previous developer had integrated Appian with Docusign to send envelopes and the integration was working successfully till some time ago. Strangely, the integration is working well in both TEST and PROD. environments but failing in DEV. I am getting the error as “invalid grant”. The code and the keys are the same across all three environments except for the userId which is environment specific. I am using an Appian function to return the JWT token. Can anyone advice how to resolve this issue? TIA createdocusignrsajwttoken( /*externalSystemKey:*/ cons!DSC_SCS_KEY_DOCUSING_RSA_PRIVATE_KEY, /*iss:*/ cons!DSC_INTEGRATION_KEY, /*alg:*/ cons!DSC_ENCRYPTION_TYPE_RS256, /*typ:*/ cons!DSC_HEADER_TYPE_JWT, /*aud:*/ cons!DSC_AUTH_AUD_URI, /*scope:*/ joinarray({cons!DSC_SCOPE_SIGNATURE,cons!DSC_SCOPE_IMPERSONATION},cons!DSC_REQUEST_SCOPE_SEPARATOR), /*exp:*/ 60000, /*sub:*/ ri!userId )

5844
S
Newcomer
M
Newcomer
M A ButtNewcomer
asked in Go-live
How to make 20 Successfull API calls before review to Go Live?

Hi Learned Docusign Commuinty🙂 May I know how do we get those 20 successful calls before applying to review an app for Go Live to production environment? I mean I have tried API calls through Postman using the integration key and secret key created for the app but these 20 calls were not counted for the review! Will be grateful if any expert shares a solution to this issue. Thanks & regards,

5333
E
Docusign Employee
2
Newcomer
21DeeptiNewcomer
asked in Authentication
Not getting consent page for Authorization Code Grant

Not getting consent page for Authorization Code Grant sample, trying with console sample java application. getting com.docusign.click.client.ApiException: Error while requesting server, received a non successful HTTP code 400 with response Body: '{"error":"consent_required"}'

1923
Michael.Rave
Docusign Employee
K
Newcomer
KishorJayannaNewcomer
asked in eSignature API
dateSignedTabs

Hello, I'm making an API call to DocuSign to automatically insert the "date signed" into the document. Below is the API request payload: "dateSignedTabs": [ { "anchorString": "Date", "anchorYOffset": "-1", "fontSize": "Size12", "name": "Date Signed", "recipientId": "1", "tabLabel": "date_signed" }]The issue is that this results in placing the date everywhere it finds the string 'Date' in the document. I want to restrict it to only one place where the actual date is needed. Any suggestions or help? Thanks, Kishor

3641
Michael.Rave
Docusign Employee
K
Newcomer
kiranNewcomer
asked in eSignature API
Envelop creation Failure

Hello Champs, Am trying to create envelope using CreateEnvelope method from EnvelopesApi class and getting error - Error calling CreateEnvelope:. Porject designed in Dotnet core. appreciate your help. thanks.

831
S
Docusign Employee
Y
Newcomer
yuriNewcomer
posted in SDKs
about integration issues

I am going to integrate eSignature into my application, but I found that it requires JDK 11 or later, while my application is running on JDK 8. However, I can't upgrade because it might lead to uncontrollable issues in production. What should I do?

270
Y
Newcomer
V
Newcomer
VaughnBNewcomer
asked in eSignature API
Purchase Request Routing - Requester may sometimes be an approver.

I’ve been struggling with the best way to automate one of our form workflows with Docusign and the only way I’ve found to do it is with two separate templates. I’m hoping to get some tips on using conditional routing to simplify my solution. Here is a summary. I have a purchase request form with a possibility of 3 recipients. Requester Approver Purchaser If the form is filled out by a VP, SVP, CEO, etc. the requester completes and signs the form (In this case, the requester is also the approver). Next, the purchaser places the order, adds notes to the form, and marks it completed. If the form is filled out by an employee who is not a VP, the requester completes the form. The form is then sent to a VP for approval and then the purchaser who places the order adds notes and marks the form complete. My current solution using the DocuSign API is. The requester clicks on a link from a page on our Intranet. If the requester is determined to be a VP or above, generate an envelope from the “VP

512
V
Newcomer
L
Newcomer
Lincoln BastosNewcomer
asked in eSignature API
API eSignature users

Prezados, Estamos utilizando a API, ainda no ambiente DEV, para download de envelopes. Vamos solicitar A implantação o ambiente de produção, mas estamos com uma dúvida. Na URL para requisição é informado o ID da conta do usuário e com isso eu consigo consultar os envelopes daquela conta, a dúvida é quando essa chave de API estiver no ambiente de produção eu poderei consultar o envelope de qualquer usuário da minha instituição ou apenas os envelopes vinculados ao meu usuário? Ressalto que tenho acesso de Admin. A URL que mencionei é: requests.get('https://demo.docusign.net/restapi/v2.1/accounts/account_id/envelopes

541
JohnSantos
Valued Contributor
S
Newcomer
sachinpowarNewcomer
asked in eSignature API
templateUsageRestriction

Hi docusign community, I'm working on creating some logic to dynamically update my template with different content. When I make a GET call to pull the custom fields I've added in template, I see this: GET Request results : { "textCustomFields": [ { "fieldId": "10351158661", "name": "templateUsageRestriction", "show": "false", "required": "false", "value": "allOptions" } ], "listCustomFields": []} Does anyone know what the 'templateUsageRestriction' means and how to extract the actual fields? Are there any settings needed in my DocuSign template?

1921
Alexandre.Augusto
Docusign Employee
K
Newcomer
KishorJayannaNewcomer
asked in eSignature API
Multiple recipients - need help on adding the multiple recipients on a envelop

Hello, Below is the request payload for which I’m trying to create an envelope and send it to multiple signers, but the problem is creating the envelope with a single signer. { "documents": [ { "documentBase64":"JVwj===" , "documentId": "1", "fileExtension": "pdf", "name": "EmploymentContractDocuSign.pdf" } ], "emailSubject": "Kindly review and sign the employment contract document for Person: Test 002.2:47", "recipients": { "signers": [ { "email": "test@gmail.com", "name": " kj", "recipientId": "22", "routingOrder": "2", "isBulkRecipient": true } ], "signers": [ { "email": "Test002@yopmail.com", "name": "Test", "recipientId": "11", "routingOrder": "1", "isBulkRecipient": true } ] }, "status": "sent"}

992
J
Docusign Employee
K
New Voice
kensevNew Voice
asked in SDKs
Python Docusign Automation: Sending Multiple Documents

I’m trying to automate sending an envelope with multiple documents attached to it. However, when the email is sent, only the 1st document is seen. documents = []index = 1for pdf in listdir(flattenedFolder): if isfile(join(flattenedFolder, pdf)) and pdf[len(pdf)-4 : len(pdf)] == '.pdf': with open(join(flattenedFolder, pdf), "rb") as file: doc_docx_bytes = file.read() doc_b64 = base64.b64encode(doc_docx_bytes).decode("ascii") document = Document( # create the DocuSign document object document_base64=doc_b64, name = pdf[0 : len(pdf)-4], file_extension="pdf", document_id = index, order=index ) index += 1 documents.append(document)envelope_definition.documents = documents

1149
K
New Voice
T
Newcomer
Theresa JonesNewcomer
asked in Salesforce/Apex Toolkit
Apex: Field Update not happening based on envelope status in salesforce

I am sending document using apex. Sending and signing is happening properly also, document is attaching back to salesforce record once signing is completed by all parties. I also want to update field in salesforce record based on envelope status. Like this: Envelope status ='Sent' then Document__c.Envelope_Status__c='Sent' Envelope status ='Completed' then Document__c.Envelope_Status__c='Completed'. I am giving these conditions in code like below: myEnvelope = myEnvelope.withOptions( new dfsle.Envelope.Options( null, new dfsle.Document.WriteBack( recordId, dfsle.Document.WRITE_BACK_NAME_ENVELOPE_STATUS_PDF, true, false ), new Map<String, Map<String, Object>>{ dfsle.Envelope.STATUS_SENT => new Map<String, Object>{ 'Document__c.DSEnvelope_Status__c'=>'Sent' }, dfsle.Envelope.STATUS_COMPLETED => new Map<String, Object>{ 'Document__c.DSEnvelope_Status__c'=>'Completed' } }, new Map<String,Map<String, Object>>{ dfsle.Recipient.STATUS_DECLINED => new map<String,Object>{ 'Document__c.DSEnvelop

3611
S
Docusign Employee
A
Newcomer
Aymeric.PNewcomer
asked in eSignature API
eSignature API - Envelope templates empty response

Hello, We are calling the eSignature API to retrieve the template ID used in an envelope (/envelopes/xxx/templates). Sometimes these calls return empty responses whereas envelopes were using a template - see below example : Green OK - Red KO Can someone explain why templates are not retrieved correctly ? Thank you !

875
A
Newcomer
D
Newcomer
danny.schumannNewcomer
asked in General
Right and Role - Signatures

Hello everyone. I would like to setup a meaningful rights role concept. I would like to have users who are “only” allowed to send simple signatures, but cannot make any other settings.There should be 3 users who can also send qualified electronic signatures, while others cannot. I would also like users to be able to send letters exclusively via API. Can this be done with the setting? Thanks - and have nice weekend

392
D
Newcomer
R
Newcomer
RyanTranNewcomer
asked in eSignature API
Create and Send envelope on behalf of another user

How do you create and send an envelope on behalf of another user using the REST API?

10682
T
Docusign Employee
M
Newcomer
MinalNewcomer
asked in General
How do I turn on features for my DocuSign developer account?

I have a DocuSign developer/sandbox account and a production account. I want to explore web forms and SMS delivery with my sandbox account. How can I get these features enabled in my sandbox account?

762
A
Community Moderator
J
Newcomer
jagadeesh.chNewcomer
asked in Docusign Connect
Recipient-Delivered event

I’m using Docusign Envelope events: Sent Delivered Voided Declined Completed I do have a signer & a carbon-copy as well attached to the envelope. Now, the problem is Envelope-Delivered gets triggered only when all the recipients including the carbon-copy opens it. In my case, the recipient in the carbon-copy doesn’t open until unless its completed. So, I wanted to use Recipient-Delivered event such that we can get this event when any of the recipient opens it. So that I can monitor the signer’s status & can use it accordingly. So, my actual question is if the recipient in carbon-copy opens it after the signer has signed it, do we still get the delivered trigger??

1007
Michael.Rave
Docusign Employee
J
Newcomer
jay1994Newcomer
asked in eSignature API
Docx file corrupted after signing - This PDF file is encrypted and can't be opened

Attached sample docx seems to be corrupted after signing and trying to open via microsoft work , the docx has been signed via eSignature APIS.

1921
Alexandre.Augusto
Docusign Employee
E
Newcomer
ericwu-bluefleetNewcomer
asked in Authentication
Can I have multiple production application keys from multiple companies?

I represent an ERP from which my customers (Business) will emit signable documents. Currently, if my customer requires a Docusign integration, we ask them to create an appdemo account so that we (, logging in with their credentials, ) can create and configure the App & Key credentials, security settings, etc. Then, when the tests are finished, they have to provide another (this time, paid) account so we can link it with their previous development account. My intention is to create the App & Keys from my Docusign enterprise account for each of these customers whenever they require a Docusign integration. Then, when I finish the mandated 20 integrated tests, I would send them the OAuth link so they can login and authorize using their subscribed account. By doing that, I intend to keep all integration keys my ERP uses in a single, managed, account. Is there an issue here? Should I not be doing that? Is this behavior expected? And if not, what are the alternatives?

534
E
Newcomer
J
Newcomer
JohnDeoNewcomer
asked in eSignature API
Is it possible to use the custom fields as a placeholder inside email to fill some data dynamically. So that the creator of envelope just fills in the information in the custom field and it will be used in the email body/subject etc..

Is it possible to use the custom fields as a placeholder inside email to fill some data dynamically. So that the creator of envelope just fills in the information in the custom field and it will be used in the email body/subject etc..

651
Alexandre.Augusto
Docusign Employee
J
Newcomer
jnjnjnjnjnjnjnjnjnNewcomer
asked in eSignature API
adding check boxes

I'm using Power Automate to add checkboxes to a document. The requirement is to include three checkboxes, with only one selectable at a time. How can I achieve this?

1463
Michael.Rave
Docusign Employee
M
Newcomer
MJTNewcomer
asked in Salesforce/Apex Toolkit
How to use the genAndConvertEnvelope endpoint with Apex?

We have a request to automatically generate a docusign gen template that contains merge fields from an opportunity then automatically send it. I found this video on YouTube https://youtu.be/cjOFo_j1PS0?si=FG-Sz0Qna9dUbfq5 Which uses the genAndConvertEnvelope endpoint and provides a code example in the link but I’m new to Apex and stuck as to how to use the genAndSendEnvelope end point to go one step further and send the generated document via the api. Does anyone have any apex code examples they could share or any advice on how to do it please? I would like to do it with combination of flow and invocable apex where flow passes recordId, docusign templateId (with merge fields), recipient name and email as invocable variables to the apex class then use an at future method to make the callout to generate the document, create envelope, add generated document to envelope, set recipients and then send to recipient. Has anyone done something similar? https://developers.docusign.com/docs/docge

2232
C
Docusign Employee

Most helpful members this week

Badge winners

Show All Badges

Popular tags

Code of Conduct

Docusign Community

Code of Conduct