Golive review declined

Forum|Forum|1 year ago
March 5, 2025
1 reply
156 views

"Could you please review this log file and identify the specific error I made?

I followed all the required steps in the DocuSign Developer documentation and successfully completed the first 20 API calls, yet my go-live request was still rejected."

I

Iandro.Simoes

Docusign Employee

Hi @phamtung,

Thanks for reaching out to Docusign Community.

The Review Declined status requires additional information before we allow integrations to go live. In this scenario, it may be necessary to submit a Powerform before the request is fully processed. Please create a case in the Docusign Support channel, and then one of our specialists can guide you on how to finish the process. Thanks.

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