Developer

CredentialSoap endpoint

I downloaded the DocuSignSample and put in my developer credentials and it fails with: javax.xml.ws.soap.SOAPFaultException: Response was of unexpected text/html ContentType. Incoming portion of HTML stream: <html><head><title>Object moved</title></head><body><h2>Object moved to <a href="/API/3.0/Member/Error.aspx?aspxerrorpath=/api/3.0/api.asmx/">here</a>.</h2></body></html> I am using an end point of: "https://demo.docusign.net/api/3.0/api.asmx/";I am not sure if my issue is the end point or something about my account. I am see help for other APIS, but not the CredentialSoap used in the code.

364

AkshayNew Voice

Security Appliance application Migration from one server to another server

Hello All, Do you have idea how the URL is setup for migrating security appliance from one server to another? We at our organization are quiet struck to find the way to set this URL. have referred lot’s of guides but of no help.

262

asked in Salesforce/Apex Toolkit

eliot75Newcomer

Generate contract (pdf) from Salesforce Opportunity (Apex)

Hello all,We have a button on our Salesforce Opportunities that redirects us to a standard Docusign page to generate the contract and get it into Salesforce files.Our button calls this url, providing the template id:{!URLFOR('/apex/dfsle__gendocumentgenerator', null, [sId = Opportunity.Id, templateId = 'a1OAZ0000007wXM2AY', recordId = Opportunity.Id, recordName = Opportunity.Name, title = 'Contrat'])} Once clicked, the contract is being generated and when we get back on our Opportunity in Salesforce, we can find the file related (pdf). Our need is to replace that manual action using apex by calling Docusign API to generate and store it as file on the Opportunity. I have checked on forum, but did not find an easy to integrate solution, what would you recommend please? NB: We dont need to sign the contract, just to generate it Thanks for your help!

1361

kumar24sepNew Voice

How to Achieve Better Sender Identification and Transparency in DocuSign Emails?

Hi DocuSign Community,I have a requirement where, whenever an envelope is sent through DocuSign, the recipient currently sees "docusign.net" as the sender's email domain (e.g., dse_demo@docusign.net). Instead, I would like the recipient to see the actual email address of the person who sent the envelope (e.g., john.doe@example.com).Here are my questions: Is it possible to achieve this using DocuSign APIs? Specifically: Can we dynamically provide a unique sender email address for every envelope we send through the API? Can this email address replace the docusign.net domain so the recipient sees the actual sender's email in their inbox? If the above requirement is not possible, what are the recommended solutions to achieve better sender identification and transparency? The goal is to provide better transparency and identification for recipients, allowing them to immediately recognize the sender. Let me know if this is achievable and what solutions can take me closer to this requirement.

371

MkcharmNewcomer

Subject: Issue with Candidate Signature Disappearing When Forwarding via API in DocuSign Production

Hi,I’m trying to add a digital signature by forwarding a completed contract—i.e., the employee candidate has already completed their signature. I then add HR representatives as recipients in chronological order, with signature and date placeholders, by forwarding the completed contract using the DocuSign APIs.Everything is working perfectly in the development environment. However, in the DocuSign production account, when I forward the contract (which is in a "completed" status with the candidate's signature) to HR reps for additional signatures, the candidate’s signature disappears.This issue does not occur when I perform the same process manually through the DocuSign interface—only when using the API.Could anyone help me resolve this issue?Thanks,Manikandan T

get started button not going up

shehzad1186New Voice

asked in General

when i entered all details then i clicked on the get started button but its not going up

2302

s2s_josefbrtNewcomer

Focused view is loading infinit trying to display identity verification

Background:We provide a onboarding portal as SaaS solution in a B2B environment. The onboarding portal allows our customers to manage the collaboration with their distributor, clients and so on. So basically every of their external partners need to go through the onboarding portal, that we provide. A part of this onboarding portal is the signing of business related documents (e.g. NDA, GDPR, ...). To fit our customers needs, we want to integrate DocuSign as a possible method to sign documents. Our customers have access to a configuration portal where they can customize their onboarding portal and invite new externals to process the onboarding portal.Process:Our customers can connect their DocuSign account to our app. With this connection they can choose which DocuSign account they want to use. In the configuration of the onboarding portal they can add a new DocuSign element and choose a DocuSign template which is connected with this element. Our flow intends that the customers have the

311

How To Collect Payments In Docusign Using PayPal

sofian_solusignFrequent Contributor

posted in General

Hi! I just published a new YouTube video on how to collect payments in Docusign using PayPal through Braintree.You’ll learn how to:Set up and link your PayPal and Braintree accounts Add a payment gateway to your Docusign templates Collect fixed or dynamic payments during signing Ensure full PCI compliance and securely save card data for subscriptionsStreamline your contracts and payment collection in one flow! Watch the full video here: Sofian Saoudi | Founder @Solusign Consulting - Docusign PartnerNeed help with Docusign?Book a call with me🌎 www.solusign.Solusigncom | 📧 hello@solusign.com | 📺 Learn Docusign on YouTube

380

Check If Current DocuSign Plan Qualifies for API Calls e.g. DocGen API

kathcaresNew Voice

posted in eSignature API

Hi Everyone, Does anyone know how I can check if my subscription allows use of specific API calls? We’re targeting for DocGen API, and I find this list Docusign Developer API | Plans & Pricing pretty vague.My current idea of checking is/are:via Account > Plan and Billing then checking for APIs in the plans and pricing. Or using Postman with existing apps and keys in our production account to check if it’ll pass (havent tried this yet)This is our first time to use APIs with docusign. Our apps and keys are automatically generated via the DocuSign Negotiate package that we have on Salesforce. I’m having a hard time contacting support and creating a case (as I do not have direct access to prod). Any suggestions how I can check it? Appreciate all your responses. Thank you!

332

KanikaNewcomer

Docusign JWT Grant - Not Returning code as typ : JWT

Created App and Key with Redirect URI and RSA Key Pair. Sent request in format https://account-d.docusign.com/oauth/auth? response_type=code &scope=YOUR_REQUESTED_SCOPES &client_id=YOUR_INTEGRATION_KEY &redirect_uri=YOUR_REDIRECT_URI. Replacing with my value. Code returned is of typ:MT and Payload is not JSON format. Instead it is in binary format

341

1Password manager extension causing Application Error

jloucksdevNew Voice

asked in Authentication

Hello, While doing user testing for a client I came across a bug on the docusign platform, specifically in the Firefox browser when the 1Password extension is enabled. The password manager seems to be blocking users from fully completing their account set up with Docusign.session transaction ID b055adb1-64a6-4592-95f6-868a8f9b8d8f and the steps to reproduce this error.Steps in Firefox browser (regular or private browsing, with browser cache fully cleared): Docusign account activation by following the generated link in email inbox Set password for Docusign Account → when the login button is clicked, 1pass redirects the user to the Application error message rather than the successful Docusign login page. This process works in Chrome with 1password extension installedAny advice on how to get around this bug (without disabling the extension) would be greatly appreciated.

1541

lemorenoNewcomer

Docusign vs Ariba integration

We have an issue connecting SAP Ariba with docusign, the error specifies that the id from airba doesn´t match the id from docusign during the consent phase. Although both users are equal (matching also the lower and upper cases, no blank spaces also). See attached info with screenshotsThis integration works fine in our sandbox.Any clue?

250

mlpameerNew Voice

Use API with out developer Account.

I’m using a regular DocuSign (production) account, but I don’t have a developer account. I’d like to retrieve all completed envelope emails using the API. How can I achieve this?

381

how to retrive signed document through api

Mr.rahulNew Voice

posted in eSignature API

As a developer using DocuSign's iFrame embedding for signatures, the system automatically emails signed documents - how can I additionally retrieve signed documents via API immediately after signing completes?

711

asked in Docusign Connect

VamsiNewcomer

Trigger for Power Automate Flow - DocuSign - When Envelope Status changes

Create a Power Automate flow that triggers whenever the status of a DocuSign envelope changes (regardless of the specific status), and automatically sends an email notification to the document owner. The email content should vary based on the new envelope status as follows: If the status is "sent", notify the owner that the document was sent. If the status is "completed", notify the owner that the document was completed. If the status is "declined", notify the owner that the document was declined. If the status is "voided", notify the owner that the document was voided. I'm encountering an issue while creating a Power Automate flow with the "When an envelope status changes" trigger from DocuSign. If I select a specific event like "Sent", the flow only triggers for that particular status. However, my requirement is for the flow to trigger on any envelope status change (e.g., Sent, Completed, Declined, Voided), and then send an appropriate email notification based on the new status

981

asked in Salesforce/Apex Toolkit

Heartly.HarshNewcomer

Next button on the Send with Docusign Action page is not working

After refresh my sandbox with production. Again user is added in the “Docusign Setup”> “User Managemenet”. User has necessary permission set assigned for generates and send document.Now after generate the document, when I hit “Send with Docusign” Action Button. It shows an error toast notification with “Not Found”.After that nothing happens. and Send with Docusign page stays on that page only.What would be the issue

953

asked in Docusign Connect

CRM DeveloperNewcomer

The API returns "500 Internal Server Error"

We have created one webhook and in that, we call an API on change of document signed.The API triggers but it returns an error of 500 Internal Server Error.And when we debug the api call then we do not get the document pdf bytes in it and it returns null.

1151

Enterprise Mobility Management with intune for IOS

GeorgiNewcomer

asked in Mobile SDKs

Hello Everybody,I am trying to configure with Intune App configuration policies for iOS, but for some reason the corresponding configuration is not applied on the phone. Has anyone managed to configure the appropriate settings for iOS as they work for Android.

5884

SneerNewcomer

Signer-Held Digital Certificates in developer account

Hi,How can I test signing using Signer-Held certificates in a developer account? I don’t have the “Signature Types” page in my admin settings (https://support.docusign.com/s/document-item?language=en_US&bundleId=pik1583277475390&topicId=yeq1686228229315.html&_LANG=enus)This article (https://developers.docusign.com/docs/esign-rest-api/esign101/concepts/standards-based-signatures/) mentions that “to enable QES Signatures for your developer account, contact Docusign Support. ”. However, I cannot open a support ticket either since I cannot authenticate to the support site using developer credentials…?

330

jeeagrawalNewcomer

Anchor tab not working

Hi Team, We have created one document using LWC and added \s1\, \d1\, etc. Anchor tags put using html code but it show normal “\s1\”, signature is not enable. pls help me out. Please find attachment for more information.

471

shehzad1186New Voice

no one email is working to cteate a docusign developer account

hello guys i hope that all of you are fine i have been suffering from the very serious issues persisting no one email is not working in my network to create the docusign developer account now i am going to change the ip address permanently by command prompt please give me a suitable reply that changing ip can solve this issue or not?

791

sofian_solusignFrequent Contributor

posted in General

Docusign Stripe Payments

Hi! I just published a new YouTube video on how to integrate Stripe with Docusign to collect payments during signing.You’ll learn how to:Add Stripe as a payment gateway inside your templates. Set up one-time payments and save payment methods for future use. Use conditional logic and formulas to calculate dynamic pricing. Handle limitations for subscriptions using automation tools like Zapier or Make.Streamline your contracts and payment collection in one flow! Watch the full video here: Sofian Saoudi | Founder @Solusign Consulting - Docusign PartnerNeed help with Docusign?Book a call with me🌎 www.solusign.Solusign.com | 📧 hello@solusign.com | 📺 Learn Docusign on YouTube

220

Emily1008Newcomer

Is symmetric encryption of JWTs (HS256) supported for ?

Is it possible to use HS256 symmetric encryption algorithm for generation of JWTs? I can only see the asymmetric encryption RS256 used in the walkthroughs. I am trying to consume https://account-d.docusign.com/oauth/token with a JWT to get an access token, but it would be easier if this was possible with HS256 JWT encryption.

362

shehzad1186New Voice

which mail is working for creating the docusign developer account?

hello guys how are you all i think that you will be great at alll guys i have very serious issue guys i need such akind of mail that works for docusign developer account creation i have tried many kinds of of mail but not to avail plz let me know that which mail is used for creating the docusign developer account creation

391

asked in Salesforce/Apex Toolkit

TausifNewcomer

Get remote signing URL in Salesforce

I have a requirement to trigger sending of a document via DocuSign for remote signing. The signing link for the documents needs to be sent as a text message (SMS) using a custom solution (Twilio). Using Apex Toolkit dfsle.EnvelopeService.sendEnvelope(myEnvelope, false), I’m able to generate an envelope with a Template. Now the challenge is to get the signing URL. I have been able to get the recipient preview URL using dfsle.SigningService.getRecipientPreviewUrl(docuSignUUID,1) but it can’t be used to complete the document. I have tried using dfsle.SigningService.getSigningUrl(envelope, returnURL ,true) but it alwasy returns a NULL value.Is it possible to achieve what my requirement says? If yes, can someone throw light on what I’m missing or have been doing incorrectly?

702