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Question

The Envelope is not Complete" when Sending Document via Static Variable

  • November 5, 2025
  • 1 reply
  • 6 views
A
Newcomer

I am encountering the following error when attempting to send a document using a static variable in my integration with DocuSign:

The Envelope is not Complete. A Complete Envelope Requires Documents, Recipients, Tabs, and a Subject Line. 
Error querying documents for Envelope ID = 95d29fa2-762b-49c6-a162-44ce4d16cd23

Context:

  • I am using a static variable to pass the document to the envelope.
  • The envelope creation process seems to fail because it does not recognize the document as attached.
  • Recipients and subject line are already set, but the error persists.

Question:

  • How can I ensure that the document is properly included in the envelope when using a static variable?
  • Are there any specific steps or API parameters required to validate the envelope before sending?

Any guidance or best practices would be greatly appreciated.

1 reply

A
Docusign Employee
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  • Achille.NisengweDocusign Employee
  • Docusign Employee
  • 24 replies
  • November 6, 2025

Hi ​@anilc59 the error message occurs when the envelope definition does not contain the minimum required parameters in the request body. You mentioned that you are using a static variable to hold document. Ensure the static variable is initialised and  use the API request logs to confirm the API request JSON payload has all the required properties.

 

To get the API Request Logs, log in to the Docusign user that makes the API calls to create the envelopes:
1) You would click your Profile image and select My Preferences in the dropdown menu. 
2) Clear logs if there are any.
3) Make sure logging is enabled.
4) Click Save. 
5) Run your process via your application to send the Docusign envelope. 
6) Once that completes, refresh the General Settings page in Docusign and click Download. 
7) There should be a file in that zip folder with a name that includes something like"Created_CreateEnvelope" if the call completes successfully or "BadRequest" if you got an error.

The article below includes visual steps for capturing API Request Logging:
https://support.docusign.com/en/guides/ndse-user-guide-api-request-logging
 

Inspect the file that starts with “BadRequest" and ensure you are providing all the required parameters in the request body.


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