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Question

i am gettting an error when using Visual Studio COde :

  • November 3, 2025
  • 1 reply
  • 60 views

SanalVenu
Active Voice
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Request Failed: 400 {"error":{"message":"Model is not supported for this request.","code":"model_not_supported","param":"model","type":"invalid_request_error"}}

1 reply

Leandro.Reis
Docusign Employee
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  • Docusign Employee
  • November 4, 2025

Hi ​@SanalVenu,

I hope this message finds you well.

I’ve never come across this specific error message before. Could you please provide more details about when you’re encountering it? For example, which endpoint are you trying to call when you receive this response?

I recommend opening a case with our Support team so we can gather more detailed information about the incident, such as the Integration Key being used. With that information, we’ll be able to investigate the issue in more depth and provide appropriate guidance.

Kind regards,
Leandro Reis
Developer Support | Docusign