Hello,
We’ve noticed that when multiple emails are sent from DocuSign with the same subject line, Gmail automatically groups them into a single conversation thread. This makes it difficult for our recipients to easily identify or track individual signing requests.
Could you please let me know if there’s a way to prevent this behavior by adding unique identifiers so that each message is treated as a separate email in Gmail?
The envelopes are created via the API from a PHP application, and I’m using the Email Signing Resource file to define the email subject template.
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