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Find answers to your General Docusign developer questions.

  • 167 Topics
  • 251 Replies
167 Topics
T
Newcomer
TsumiNewcomer
asked in General
NetSuite Integration Custom Buttom with Code

Hi, I have a question, In the custom button with code in NetSuite. Is it possible to get the values of a record ( like name, address etc) in the script? I tried to use record.load but it does not work since it is not a SuiteScript.

341
T
Newcomer
Lindsay.Rothfeld
Docusign Employee
Lindsay.RothfeldDocusign Employee
published in General
Register for the Virtual Docusign Discover | Developer Event
Register for the Virtual Docusign Discover | Developer Event

Join us at Docusign Discover 2024 | Developer Event to explore the possibilities of building on Docusign. Why attend? Harness APIs to elevate your products, streamline workflows and unlock insights. With tools spanning the entire contract lifecycle, Docusign Discover equips you to integrate, automate and optimize agreements.What to expect: Unlock New Ways to Build: Introducing Docusign for Developers Hear from members of  the Docusign DevX team on how to empower your development with more efficient, extensible and scalable tools and services.  Transform Agreements End to End Learn how to extend workflows and extract data and insights with our new APIs. Become an Expert: Extension Apps Learn from real-world use cases to leverage custom workflows, templates, authentication, and new APIs to help you power the best Customer Experience. Elevate Your eSignature Experience Learn how to leverage custom workflows, templates, authentication, and new APIs to unlock secure, scalable integration

540
Lindsay.Rothfeld
Docusign Employee
leah.breen
Community Admin
leah.breenLeah Breen
published in General
Will you be in Chicago this November?

We’re headed to Chicago for the Microsoft Ignite conference this November and decided to throw TWO epic Community events in Chicago. If you’re in the area, you’re invited to both—we can’t wait to see you! Here are the details for the events:Nov 18: Cruise the Chicago River with us Sunset Cruise: Glide through the heart of Chicago in a glass-enclosed vessel as the sun sets Premium Bar & Bites: Indulge in a full bar and chef-prepared light bites to keep you refreshed DJ Entertainment: Enjoy music and landmark announcements as we cruise along the river Exclusive Setting: We’re keeping this to 66 people to foster deeper conversations and meaningful connections Request to attend the Chicago River cruise on Nov 18 ​​​​​​​Nov 19: After-hours hangout at an arcade pizza bar Dinner on Us: Enjoy plenty of light bites, pizzas, and desserts—enough to keep you going without slowing you down. Open Bar: Yep, drinks are on us too, exclusively for our crew. Arcade Games: Test your skills o

660
leah.breen
Community Admin
sofian_solusign
Troubleshooter
sofian_solusignTroubleshooter
posted in General
How to Change or Fix Your Docusign Signature

Hi! I just published a new YouTube video on how to solve common signature issues when using Docusign. You will understand how to adjust signature styles and sizes, troubleshoot problems with document resolution, and learn best practices for a seamless signing experience. Whether you're new to Docusign or a seasoned user, this guide will help you avoid frustration. You can find it here: Sofian Saoudi | Founder @Solusign Consulting - Docusign PartnerNeed help with Docusign?Book a call with me🌎 www.solusign.com | 📧 hello@solusign.com | 📺 Learn Docusign on YouTube

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sofian_solusign
Troubleshooter
C
Newcomer
C_ YipNewcomer
asked in General
Can system dynamic display the info based on the value?

We will send the envelop to Factory, the receiver will input from the drop-down list.   Can system display the vendor name based on the factory name selected?If yes, how to maintain the list of factory and the relationship between the factory and vendor? 

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C
Newcomer
W
Newcomer
WenddyNewcomer
asked in General
Albato integration

Are you planning an integration with Albato?It is a no-code automation platform with a vast library of apps - https://albato.com/apps

511
E
Docusign Employee
T
Newcomer
test_authentication_code_grantNewcomer
asked in General
Error: "javax/ws/rs/core/Configurable"

Hi everyone,I have created a DocuSign microservice using JHipster. When I make a POST request, I get a 500 error, and it requires javax.ws.rs.core.Configurable (see attached image for the error).  In the pom.xml, I am using the jakarta.ws.rs-api dependency to avoid conflicts with Eureka, which otherwise fails.Does anyone know how to solve this issue or have any suggestions on how to manage the dependency correctly?Thanks a lot for your help!POM: 

4172
S
Newcomer
H
Observer
HighlandsObserver
asked in General
The payment amount you entered is less than the minimum allowed

I keep getting this error: The payment amount you entered is less than the minimum allowed

822
C
Community Moderator
sofian_solusign
Troubleshooter
sofian_solusignTroubleshooter
posted in General
How to Create a Mail Merge in Docusign

Hi! I just published a new YouTube video on how to create mail merge documents in Docusign without using third-party tools.You will learn how to set up document templates, merge fields, and even automate document generation directly in Docusign to save time and eliminate manual errors. You can find it here: PS: join me every Wednesday at 9 AM PST during a free Q&A session. Click here to register! Sofian Saoudi | Founder @Solusign Consulting - Docusign PartnerNeed help with Docusign?Book a call with me🌎 www.solusign.com | 📧 hello@solusign.com | 📺 Learn Docusign on YouTube

10950
sofian_solusign
Troubleshooter
S
Newcomer
sshelkoshveinNewcomer
asked in General
Deactivation of API connection between Docusign and SuccessFactor

Hello All,Could you please help me with the following question - how I can temporarily deactivate API connection between Docusign and SuccessFactor?Thank you!Best regards,Serge Shelkoshvein

402
S
Newcomer
sofian_solusign
Troubleshooter
sofian_solusignTroubleshooter
posted in General
How to integrate Docusign with HubSpot

Hi! I just published a new YouTube video on setting up the Docusign for HubSpot integration.You will learn the pros and cons of both the standard and custom integration methods, how to configure each setup, and how to streamline your document workflows to save time and effort. You can find it here: PS: join me every Wednesday at 9 AM PST during a free Q&A session. Click here to register! Sofian Saoudi | Founder @Solusign Consulting - Docusign PartnerNeed help with Docusign?Book a call with me🌎 www.solusign.com | 📧 hello@solusign.com | 📺 Learn Docusign on YouTube

1210
sofian_solusign
Troubleshooter
sofian_solusign
Troubleshooter
sofian_solusignTroubleshooter
posted in General
How To Send Docusign Documents To Multiple People

Hi! I just published a new YouTube video on how to send multiple documents for signature to different people using Docusign.You will understand how to automate the entire workflow, whether you're sending the same document to multiple signers or creating a unique process for each individual, plus how to simplify using templates and automation tools. You can find it here: PS: join me every Wednesday at 9 AM PST during a free Q&A session. Click here to register! Sofian Saoudi | Founder @Solusign Consulting - Docusign PartnerNeed help with Docusign?Book a call with me🌎 www.solusign.com | 📧 hello@solusign.com | 📺 Learn Docusign on YouTube

1030
sofian_solusign
Troubleshooter
sofian_solusign
Troubleshooter
sofian_solusignTroubleshooter
posted in General
Docusign Integration With Salesforce (FULL GUIDE)

Hi! I just published a new YouTube video on the three types of Docusign integrations with SalesforceYou will understand the differences between Docusign for Salesforce, Docusign Doc Gen, and Custom Integrations and how each method allows you to create, send, and track documents directly from Salesforce. You can find it here: PS: join me every Wednesday at 9AM PST during a free Q&A session. Click here to register! Sofian Saoudi | Founder @Solusign Consulting - Docusign PartnerNeed help with Docusign?Book a call with me🌎 www.solusign.com | 📧 hello@solusign.com | 📺 Learn Docusign on YouTube

2590
sofian_solusign
Troubleshooter
A
Newcomer
Allan CampbellNewcomer
asked in General
Can't create a Developer account

I can’t create a Docusign developer account - when filling out the form and submitting, the subsequent “clock” just spins and spins forever.  Have tried two computers and two different browsers.    I’ve seen some other mentions of this issue but no resolution.    Help??

7084
A
Newcomer
M
Newcomer
mplissNewcomer
asked in General
Sign contracts on web-site

Dear Colleagues,My name is Mikhail Pliss, and I am the CIO of the startup Solify.me. We are developing a platform for solar panel installations in the US market. We require a solution that allows our customers to electronically sign contracts with us within their personal accounts on our website. Would you be able to assist us in implementing this feature? We anticipate approximately 1000 customers per year, who are homeowners interested in installing solar panels. They will register on our website using their email addresses.Thank you for your time and consideration.Sincerely, Mikhail Pliss CIO, Solify.me

391
B
Docusign Employee
B
Newcomer
BenZellerNewcomer
asked in General
Medical consent form

Is there a way to automate medical consent forms.  Recently I have had to fill out and sign forms for my minor children for religious & civic organizations.  The forms have many check boxes and signature lines as well as text fields.  Both organizations sent them in PDF with the intent of parents printing them, manually filling them out, & returning them in person.  Returning them required standing in long lines while  volunteers visually checked them and verified they were properly filled & signed.  Then all the forms were gathered and put into a box and taken on the trips with the groups to various activities.  As a parent it is a little disconcerting that my child's medical info is on a piece of paper reviewed by volunteers and in a box somewhere.  My question is:   Is there some way to collect and automate that info on DocuSign?  Is there a way that DocuSign forms can populate a database which could be later linked to some sort of QR code on a bracelet so that the relev

471
S
Docusign Employee
sofian_solusign
Troubleshooter
sofian_solusignTroubleshooter
posted in General
How To Use Docusign ID Verification

Hi! I just published a new YouTube video on Docusign Identity Verification.You will learn how to ensure signer authenticity with Docusign's identity verification tools. I'll walk you through setting up ID verification, acceptable documents, and secure authentication methods, with a live demo to see these tools in action. You can find it here: PS: join me every Wednesday at 9AM PST during a free Q&A session. Click here to register! Sofian Saoudi | Founder @Solusign Consulting - Docusign PartnerNeed help with Docusign?Book a call with me🌎 www.solusign.com | 📧 hello@solusign.com | 📺 Learn Docusign on YouTube

1000
sofian_solusign
Troubleshooter
H
Newcomer
Haufe OnboardingNewcomer
asked in General
Docusign OAuth Invalid Grant with unexpected_origin_included

Morning, in my team we are trying to implement an integration with DocuSign and according to the documentation, we need to setup an OAuth process. In order to do so, the steps we’ve followed are:Create a developer account Go to “Integrations” → “Apps and Keys” and create an app there with a secret key and also the redirect URIs and CORS configuration. As it is the first try, we used “http://localhost:3000” everywhere. We followed this link from the documentation: https://developers.docusign.com/platform/auth/authcode/confidential-authcode-get-token/ We’ve implemented a redirection from our frontend to get an authCode as stated in the documentation by calling https://account-d.docusign.com/oauth/auth with response_type=code,scope=signature cors,client_id={OUR_CLIENT_ID} and redirect_uri=http://localhost:3000 Afterwards, we are doing a POST request through axios to https://account-d.docusign.com/oauth with the parameters stated in the documentation (a header with Authorization: Basic {CO

4334
Hengfeng Ge
Frequent Contributor
K
Conversation Starter
kokosConversation Starter
asked in General
In power automate I set tabs to optional but appear required when I send the document.

   This happens with every tab when I set them to true

756
K
Conversation Starter
sofian_solusign
Troubleshooter
sofian_solusignTroubleshooter
posted in General
How to control which Docs your recipients see with Document Visibility

Hi! I just published a new YouTube video on how to use Docusign's document visibility feature.You will learn how to control who can view specific documents within a single Docusign envelope, ensuring confidentiality between different parties. You can find it here:  PS: Join me every Wednesday at 9 AM PST for a free Q&A session. Click here to register! Sofian Saoudi | Founder @Solusign Consulting - Docusign PartnerNeed help with Docusign?Book a call with me🌎 www.solusign.com | 📧 hello@solusign.com | 📺 Learn Docusign on YouTube

610
sofian_solusign
Troubleshooter
T
Newcomer
tyilmazNewcomer
asked in General
Starter API Plan

Hi, I have 2 questions about Starter plan for Developer API.https://ecom.docusign.com/en-GB/plans-and-pricing/developerPlease check the link for price plans. It says 40 envelopes per month and also 5 envelopes.I didn’t understand the difference. We expect to get 20-30 applications monthly.But I wonder what happens if we sometimes exceed 40 envelopes.Will the system block requests or there will be extra charge for the exceeded envelopes. Thanks

1122
S
Newcomer
T
Newcomer
TSUdocsNewcomer
asked in General
How to create Powerform- I dont see an option

I am trying to create a powerform so that I an send the docusign link in an email. I watched the video in this page How to Create a PowerForm | eSignature (docusign.com)However, when I click on the 3 dots near the template, it doesn't show me an option to create a Powerform as shown in the video. Can you please help?Please find my screenshot attached. 

2523
A
Community Moderator
S
Newcomer
steve51523Newcomer
asked in General
Test Bulk Import

is there a way to test bulk import without it counting towards my envelopes? Every test ive sent to myself but it is counting towards my monthly total

171
D
New Voice
A
Newcomer
Ari239Newcomer
asked in General
Updating DocuSign Email Resource Template to Display User's Title and Company

I am trying to modify the eSignature resource template and update it to include the user’s title and company. I noticed that the merge tags for Sender Name and email are “[[Data:SenderName]]” and “[[Data:SenderEmail]]”. Where can I find the tags for the user’s “Company” and “Title” from their profile? 

531
Michael.Rave
Docusign Employee
Lindsay.Rothfeld
Docusign Employee
Lindsay.RothfeldDocusign Employee
posted in General
Recording: Maestro API Webinar

If you missed the recent Developer Webinar, here’s a recording 😀  Developer Webinar: Maestro API (July 23) Additionally, make sure to check out the API Office Hours Resources over in the Developer Discussion Area:The next Office Hours will take place Tues, August 6th! 

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Lindsay.Rothfeld
Docusign Employee

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