General

Learn how you can help shape the future of Docusign for Developers with our new public roadmap, see how LaborEdge is revolutionizing healthcare staffing compliance with Docusign, explore upcoming events, expert dev tips and more!Check it out. https://developers.docusign.com/newsletter/2025/february/  

Hi! I just published a new YouTube video explaining how to use Docusign approve and decline buttons to create efficient approval workflows.You’ll learn how to:Add approve/decline buttons to templates to create approval processes. Configure signing orders so documents are routed correctly. Workarounds if you don’t want to waste your envelopes with these buttons!Transform your approval processes with these techniques! You can find it here:  Sofian Saoudi | Founder @Solusign Consulting - Docusign PartnerNeed help with Docusig

Hello,I tried to delete personal data at the development environment. Given account has been closed for few days, using following request:curl --request POST 'https://api-d.docusign.net/management/v2/data_redaction/accounts/8d2d3601-24f5-xxx-xxx-d9acac3d26d2/user' --header 'Authorization:AzMzE3In0....' --header 'Content-Type: application/json' --data-raw '{ "user_id": "91585e2f-xxxx-4a44-bf16-xxxxxxxxxxxxx"}'but i get internal error response:{"error":"internal_server_error","reference_id":"dbb84fb9-3bed-40fd-b708-63112cc15e2b"}Is this functionality temporarily unavailable? Do I need to fulfill any other prerequisites besides closing account?

Here are some of the latest popular questions that developers asked on Docusign Community and Stack Overflow in the month of January 2025. To make sure we see your questions on Stack Overflow, use the tag docusignapi.Thread: Send one carbon copy (CC) in bulk requesthttps://community.docusign.com/esignature-api-63/send-one-carbon-copy-cc-in-bulk-request-22345Summary:  The developer is bulk sending envelopes through the eSignature REST API. Each of the envelopes has a different signer recipient, but they want to add a

Hi! I just published a new YouTube video on how to automate workflows using Docusign agreement rules.You’ll learn how to:Automatically store signed PDFs in Google Drive, OneDrive, or SharePoint. Export recipient-entered data from Docusign forms into spreadsheets. Automatically send follow-up envelopes to the same recipients when a previous envelope is signed.Master seamless integrations to save time and reduce errors in your document processes. You can find it here:  Sofian Saoudi | Founder @Solusign Consulting - Docusign Partner

DocuSign support states that they do not support .p7m protocol, it is CAdES. DocuSign only supports PaDES. The envelopes are from Italy. They must use the following link to unencrypted https://vol.postecert.poste.it/verificatore/itWhen the docs are unencrypted, the original does not have signatures. The signatures are on a page that is blank except for signatures.

Looking to hire a certified docusign consultant that can help implement specific features on a set of templates that I can re-use for all my clients

We’re thrilled to announce the closed beta launch of the Docusign Visual Studio Code Extension, a new tool designed to empower developers with AI-driven assistance for building seamless integrations with Docusign’s platform.With this extension, developers can:✅ Ask Docusign-specific questions: Simply type @docusign followed by your question in the GitHub Copilot chat window to get instant answers on topics like authentication, SDK usage, or integration best practices.✅  Streamline authentication setup: Use the @docusign /getAccessToken command to generat

As part of the development process, I am sending an envelope to the recipient through the DocuSign developer account (r**************@********) The email is successfully sent from DocuSign, as I can see the email content in the Developer Account Console page. However, the recipient does not receive the email in their mailbox, even after checking the Spam folder.Initially, we suspected it might be a firewall issue. I also tried sending the envelope to my personal email ID, but it didn’t work either. Although the email is sent from DocuSign, it is not received in the mailbox.Could this be because we are using the developer account?

I’ve just installed Docusign eSignature for Salesforce: The trusted eSignature solution from the App Exchange. The account appears as properly connected to Docusign; however...when checking User Management, the only user (the admin) is set to an active status, but based on a Youtube tutorial, the radio button next to “Active” is not set to green. I wonder if this will affect me ? If so… how can solve this problem ?  

Hi! I just published a new YouTube video on how to set up real-time data verification using Docusign Apps.You’ll learn:The difference between data validation and data verification. How to verify bank accounts, emails, addresses, and more. How to integrate third-party apps like Smarty for address checks or Twilio for email verification.This setup reduces errors, improves compliance, and speeds up document workflows! You can find it here:  Sofian Saoudi | Founder @Solusign Consulting - Docusign PartnerNeed help with Docusign

We ❤️ hearing from our community! And we want this Developer Group to be a place for questions, collaboration, and insight from fellow community members and Docusign staff. Here’s the final step in the Docusign Discover Scavenger Hunt. Reply here with thoughts on the question above to finish the scavenger hunt and earn your shiny, new, exclusive Docusign Discover Scavenger Hunt Badge. 🏅Your badge will show up in your profile in the next week! 

The customer is using our integration with DocuSign and has access to both a regular DocuSign account and a CFR Part 11 account. However, they are consistently directed to the regular DocuSign account, regardless of their actions. Even when the user logs out and explicitly logs in with the Part 11 account or sets it as their default, they remain unable to access it and are continuously connected to the regular DocuSign account.is there a way via the APIs to provide the customer the option to select between the regular and Part 11 accounts when using the same email address?

Hey everyone I'd like to personally invite you to participate in the Docusign Hackathon: Unlocked 💡 pre-registration is now open through November 19 and hackathon kicks off November 20 with prizes available up to $50k . Check out full details and sign up here.About the hackathon: Participants can use a suite of new Docusign for Developers platform capabilities and tools to create a solution in one of the following categories:AI-ify Your World - Use AI to unlock insights from your Docusign agreements and build innovative solutions. Hack-for-Good - Build an innovative solution with Docusign's developer platform to help a non-profit achieve

Hi! I just published a new YouTube video on automating field placement in Docusign templates using AutoPlace.You’ll learn how to:Set up AutoPlace in both the classic and new Docusign interfaces. Use anchor text to position fields accurately, even for dynamic-length documents. Leverage AutoPlace in API integrations for seamless workflows.Say goodbye to manual field alignment with this step-by-step guide! You can find it here:  Sofian Saoudi | Founder @Solusign Consulting - Docusign PartnerNeed help with Docusign?

Hi! I just published a new YouTube video about simplifying your sales process with Docusign and Pipedrive integration.You’ll discover:The limitations of the standard Docusign for Pipedrive integration. How to enhance workflows using third-party integrations like Docusign on Pipedrive. A fully automated custom integration using Make.com to generate documents, track statuses, and sync data seamlessly—no manual steps needed.Learn how to save time and streamline your sales process with automation. You can find it here:  Sofian Saoudi | Founder @Solusign Consulting - Do

please update the link of DocuSign data residency:https://www.docusign.com/trust/privacy/data-mgmt-privacy FreeLink/甫连信息🌍 DocuSign Partner | Partner Profile🏆 DocuSign 2024 APAC Reseller Growth Partner of the Year🌟 The only DocuSign Partner globally certified as both a Certified eSignature Administrator and eSignature Technical Consultan

We received an email from the above address and our inquiring if this is a legitimate email address, since it states that a grand jury subpoena has been requested.  Hoping you can determine if it’s a scam or if we will need to respond to the email.Thank you. 

Hi! I just published a new YouTube video on integrating Excel Desktop with Docusign for seamless document automation.You’ll learn how to map Excel data to Docusign templates, generate envelopes automatically, and review drafts—all without manual entry. Plus, I’ll explain why Excel Online might be an even better choice for certain workflows. You can find it here:  Sofian Saoudi | Founder @Solusign Consulting - Docusign PartnerNeed help with Docusign?Book a call with me

We use DocuSign as an internal tool for signing incident reports in each of our care homes.  One thing i am trying to report on is a list of outstanding signatures.  I can do this per envelope, but i am trying to do it for all envelopes under one category.  The closest i can get is the envelope report that shows me there are x outstanding on one envelope and that envelope was sent to xxx people, but the list of people it gives me is everyone that was sent the report not the outstanding ones. Ideally i just want a simple report that says Person A xx OutstandingPerson B xx Outstanding etc…..

Hello, my client uses DocuSign DocGen in salesforce, but it is not available in portal.I created an API call, but it seems to use a regular template from eSignature, even though I have the docgen template already setup in developer org.Is there a way to use the API and apply the rules for document generation I setup int Salesforce?

Wow, what an event! So many innovative technologies, so many things to show and demonstrate. Last week was simply a blast! First, I want to thank our developer community for your ongoing support and for pushing the boundaries of agreements. Your contributions have been instrumental in our evolution from an eSignature provider to a comprehensive end-to-end agreements platform designed to better support your innovations and empower you to build confidently with Docusign. So, let’s start from the beginning! We prepared an agenda full of great speakers for you. They included guest speaker, Patrick Chanezon, VP of Cloud Developer Advocacy at Microsoft as well as our top executives, including our CEO, Allan Thygesen; our CTO, Sagnik Nandy; our CPO, Dmitry Krakovsky; and our President of Growth, Robert Chatwani. They all came on stage to tell our attendees, both in pers

I can’t even log in or submit a request for help what a joke your company is

​@Lindsay.Rothfeld Is there any DocuSign Expert know how DocuSign certificate sign the PDF Document? Our customer want know why the sum of last two ByteRange of the pdf file is not equal with pdf file size. what’s the data after it?I find the document:Digital Signatures in a PDFhttps://www.adobe.com/devnet-docs/acrobatetk/tools/DigSigDC/Acrobat_DigitalSignatures_in_PDF.pdfI only find one ByteRange but find 4 %%EOF. So what other 3%%EOF for? thanks. FreeLink/甫连信息

Community poll time…Ask the Expert events are dedicated Q&A sessions that include experts from Docusign. They provide an opportunity for YOU to ask questions, get personalized advice, and dive deeper into industry best practices. What’s something that you would like to learn more about in an upcoming Ask the Expert event?(see your next clue in the reply below this post!)