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Does anyone have a familiarity with.p7m encryption?

  • 14 October 2021
  • 1 reply
  • 503 views

DocuSign support states that they do not support .p7m protocol, it is CAdES.

DocuSign only supports PaDES. The envelopes are from Italy. They must use the following link to unencrypted https://vol.postecert.poste.it/verificatore/it

When the docs are unencrypted, the original does not have signatures. The signatures are on a page that is blank except for signatures.

Hi,

Thank you for reaching out to the DocuSign Community.

In DocuSign, we only offer signatures on the PaDES format (digital signature on a .PDF file).

Other formats that exist are XaDES (.XML format signature) and CaDES (.p7m format signature), I’m afraid that sadly, we do not offer these two. 

https://www.docusign.com/sites/default/files/DocuSign_Standards_Based_Signatures.pdf 

Thank you for using DocuSign, we hope you have a wonderful rest of your day!

Rebeca P.

Community Moderator


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