DocuSign support states that they do not support .p7m protocol, it is CAdES.
DocuSign only supports PaDES. The envelopes are from Italy. They must use the following link to unencrypted https://vol.postecert.poste.it/verificatore/it
When the docs are unencrypted, the original does not have signatures. The signatures are on a page that is blank except for signatures.
Hi,
Thank you for reaching out to the DocuSign Community.
In DocuSign, we only offer signatures on the PaDES format (digital signature on a .PDF file).
Other formats that exist are XaDES (.XML format signature) and CaDES (.p7m format signature), I’m afraid that sadly, we do not offer these two.
https://www.docusign.com/sites/default/files/DocuSign_Standards_Based_Signatures.pdf
Thank you for using DocuSign, we hope you have a wonderful rest of your day!
Rebeca P.
Community Moderator
. YES you can sign in .P7M with Docusign !!!! We provide a Partner’s solution fully integrated with our eSIgnature!
. YES you can sign in .P7M with Docusign !!!! We provide a Partner’s solution fully integrated with our eSIgnature!
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