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  • 1,148 Topics
  • 12 Replies
1148 Topics
C
Docusign Employee
Community UserLegacy User
asked in General
HI, does DocuSign allow the use of other digital certificate other than those listed in Accepted Trust Service Providers page.

in this page - > https://support.docusign.com/s/document-item?language=en_US&rsc_301&_gl=1*11nt5ja*_gcl_au*MjU3NzU0NjAuMTY5MDk4NzU0NA..*_ga*NzI1OTk5MDAxLjE2OTA1MTA4ODI.*_ga_1TZ7S9D6BQ*MTY5MDk4NzU0NC4xLjEuMTY5MDk4OTc2OC4xMi4wLjA.&_ga=2.46445998.863776161.1690987544-725999001.1690510882&bundleId=xww1594245808169&topicId=ibc1617724917167.html&_LANG=enusi can't find any of the options here listed in MALAYSIAN COMMUNICATIONS AND MULTIMEDIA COMMISSION sitehttps://www.mcmc.gov.my/en/sectors/digital-signature/list-of-licensees

1291
C
Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in General
Is it possible that docusign signs the s-mime mails with a company certificate so that the users can be sure it is not phishing and a genuine e-mail?

We have a lot of phishing mails pretending to be from docusign. We have had an awereness training for the users, but it should be really awesome if we could let docusign sign the e-mails with a certificate so that the users are sure that it is from our company. Is this possible or on a roadmap?

631
C
Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in General
GDrive connection : download document in a specific folder in the GDrive.

Hello,I need your help regarding the connection between my GDrive application and DocuSign.The rules set up are working well because the signed documents are uploaded to my GDrive space but I can't directly redirect the upload to a folder belonging to this GDrive.Can you tell me how to refine the download to a specific folder in my GDrive?Example : myGDrive -> myHR FolderThanks in advance, 

272
C
Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in General
Dear All, I have to save 1,000+ enveloppes on an external device. Do you know if it's possible to do it in 1 click or do I have to save them one after the other? Thanks for your help. Kind regards,

Dear All, I have to save 1,000+ enveloppes on an external device. Do you know if it's possible to do it in 1 click or do I have to save them one after the other? Thanks for your help. Kind regards,

171
C
Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature API
Need to send offer letter with prepopulated dynamic filed using Rest API

I want to send offer letter with DocuSign.That's why I need to fill some fields before sending the document.How can I do with eSignature Rest API. Currently I am using the developer environment.Please Help

391
C
Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in Docusign Connect
I use DocuSign in my company. How could I automatically save signed documents to somewhere all the managers can view?

I would like to save a signed document somewhere other managers can view. For example, I'd like to make sure all the signed purchase orders are saved a single location all the managers can review.

5163
C
Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in General
What’s my NAIC

What’s my NAIC

741
C
Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in General
Silent Install

Has anyone figured out a silent installation method for the printer? I have 70 machines and none of my users are local administrators. Connecting to each machine and manually installing it will take hours when I could have it done in PDQ Deploy in a few minutes. There's a 5 year old thread with a supposedly working set of switches but it appears that no longer works with the current installer.

2613
C
Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in Authentication
Can you integrate docusign with Ping ? if Yes is there a specific tier you need to be purchasing ?

Can you integrate docusign with Ping ? if Yes is there a specific tier you need to be purchasing ?

391
C
Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in General
I'm having this error : Error: System.CalloutException: Web service callout failed: WebService returned a SOAP Fault: The UserID does not have a valid membership in this Account. faultcode=soap:Client faultactor=missing in Web.Config... any Ideas?

I'm having this error : Error: System.CalloutException: Web service callout failed: WebService returned a SOAP Fault: The UserID does not have a valid membership in this Account. faultcode=soap:Client faultactor=missing in Web.Config... any Ideas?

3291
C
Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in General
Is it possible to integrate with Hubspot?

Is it possible to integrate with Hubspot?

543
C
Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in Authentication
Error "the redirect URI is not registered properly with DocuSign" while trying to integrate DocuSign and Contract Express (v8.5)

Have tried my API web.config with the following valuesthe URI redirect set up on the account-d sandbox (app url ending in "/app/Esignature/Callback")the call back url (site url ending with "/rest")

1821
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Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in General
Trusted IP ranges

What are the IP ranges we can expect DocuSign API traffic from? I've seen the Saleforce article but not sure if the same IP ranges apply? https://support.docusign.com/guides/dfs-admin-guide-add-ip-ranges

3064
C
Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature API
Can we integrate the DocuSign process into a Mail Merge process? This way I can use my list to send to thousands of clients via mail merge with DocuSign process only on the interior

Trying to make this easier for our organization and utilize Mail Merge functionality to send it to a list of client contacts who would then each be the initial signee (or forward to the right signee). Dont' want to have to manually type in a different initial signee each time, which is how this appears to work.

482
C
Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in Salesforce/Apex Toolkit
Ideas for how to determine the template selected in a DocLauncher?

Hi, so I am developing a DocLauncher with multiple templates that have slightly different intake forms but all launch the same workflow. Ideally, the workflow would select different branches of logic depending on which template was selected but in order to do so it would need to know which template was selected, the heart of the problem. I'm wondering if anyone has any ideas for tackling this problem?The brute force strategy would be to simply copy the workflow into different variants, one for each template/intake form, but this really increases cost of maintenance and developing new features. A slightly more elegant approach would be to refactor common parts of the workflow into "component" workflows but there's only so much that can be componentized and it's a non-trivial amount of work I'd like to avoid if possible.

385
C
Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in SDKs
SMS Authentication not being sent out when testing with SDK

I am using the SDK provided by DocuSign. I am instantiating a RecipientSMSAuthentication object and adding one phone number to the list. When I send the document through DocuSign, the recipient is not receiving a SMS for authentication.How can I enable SMS authentication? I've verified that the settings are configured correctly on the Admin portal. Is this something not available when using the demo environment perhaps?Appreciate any help, thank you

978
C
Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in Authentication
Docusign Standard account- No option to generate integrator key

I have activated my docusign standard account but i am not able to find option to generate integrator key.

265
C
Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in General
Can commusoft be integrated with DocuSign?

Can commusoft be integrated with DocuSign?

131
C
Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in Salesforce/Apex Toolkit
When using the API to fetch document history information, how can we choose a specific document?

We are fetching history information for contract packages on a given quote. We are using the path to get to the contract package and that path is pretty standard. The issue is, some quotes may have more than one contract package. This could be for any number of reasons. In those cases, we end up with Q-#####_FinalPackage.pdf, Q-#####_FinalPackage (1).pdf, Q-#####_FinalPackage(2).pdf and so on. The path will always pick, Q-#####_FinalPackage.pdf (the first one generated), and we need, Q-#####_FinalPackage(2).pdf (the most recent one generated). The developer I'm working with is not sure how to go about doing that. Can we use a wildcard in the path or something else along those lines? Is there some other way to do this?Thanks!

441
C
Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in Go-live
Production endpoint(URL) for requests

I am using REST API to connect my code to DocuSign. All is well in sandboxe but in the produciton request is failing with authentication error. I did notice that production URL changes and it not unique for all. I am using "https://demo.docusign.net/restapi" with Account ID and Integration Key appended. Please suggest on how to get that base URL for production.

1381
C
Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in General
API Usage Statistics

Is there a portal report or an API endpoint that I can hit to view our current API usage regarding how close we are to hitting our API limit? 

401
C
Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature API
DocuSign API Supress email notifcation for embedded signing experience

Hello All, I have a question on restricting email notification on the below scenario, can you please help on this Scenario,  1) We create an envelope from an internal application using REST API 2) We are not adding this entry "<embeddedRecipientStartURL>SIGN_AT_DOCUSIGN</embeddedRecipientStartURL>" for selected recipients. Because we would like to give user same experience for electronic signature or hard copy signature process. So user can have a embedded DocuSign signing link in an internal application but not standard DocuSign email notification for signing. 3) After completing the step, user is receving an email notification from DocuSign like below Email Subject : Signed: Please Sign: Your Northern Trust New Account Documents Thank you for signing your documents. If you did not DocuSign with {recipient name}, please contact support. I understand above notification is for security purpose, we receive every status update from DocuSign and feed i

941
C
Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature API
Pulling documents in from LaserApp to DocuSign Templates

I see that you can use the "Get From Cloud" function to create templates. Is it possible to have LaserApp linked up as a "Cloud", so that we can pull our documents from LaserApp into DocuSign?

631
C
Docusign Employee

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